Samsung U32D970 User manual

UHD Monitor

User Manual

The color and the appearance may differ depending on the

product, and the specifications are subject to change without

prior notice to improve the performance.

U32D970

BN46-00430A-01

Table of contents

Before Using the Product

Securing the Installation Space 6

Precautions for storage 6

Safety Precautions 6

Symbols 6

Cleaning 7

Electricity and Safety 7

Installation 8

Operation 10

Correct posture to use the product 12

Preparations

Checking the Components 13

Components 13

Parts 14

Front Buttons 14

Reverse Side 16

Installation 17

Installing a Wall-mount Kit or Desktop Stand 18

Adjusting the Product Tilt and Height 20

Rotating the Monitor Screen 20

Anti-theft Lock 21

MagicRotation Auto 22

Software Installation 22

Caution 22

Rotating the monitor 23

Caution 23

Using NCE(Natural Color Expert)

What is Monitor Calibration? 24

Supported calibrators 24

What is NCE (Natural Color Expert)? 25

NCE Program Installation/Uninstallation 25

Starting NCE (Natural Color Expert) 26

Connecting the Calibrator 26

Features of the NCE Program 27

Layout and Menu Items on the NCE

Home Screen 27

Layout and Menu Items on the

Uniformity Screen 28

Overview and Functions of the

Verification Screen 28

Starting Calibration 29

Connecting and Using a Source

Device

Before Connecting 34

Pre-connection Checkpoints 34

Connecting and Using a PC 34

Connection using a Dual-link DVI cable 34

Connection Using the HDMI Cable 35

Connection Using the DP Cable 35

Connecting to Headphones or Speakers 36

Connecting the Power 36

Tidying Up the Connected Cables 37

Connecting the Product to a PC as a

USB HUB 38

Connecting a PC to the Product 38

Utilizing the Product as a USB HUB 39

Driver Installation 40

Setting Optimum Resolution 40

Screen Setup

Color Mode 41

Configuring Color Mode (with a PC connected) 41

Configuring Color Mode (with AV connected) 42

Brightness 43

Configuring Brightness 43

Contrast 44

Configuring Contrast 44

Sharpness 45

Configuring Sharpness 45

Color 46

Configuring Color 46

Dual Color Mode 47

Configuring Dual Color Mode 47

Table of contents

Response Time 48

Configuring the Response Time 48

View Calibration Values 49

Viewing calibration settings 49

HDMI Black Level 50

Configuring the HDMI Black Level Settings 50

Reset Color Mode 51

Configuring Reset Color Mode 51

Screen Adjustment

Image Size 52

Changing the Image Size 52

H-Position & V-Position 54

Configuring H-Position & V-Position 54

PIP/PBP 55

Configuring PIP/PBP Mode 56

Configuring Size 57

Configuring Position 58

Configuring Sound Source 59

Configuring Source 61

Configuring Image Size 64

Configuring Contrast&Color 66

Coordinating OSD

Language 68

Configuring Language 68

Display Time 69

Configuring Display Time 69

Setup and Reset

Eco Saving 70

Configuring Eco Saving 70

USB Super Charging 71

Configuring USB Super Charging 71

PC/AV Mode 72

Configuring PC/AV Mode 72

DisplayPort Ver. 73

Configuring DisplayPort Ver. 73

Source Detection 74

Configuring Source Detection 74

Key Repeat Time 75

Configuring Key Repeat Time 75

Off Timer 76

Configuring Off Timer 76

Configuring Turn Off After 77

Reset All 78

Initializing Settings (Reset All) 78

Information Menu and Others

Information 79

Displaying Information 79

Configuring Brightness and Contrast in the

Initial Screen 80

Configuring Volume in the Initial Screen 80

Installing the Software

Easy Setting Box 81

Installing the Software 81

Removing the Software 81

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Center 82

Testing the Product 82

Checking the Resolution and Frequency 82

Check the following. 83

Q & A 86

Specifications

General 88

PowerSaver 90

Standard Signal Mode Table 91

Appendix

Contact SAMSUNG WORLD WIDE 93

Responsibility for the Pay Service(Cost to

Customers) 102

Not a product defect 102

A Product damage caused by customer's fault 102

Others 102

Correct Disposal 103

Correct Disposal of This Product (Waste

Electrical & Electronic Equipment) 103

Terminology 104

Table of contents

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Ownership of all other trademarks is attributed to their due owner.

•An administration fee may be charged if either

-(a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

-(b) you bring the unit to a repair center and there is no defect in the product

(i.e. where you have failed to read this user manual).

•The amount of such administration charge will be advised to you before any work or home visit is carried out.

