Samsung S24E370 User manual

Monitor

User Manual

The colour and the appearance may differ depending on the

product, and the specifications are subject to change without

prior notice to improve the performance.

S24E370 S27E370

Table of contents

Before Using the Product

Securing the Installation Space 6

Precautions for storage 6

Safety Precautions 6

Symbols 6

Cleaning 7

Electricity and Safety 7

Installation 8

Operation 10

Correct posture to use the product 13

Preparations

Checking the Components 14

Components 14

Parts 15

Control Panel 15

Direct Key guide 16

Function Key Guide 17

Reverse Side 19

Adjusting the Product Tilt 20

Anti-theft Lock 21

Connecting and Using a Source

Device

Before Connecting 22

Pre-connection Checkpoints 22

Connecting and Using a PC 22

Connection Using the D-SUB Cable

(Analog Type) 22

Connection Using the HDMI Cable 23

Connection Using an HDMI-DVI Cable 23

Connection Using an DP Cable 24

Connecting to Headphones 24

Connecting the Power 25

Driver Installation 26

Setting Optimum Resolution 26

Using the Wireless Charging

function

Wireless Charging 27

Precautions 28

.Screen Setup

SAMSUNG MAGIC Bright 30

Configuring SAMSUNG MAGIC Bright 30

Brightness 32

Configuring Brightness 32

Contrast 33

Configuring Contrast 33

Sharpness 34

Configuring Sharpness 34

Color 35

Configuring Color 35

SAMSUNG MAGIC Upscale 36

Configuring SAMSUNG MAGIC Upscale 36

HDMI Black Level 37

Configuring the HDMI Black Level Settings 37

Eye Saver Mode 38

Configuring Eye Saver Mode 38

Game Mode 39

Configuring Game Mode 39

Response Time 40

Configuring the Response Time 40

Picture Size 41

Changing the Picture Size 41

Screen Adjustment 43

Configuring H-Position & V-Position 43

Configuring Coarse 44

Table of contents

Configuring Fine 45

Coordinating OSD

Transparency 46

Changing Transparency 46

Position 47

Configuring Position 47

Language 48

Configuring Language 48

Display Time 49

Configuring Display Time 49

Setup and Reset

Wireless Charging 50

Configuring Wireless Charging 50

FreeSync 51

Configuring FreeSync 51

Eco Saving Plus 53

Configuring Eco Saving Plus 53

Off Timer 54

Configuring Off Timer 54

Configuring Turn Off After 55

PC/AV Mode 56

Configuring PC/AV Mode 56

Source Detection 57

Configuring Source Detection 57

Key Repeat Time 58

Configuring Key Repeat Time 58

Power LED On 59

Configuring Power LED On 59

Reset All 60

Initializing Settings (Reset All) 60

Information Menu and Others

Information 61

Displaying Information 61

Configuring Brightness, Contrast and Sharpness

from the Initial Screen 62

Configuring Volume in the Initial Screen 63

Volume 63

Installing the Software

Easy Setting Box 64

Installing the Software 64

Removing the Software 64

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Center 65

Testing the Product 65

Checking the Resolution and Frequency 65

Check the following. 66

Q & A 69

Specifications

General 71

PowerSaver 73

Standard Signal Mode Table 74

Table of contents

Appendix

Responsibility for the Pay Service

(Cost to Customers) 76

Not a product defect 76

A Product damage caused by customer's fault 76

Others 76

Correct Disposal 77

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment) 77

Terminology 78

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Ownership of all other trademarks is attributed to their due owner.

Before Using the Product

Chapter 01

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and

damage the product. Be sure to allow the amount of space as shown below or greater when installing

the product.

―The exterior may differ depending on the product.

10 cm

10 cm 10 cm

10 cm

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used

nearby.

―Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product

(Service fee will be charged.)

Safety Precautions

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)

THERE ARE NO USER SERVICEABLE PARTS INSIDE.

REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside.

It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been

included with this product.

Symbols

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Cleaning

―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―Take the following steps when cleaning.

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Power off the product and computer.

Disconnect the power cord from the product.

