Samsung RH55E User manual

SMART Signage TV

User Manual

The colour and the appearance may differ depending on the product, and the

specifications are subject to change without prior notice to improve the performance.

Recommended hours of use per day of this product is under 16 hours.

If the product is used for longer than 16 hours a day, the warranty may be void.

RH48E RH55E

Table of contents

Before Using the Product

Safety Precautions 8

Symbols 8

Cleaning 8

Storage 9

Electricity and Safety 9

Installation 10

Operation 12

Preparations

Checking the Components 16

Components 16

Parts 17

Control Panel 17

Reverse Side 19

Anti-theft Lock 20

Remote Control 21

Before Installing the Product (Installation

Guide) 23

Tilting Angle and Rotation 23

Ventilation 23

Dimensions 24

Installing the Wall Mount 25

Installing the Wall Mount Kit 25

Wall Mount Kit Specifications (VESA) 26

Connecting and Using a Source

Device

Before Connecting 27

Pre-connection Checkpoints 27

Connecting to a PC 27

Connection using the D-SUB cable

(Analogue type) 27

Connection Using an HDMI Cable 28

Connection Using an HDMI-DVI Cable 28

Connecting to a Video Device 29

Connection Using the AV Cable 29

Connection Using an HDMI-DVI Cable 30

Connection Using an HDMI Cable 30

Connecting to an Audio System 31

Connecting the antenna 31

Connecting the LAN Cable 32

Connecting to a TV Viewing Card slot 33

To connect the CI CARD, follow these steps: 33

Changing the Input source 34

Source 34

Home feature

Player 35

Published Content 36

My Templates 36

Available features in the Player page 37

Player page Settings menu 38

When Content is Running 40

File Formats Compatible with Player 42

Clone Product 47

ID Settings 48

Device ID 48

PC Connection Cable 48

Connectivity 49

Network Settings 49

Wi-Fi Direct 49

Network Status 50

Picture Mode 51

On/Off Timer 52

On Timer 52

Off Timer 53

Holiday Management 53

Ticker 54

More settings 54

Table of contents

Screen Adjustment

Picture Mode 55

Backlight / Contrast / Brightness / Sharpness /

Colour / Tint (G/R) 56

Colour Temperature 57

White Balance 58

2 Point 58

10 Point 58

Gamma 59

Calibrated value 59

Advanced Settings 60

Dynamic Contrast 61

Black Tone 61

Flesh Tone 61

RGB Only Mode 61

Colour Space 61

Motion Lighting 61

Picture Options 62

Colour Tone 63

Digital Clean View 63

MPEG Noise Filter 63

HDMI Black Level 64

Film Mode 64

Dynamic Backlight 64

Picture Size 65

Position 66

Zoom/Position 66

4:3 Screen Size 67

Resolution 67

Auto Adjustment 68

PC Screen Adjustment 68

Picture Off 69

Reset Picture 69

OnScreen Display

PIP 70

PIP Settings 70

Display Orientation 72

Onscreen Menu Orientation 72

Source Content Orientation 72

Aspect Ratio 72

Screen Protection 73

Auto Protection Time 73

Screen Burn Protection 73

Message Display 76

Source Info 76

No Signal Message 76

MDC Message 76

Menu Language 77

Reset OnScreen Display 77

Sound Adjustment

Sound Mode 78

Sound Effect 79

Virtual Surround 79

Dialog Clarity 79

Equaliser 79

HDMI Sound 80

Dolby Digital Comp 80

Speaker Settings 81

Sound Output 81

Auto Volume 82

Audio Format 82

Reset Sound 83

Broadcasting

Auto Tuning 84

Cable Search Option 85

Aerial 86

Channel List 87

Added Ch. 87

Favourites 1 ~ Favourites 5 87

Options 87

Table of contents

Guide 88

Schedule Manager 89

Edit Channel 90

Edit Channel Number 92

Edit Favourites 93

Audio Options 96

Audio Language 96

Audio Format 96

Programme Rating Lock 97

Channel Lock 98

Common Interface 99

CI Menu 99

CAM video transcoding 99

Application Info 99

Channel Settings 100

Country (Area)100

Manual Tuning 100

Fine Tune 101

Transfer Channel List 101

Delete CAM Operator Profile 101

Digital Text 102

Teletext Language 102

Network

Network Status 103

Network Settings 103

Network type 103

Network Settings (Wired) 104

Network Setting (Wireless) 106

WPS(PBC) 108

Wi-Fi Direct 109

Multimedia Device Settings 109

Screen Mirroring 110

Device Name 110

System

Accessibility 111

Audio Description 111

Subtitle 111

Menu Transparency 112

High Contrast 112

Enlarge 112

Setup 113

Initial settings (Setup) 113

Time 115

Clock 115

DST 116

Sleep Timer 116

Auto Source Switching 117

Primary Source Recovery 117

Primary Source 117

Secondary Source 117

Power Control 118

Auto Power On 118

Max. Power Saving 118

Standby Control 119

Network Standby 119

Eco Solution 120

Energy Saving 120

Eco Sensor 120

Screen Lamp Schedule 120

No Signal Power Off 121

Auto Power Off 121

Temperature Control 121

Device Manager 122

Keyboard Settings 122

Mouse Settings 124

Change PIN 125

Security 126

Safety Lock 126

Button Lock 126

USB Auto Play Lock 126

Mobile Connection Lock 127

General 128

Table of contents

Smart Security 128

BD Wise 129

Anynet+ (HDMI-CEC) 130

Troubleshooting for Anynet+ 132

HDMI Hot Plug 134

DivX® Video On Demand 134

Game Mode 134

Reset System 135

Support

Self Diagnosis 136

Signal Information 136

Reset 136

Software Update 137

Update now 137

Auto update 137

Use Mode 137

Contact Samsung 138

Go to Home 139

Player 139

Clone Product 139

ID Settings 139

Connectivity 139

Network Status 140

Picture Mode 140

On/Off Timer 140