Before Using the Product

Chapter 01

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and

damage the product. Be sure to allow the amount of space as shown below or greater when installing

the product.

―The exterior may differ depending on the product.

10 cm

10 cm 10 cm

10 cm

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used

nearby.

―Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product

(Service fee will be charged.)

Safety Precautions

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)

THERE ARE NO USER SERVICEABLE PARTS INSIDE.

REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside.

It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been

included with this product.

Symbols

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Cleaning

―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―Take the following steps when cleaning.

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Power off the product and computer.

Disconnect the power cord from the product.

―Hold the power cable by the plug and do not touch the cable with

wet hands. Otherwise, an electric shock may result.

Wipe the monitor with a clean, soft and dry cloth.

•Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

•Do not spray water or detergent directly on the

product.

Wet a soft and dry cloth in water and wring thoroughly to clean the

exterior of the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and computer.

Electricity and Safety

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

•An electric shock or fire may result.

Do not use multiple products with a single power socket.

•Overheated power sockets may cause a fire.

Do not touch the power plug with wet hands. Otherwise, an electric shock

may result.

Insert the power plug all the way in so it is not loose.

•An unsecure connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated

devices only).

•An electric shock or injury may result.

Do not bend or pull the power cord with force. Be careful not to leave the

power cord under a heavy object.

•Damage to the cord may result in a fire or electric shock.

Do not place the power cord or product near heat sources.

•A fire or electric shock may result.

Clean any dust around the pins of the power plug or the power socket with

a dry cloth.

•A fire may result.

Caution

Do not disconnect the power cord while the product is being used.

•The product may become damaged by an electric shock.

Only use the power cord provided with your product by Samsung. Do not

use the power cord with other products.

•A fire or electric shock may result.

Keep the power socket where the power cord is connected unobstructed.

•The power cord must be disconnected to cut off power to the product

when an issue occurs.

Hold the plug when disconnecting the power cord from the power socket.

•An electric shock or fire may result.

Installation

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF

THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•A fire may result.

Do not install the product in poorly ventilated spaces such as a bookcase or

closet.

•An increased internal temperature may cause a fire.

Install the product at least 10cm away from the wall to allow ventilation.

•An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

•Children may suffocate.

Do not install the product on an unstable or vibrating surface (insecure shelf,

sloped surface, etc.)

•The product may fall and become damaged and/or cause an injury.

•Using the product in an area with excess vibration may damage the

product or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture

(water drips, etc.), oil, or smoke.

•A fire or electric shock may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a

stove.

•The product lifespan may be reduced or a fire may result.

Do not install the product within the reach of young children.

•The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not

install the product in a kitchen or near a kitchen counter.

Caution

Do not drop the product while moving.

•Product failure or personal injury may result.

Do not set down the product on its front.

•The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the

bottom edge of the front of the product is not protruding.

•The product may fall and become damaged and/or cause an injury.

•Install the product only on cabinets or shelves of the right size.

Set down the product gently.

•Product failure or personal injury may result.

SAMSUNG

Installing the product in an unusual place (a place exposed to a lot of fine

dust, chemical substances, extreme temperatures or a significant presence

of moisture, or a place where the product will operate continuously for an

extended period of time) may seriously affect its performance.

•Be sure to consult Samsung Customer Service Center if you want to

install the product at such a place.

Operation

Warning

There is a high voltage inside the product. Never disassemble, repair or

modify the product yourself.

•A fire or electric shock may result.

•Contact Samsung Customer Service Center for repairs.

Before moving the product, turn off the power switch and disconnect the

power cable and all other connected cables.

•Damage to the cord may result in a fire or electric shock.

If the product generates abnormal sounds, a burning smell or smoke,

disconnect the power cord immediately and contact Samsung Customer

Service Center.

•An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

•Children may become injured or seriously harmed.

If the product is dropped or the outer case is damaged, turn off the power

switch and disconnect the power cord. Then contact Samsung Customer

Service Center.

•Continued use can result in a fire or electric shock.

Do not leave heavy objects or items that children like (toys, sweets, etc.) on

top of the product.

•The product or heavy objects may fall as children try to reach for the

toys or sweets resulting in a serious injury.

During a lightning or thunderstorm, power off the product and remove the

power cable.

•A fire or electric shock may result.

Do not drop objects on the product or apply impact.

•A fire or electric shock may result.

Do not move the product by pulling the power cord or any cable.

•Product failure, an electric shock or fire may result from a damaged

cable.

!GAS

If a gas leakage is found, do not touch the product or power plug. Also,

ventilate the area immediately.

•Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable.

•Product failure, an electric shock or fire may result from a damaged

cable.

Table of contents

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