Samsung Crystal UHD Guide

SMART TV

E-MANUAL

Click on the Menu Tutorial link below to go directly to the

section with instructions on menu use for individuals who have

difculty seeing.

“Learning the Menus” Link

Contents

Guide

Connections

5Connection Guide

6 Antenna Connection

6Connecting to the Internet

10 External Device Connection Cables

12 Changing the Source to a Connected External Device

14 Before Connecting External Devices

Using the Peripheral Devices

16 Using Samsung Remote to Control External Devices

(Universal Remote)

17 Using Anynet+ (HDMI-CEC)

18 Using a Keyboard, Mouse or Gampad with the TV

20 Typing with the On-Screen Keyboard

Smart Features

21 Using Smart Hub

28 Managing Samsung Accounts

30 Using Remote Access

33 Using Apps Service

37 Using Gallery App

38 Using SmartThings App

39 Using e-Manual App

41 Using Internet App

42 Enjoying Photos, Videos, and Music

TV Viewing Features

47 Using the Guide

49 Setting Up a Timer Viewing

51 Using the CH List

52 Editing Channels

53 Using Favorites Lists

54 TV-Viewing Support Features

Picture and Sound Settings

56 Changing the Picture Mode and Adjusting the Picture

Quality

58 Optimizing Picture Settings based on the Type of External

Device

59 Changing Screen Size and Position

60 Changing the Sound Mode and Adjusting Detailed Sound

Settings

62 Sound Support Functions

General

64 Setting the Clock and Using Timers

66 Using Auto Protection Time and Power Saving Feature

67 Updating the Software

67 Getting to Know the Accessibility Features for the Disabled

72 Getting to Know Other Settings

Notes and Precautions before Use

74 Before Using Apps

75 Before Using the Internet

77 Before Opening Media Files

84 Aspect Ratios by Source

85 UHD Compatibility

86 Before Connecting a Computer (Supported Resolutions)

89 Supported Resolutions for Video Signals

91 Before Using Bluetooth Devices

92 Licenses

Troubleshooting

Screen

93 Testing the Picture Quality

Audio/Noise

97 Testing the Sound Quality

Channels/Broadcasts

External Device Connection

Network

Anynet+ (HDMI-CEC)

Remote

App

Media

Miscellaneous Product Inquiries

Self-Diagnosis and Reset

Requesting Remote Assistance or Service Support from

Samsung Service Center

107 Requesting Remote Assistance

107 Checking the Information required for the Support Service

107 Requesting Service and Support

Frequently Asked Question

The TV Screen does not Display Properly

108 When the TV screen does not display properly

The TV does not Turn On

115 When your TV does not turn on

The TV’s screen is cutting out or there is sound coming from

the sound bar.

121 When the TV does not connect with an external device

properly

I can't connect to the Internet

126 When the TV can't connect to the Internet

There is no sound from the TV or the speakers are making a

strange noise.

131 When no sound comes out of the TV, or the sound is

breaking up

The Remote Control does not Work

138 When the remote control does not work

Updating the Software

143 Updating the lastest TV's software

Guide to Accessibility Features

Learning the Menus

150 Using Accessibility Menu

153 Using the TV with Voice Guide Enabled

154 Using Guide

156 Using Schedule Viewing

157 Using Channel List

158 Using Smart Hub

160 Using e-Manual

Guide

Learn how to use various features of the TV.

Connections

Connect an antenna cable to the TV to watch broadcasts and use a LAN cable or a wireless router to access the

internet on your TV. You can also use the various ports that come with the product to connect a wide variety of

external devices to the TV.

Connection Guide

Find out detailed information about the types of external devices that can be connected to the TV.

Source Connection Guide Try Now

This guide provides illustrated instructions on connecting external devices like video equipment, gaming consoles,

and computers to the TV. Select an external device and a connection method to see detailed instructions on

establishing the connection.

•Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup

HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.

