Samsung Crystal UHD Guide
Contents
Guide
Connections
5Connection Guide
6 Antenna Connection
6Connecting to the Internet
10 External Device Connection Cables
12 Changing the Source to a Connected External Device
14 Before Connecting External Devices
Using the Peripheral Devices
16 Using Samsung Remote to Control External Devices
(Universal Remote)
17 Using Anynet+ (HDMI-CEC)
18 Using a Keyboard, Mouse or Gampad with the TV
20 Typing with the On-Screen Keyboard
Smart Features
21 Using Smart Hub
28 Managing Samsung Accounts
30 Using Remote Access
33 Using Apps Service
37 Using Gallery App
38 Using SmartThings App
39 Using e-Manual App
41 Using Internet App
42 Enjoying Photos, Videos, and Music
TV Viewing Features
47 Using the Guide
49 Setting Up a Timer Viewing
51 Using the CH List
52 Editing Channels
53 Using Favorites Lists
54 TV-Viewing Support Features
Picture and Sound Settings
56 Changing the Picture Mode and Adjusting the Picture
Quality
58 Optimizing Picture Settings based on the Type of External
Device
59 Changing Screen Size and Position
60 Changing the Sound Mode and Adjusting Detailed Sound
Settings
62 Sound Support Functions
General
64 Setting the Clock and Using Timers
66 Using Auto Protection Time and Power Saving Feature
67 Updating the Software
67 Getting to Know the Accessibility Features for the Disabled
72 Getting to Know Other Settings
Notes and Precautions before Use
74 Before Using Apps
75 Before Using the Internet
77 Before Opening Media Files
84 Aspect Ratios by Source
85 UHD Compatibility
86 Before Connecting a Computer (Supported Resolutions)
89 Supported Resolutions for Video Signals
91 Before Using Bluetooth Devices
92 Licenses
Troubleshooting
Screen
93 Testing the Picture Quality
Audio/Noise
97 Testing the Sound Quality
Channels/Broadcasts
External Device Connection
Network
Anynet+ (HDMI-CEC)
Remote
App
Media
Miscellaneous Product Inquiries
Self-Diagnosis and Reset
Requesting Remote Assistance or Service Support from
Samsung Service Center
107 Requesting Remote Assistance
107 Checking the Information required for the Support Service
107 Requesting Service and Support
Frequently Asked Question
The TV Screen does not Display Properly
108 When the TV screen does not display properly
The TV does not Turn On
115 When your TV does not turn on
The TV’s screen is cutting out or there is sound coming from
the sound bar.
121 When the TV does not connect with an external device
properly
I can't connect to the Internet
126 When the TV can't connect to the Internet
There is no sound from the TV or the speakers are making a
strange noise.
131 When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
138 When the remote control does not work
Updating the Software
143 Updating the lastest TV's software
Guide
Learn how to use various features of the TV.
Connections
Connect an antenna cable to the TV to watch broadcasts and use a LAN cable or a wireless router to access the
internet on your TV. You can also use the various ports that come with the product to connect a wide variety of
external devices to the TV.
Connection Guide
Find out detailed information about the types of external devices that can be connected to the TV.
Source Connection Guide Try Now
This guide provides illustrated instructions on connecting external devices like video equipment, gaming consoles,
and computers to the TV. Select an external device and a connection method to see detailed instructions on
establishing the connection.
•Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
•Video Device: HDMI
•Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay
•PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
•Input Device: Keyboard, Mouse, USB Gamepad, Bluetooth Device
•Game Console: HDMI
•External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Connection methods and external device lists may vary depending on the model.
Use the HDMI Troubleshooting feature to test the HDMI cable connection and check the connection status with external
devices. (takes approximately two minutes)
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (ARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars,
headphones, or home theaters, to your TV.
The actual menu screen may differ depending on the TV model.
- 5 -
Antenna Connection
Connect an antenna cable to the TV.
An antenna connection is not required if using the TV with a cable receiver/set-top box combination or a satellite receiver/
set-top box combination.
If using a ground-wave antenna, connect the antenna cable to the Ground-Wave UHD or Ground Wave/Cable port. If using a
cable antenna, connect the antenna cable to the Ground Wave/Cable port.
If using a ground-wave antenna and a cable antenna, connect the ground-wave antenna to the 지상파 UHD port and the
cable antenna to the 지상파/케이블 port.
Connecting to the Internet
Connect the TV to the internet.
Settings General Network Open Network Settings Try Now
Congure network settings to connect to an available network.
- 6 -
Connecting to a Wired Network
Settings General Network Open Network Settings Wired
Plug in a LAN cable, and the TV automatically connects to the network.
If network connection is not established automatically, see the “Network” section of Troubleshooting.
Use a CAT 7 (*STP type) cable.
*STP: Shielded Twisted Pair
The TV is unable to connect to networks with a speed below 10Mbps.
Connecting to a Wireless Network
Settings General Network Open Network Settings Wireless
Verify the wireless router's network name (SSID) and security key before establishing a connection. The network
name (SSID) and security key are available on the wireless router's conguration screen. See the wireless router's
user manual for more information.
- 7 -
Wireless Connection
Select your wireless network.
Refresh
Manage Saved Networks
The actual menu screen may differ depending on the TV model.
If the wireless router you wish to connect to does not appear on the list, select Add Network at the end of the list and enter
the network name (SSID) manually.
If the wireless router has a WPS or PBC button, select Use WPS at the end of the list and then press the wireless router's
WPS or PBC button. The TV will then connect to the network automatically.
To check or remove the name (SSID) of a previously connected network, move the focus to Manage Saved Networks and
press the Select button.
Verifying Network Status
Settings General Network Network Status Try Now
Use this option to check your network's connection to the internet.
Resetting Network Conguration
Settings General Network Reset Network Try Now
Resets the network conguration to default settings.
- 8 -
Turning the TV On using a Mobile Device
Settings General Network Expert Settings Power On with Mobile
You can use a mobile device connected to the same network as the TV to turn the TV on.
You can use the SmartThings app or the Apple AirPlay feature to turn on the TV from your mobile device.
Connecting an IP-Control Device to the TV
Settings General Network Expert Settings IP Remote
It's possible to manage the TV's system by remotely connecting an IP-control device to the TV.
In order to use this feature, Power On with Mobile has to be enabled.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if
an authorized third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi
network is password protected.
Depending on the model, this feature may not be supported.
Changing the name of the TV
Settings General System Manager Device Name Try Now
Use this option to change the TV's name on the network. Select User Input at the bottom of the list to enter a
custom name.
- 9 -
External Device Connection Cables
These are descriptions on connection cables used to connect external devices to the TV.
Connection Cable Image Description
HDMI
to
HDMI
Transmits digital video and audio signals from the external device
simultaneously via the TV’s HDMI port.
The cables come in a wide variety, depending on the types of the
input and output ports used on the external device.
HDMI
to
MINI HDMI
HDMI
to
Micro HDMI
HDMI
to
USB Type-C
HDMI
to
DisplayPort
Mini DisplayPort
to
HDMI
- 10 -
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