―Hold the power cable by the plug and do not touch the cable with

wet hands. Otherwise, an electric shock may result.

Wipe the monitor with a clean, soft and dry cloth.

•Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

•Do not spray water or detergent directly on the

product.

Wet a soft and dry cloth in water and wring thoroughly to clean the

exterior of the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and computer.

Electricity and Safety

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

•An electric shock or fire may result.

Do not use multiple products with a single power socket.

•Overheated power sockets may cause a fire.

Do not touch the power plug with wet hands. Otherwise, an electric shock

may result.

Insert the power plug all the way in so it is not loose.

•An unsecure connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated

devices only).

•An electric shock or injury may result.

Do not bend or pull the power cord with force. Be careful not to leave the

power cord under a heavy object.

•Damage to the cord may result in a fire or electric shock.

Do not place the power cord or product near heat sources.

•A fire or electric shock may result.

Clean any dust around the pins of the power plug or the power socket with

a dry cloth.

•A fire may result.

Caution

Do not disconnect the power cord while the product is being used.

•The product may become damaged by an electric shock.

Only use the power cord provided with your product by Samsung. Do not

use the power cord with other products.

•A fire or electric shock may result.

Keep the power socket where the power cord is connected unobstructed.

•The power cord must be disconnected to cut off power to the product

when an issue occurs.

Hold the plug when disconnecting the power cord from the power socket.

•An electric shock or fire may result.

Installation

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF

THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•A fire may result.

Do not install the product in poorly ventilated spaces such as a bookcase or

closet.

•An increased internal temperature may cause a fire.

Install the product at least 10cm away from the wall to allow ventilation.

•An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

•Children may suffocate.

Do not install the product on an unstable or vibrating surface (insecure shelf,

sloped surface, etc.)

•The product may fall and become damaged and/or cause an injury.

•Using the product in an area with excess vibration may damage the

product or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture

(water drips, etc.), oil, or smoke.

•A fire or electric shock may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a

stove.

•The product lifespan may be reduced or a fire may result.

Do not install the product within the reach of young children.

•The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not

install the product in a kitchen or near a kitchen counter.

Caution

Do not drop the product while moving.

•Product failure or personal injury may result.

Do not set down the product on its front.

•The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the

bottom edge of the front of the product is not protruding.

•The product may fall and become damaged and/or cause an injury.

•Install the product only on cabinets or shelves of the right size.

Set down the product gently.

•Product failure or personal injury may result.

SAMSUNG

Installing the product in an unusual place (a place exposed to a lot of fine

dust, chemical substances, extreme temperatures or a significant presence

of moisture, or a place where the product will operate continuously for an

extended period of time) may seriously affect its performance.

•Be sure to consult Samsung Customer Service Centre if you want to

install the product at such a place.

Operation

Warning

There is a high voltage inside the product. Never disassemble, repair or

modify the product yourself.

•A fire or electric shock may result.

•Contact Samsung Customer Service Centre for repairs.

To move the product, first disconnect all the cables from it, including the

power cable.

•Damage to the cord may result in a fire or electric shock.

If the product generates abnormal sounds, a burning smell or smoke,

disconnect the power cord immediately and contact Samsung Customer

Service Centre.

•An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

•Children may become injured or seriously harmed.

If the product is dropped or the outer case is damaged, turn off the power

and disconnect the power cord. Then contact Samsung Customer Service

Centre.

•Continued use can result in a fire or electric shock.

Do not leave heavy objects or items that children like (toys, sweets, etc.) on

top of the product.

•The product or heavy objects may fall as children try to reach for the

toys or sweets resulting in a serious injury.

During a lightning or thunderstorm, power off the product and remove the

power cable.

•A fire or electric shock may result.

Do not drop objects on the product or apply impact.

•A fire or electric shock may result.

Do not move the product by pulling the power cord or any cable.

•Product failure, an electric shock or fire may result from a damaged

cable.

!GAS

If a gas leakage is found, do not touch the product or power plug. Also,

ventilate the area immediately.

•Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable.

•Product failure, an electric shock or fire may result from a damaged

cable.

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