Ticker 140

More settings 140

Reset All 141

Playing photos, videos and music

(Media Play)

Read the following before using media play with

a USB device 142

Using a USB device 144

Playing media content from a

PC/mobile device 145

Features provided in the media

content list page 146

Menu items in the media content list page 147

Available buttons and features during photo

playback 148

Available buttons and features during video

playback 149

Available buttons and features during music

playback 150

Supported Subtitle and Media play

file formats 151

Subtitle 151

Supported image resolutions 151

Supported music file formats 152

Supported Video Formats 152

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Centre 154

Testing the Product 154

Checking the Resolution and Frequency 154

Check the followings. 155

Q & A 162

Specifications

General 164

Power Consumption 166

Preset Timing Modes 167

Table of contents

Appendix

Responsibility for the Pay Service (Cost to

Customers) 169

Not a product defect 169

A Product damage caused by customer's fault 169

Others 169

WEEE 170

Correct Disposal of This Product (Waste Electrical &

Electronic Equipment) 170

Correct disposal of batteries in this product 170

Optimum Picture Quality and Afterimage Burn-

in Prevention 171

Optimum Picture Quality 171

Prevention of Afterimage Burn-in 171

Licence 173

Terminology 174

Before Using the Product

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Ownership of all other trademarks is attributed to their due owner.

•An administration fee may be charged if either

-(a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

-(b) you bring the unit to a repair centre and there is no defect in the product

(i.e. where you have failed to read this user manual).

•The amount of such administration charge will be advised to you before any work or home visit is carried out.

Chapter 01

Safety Precautions

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)

THERE ARE NO USER SERVICEABLE PARTS INSIDE.

REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside.

It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been

included with this product.

Symbols

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Cleaning

―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―Take the following steps when cleaning.

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Power off the product and computer.

Disconnect the power cord from the product.

―Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

Wipe the product with a clean, soft and dry cloth.

•Do not use detergents that contain alcohol, solvent or

surface-active agents.

•Do not spray water or detergent directly on the product.

Wet a soft and dry cloth in water and wring thoroughly to clean the

exterior of the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and computer.

Storage

Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-

coloured stains on the product.

―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be

charged).

Electricity and Safety

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

•An electric shock or fire may result.

Do not use multiple products with a single power socket.

•Overheated power sockets may cause a fire.

Do not touch the power plug with wet hands. Otherwise, an electric shock

may result.

Insert the power plug all the way in so it is not loose.

•An unsecure connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated

devices only).

•An electric shock or injury may result.

Do not bend or pull the power cord with force. Be careful not to leave the

power cord under a heavy object.

•Damage to the cord may result in a fire or electric shock.

Do not place the power cord or product near heat sources.

•A fire or electric shock may result.

Clean any dust around the pins of the power plug or the power socket with

a dry cloth.

•A fire may result.

Caution

Do not disconnect the power cord while the product is being used.

•The product may become damaged by an electric shock.

Only use the power cord provided with your product by Samsung. Do not

use the power cord with other products.

•A fire or electric shock may result.

Keep the power socket where the power cord is connected unobstructed.

•The power cord must be disconnected to cut off power to the product

when an issue occurs.

•Note that the product is not completely powered down by using only

the power button on the remote.

Hold the plug when disconnecting the power cord from the power socket.

•An electric shock or fire may result.

Installation

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF

THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•A fire may result.

Have a technician install the wall-mount hanger.

•Installation by an unqualified person can result in an injury.

•Only use approved cabinets.

Do not install the product in poorly ventilated spaces such as a bookcase or

closet.

•An increased internal temperature may cause a fire.

Install the product at least 10 cm away from the wall to allow ventilation.

•An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

•Children may suffocate.

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