•Video Device: HDMI

•Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay

•PC: HDMI, Screen Sharing (Wireless), Apple AirPlay

•Input Device: Keyboard, Mouse, USB Gamepad, Bluetooth Device

•Game Console: HDMI

•External Storage: USB Flash Drive, Hard Disk Drive (HDD)

Connection methods and external device lists may vary depending on the model.

Use the HDMI Troubleshooting feature to test the HDMI cable connection and check the connection status with external

devices. (takes approximately two minutes)

Connection Guide

Audio Device

Video Device

Smartphone

Input Device

Game Console

External Storage

HDMI (ARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars,

headphones, or home theaters, to your TV.

The actual menu screen may differ depending on the TV model.

- 5 -

Antenna Connection

Connect an antenna cable to the TV.

An antenna connection is not required if using the TV with a cable receiver/set-top box combination or a satellite receiver/

set-top box combination.

If using a ground-wave antenna, connect the antenna cable to the Ground-Wave UHD or Ground Wave/Cable port. If using a

cable antenna, connect the antenna cable to the Ground Wave/Cable port.

If using a ground-wave antenna and a cable antenna, connect the ground-wave antenna to the 지상파 UHD port and the

cable antenna to the 지상파/케이블 port.

Connecting to the Internet

Connect the TV to the internet.

Settings General Network Open Network Settings Try Now

Congure network settings to connect to an available network.

- 6 -

Connecting to a Wired Network

Settings General Network Open Network Settings Wired

Plug in a LAN cable, and the TV automatically connects to the network.

If network connection is not established automatically, see the “Network” section of Troubleshooting.

Use a CAT 7 (*STP type) cable.

*STP: Shielded Twisted Pair

The TV is unable to connect to networks with a speed below 10Mbps.

Connecting to a Wireless Network

Settings General Network Open Network Settings Wireless

Verify the wireless router's network name (SSID) and security key before establishing a connection. The network

name (SSID) and security key are available on the wireless router's conguration screen. See the wireless router's

user manual for more information.

- 7 -

Wireless Connection

Select your wireless network.

Refresh

Manage Saved Networks

The actual menu screen may differ depending on the TV model.

If the wireless router you wish to connect to does not appear on the list, select Add Network at the end of the list and enter

the network name (SSID) manually.

If the wireless router has a WPS or PBC button, select Use WPS at the end of the list and then press the wireless router's

WPS or PBC button. The TV will then connect to the network automatically.

To check or remove the name (SSID) of a previously connected network, move the focus to Manage Saved Networks and

press the Select button.

Verifying Network Status

Settings General Network Network Status Try Now

Use this option to check your network's connection to the internet.

Resetting Network Conguration

Settings General Network Reset Network Try Now

Resets the network conguration to default settings.

- 8 -

Turning the TV On using a Mobile Device

Settings General Network Expert Settings Power On with Mobile

You can use a mobile device connected to the same network as the TV to turn the TV on.

You can use the SmartThings app or the Apple AirPlay feature to turn on the TV from your mobile device.

Connecting an IP-Control Device to the TV

Settings General Network Expert Settings IP Remote

It's possible to manage the TV's system by remotely connecting an IP-control device to the TV.

In order to use this feature, Power On with Mobile has to be enabled.

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if

an authorized third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi

network is password protected.

Depending on the model, this feature may not be supported.

Changing the name of the TV

Settings General System Manager Device Name Try Now

Use this option to change the TV's name on the network. Select User Input at the bottom of the list to enter a

custom name.

- 9 -

External Device Connection Cables

These are descriptions on connection cables used to connect external devices to the TV.

Connection Cable Image Description

HDMI

Transmits digital video and audio signals from the external device

simultaneously via the TV’s HDMI port.

The cables come in a wide variety, depending on the types of the

input and output ports used on the external device.

HDMI

MINI HDMI

HDMI

Micro HDMI

HDMI

USB Type-C

HDMI

DisplayPort

Mini DisplayPort

HDMI

- 10 -

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