Samsung S24C770 User manual

Touchscreen monitor

User Manual

The color and the appearance may differ depending on the

product, and the specifications are subject to change without

prior notice to improve the performance.

S24C770

BN46-00341A-03

Table of contents

Before Using the Product

Securing the Installation Space 5

Precautions for storage 5

Safety Precautions 5

Symbols 5

Cleaning 6

Electricity and Safety 6

Installation 7

Operation 9

Correct posture to use the product 12

Tilting the product 12

Preparations

Checking the Contents 13

Removing the Packaging 13

Checking the Components 14

Parts 15

Front Buttons 15

Reverse Side 16

Adjusting the Product Tilt 17

Anti-theft Lock 18

Using MagicTune Touch

About MagicTune Touch 19

Requirements 19

Installing/Uninstalling MagicTune Touch

(Windows) 20

Installation 20

Uninstallation 20

Installing MagicTune Touch (Mac) 20

Installation 20

Using a touchscreen monitor

Touchscreen monitor 21

Requirements 21

Read below before using the product 21

Connecting the touchscreen monitor 22

Connecting to a PC 22

Connecting to a laptop or tablet PC 22

Configuring the touchscreen monitor

settings 23

Accessing the calibration menu 23

Calibration 25

Configuring the touchscreen monitor settings

from a Mac 27

Installing Touch Base 27

Controlling the screen 28

Basic touch functions 28

Notes 29

Connecting and Using a Source

Device

Before Connecting 30

Pre-connection Checkpoints 30

Connection Using an HDMI Cable 31

Connecting to a PC 31

Connecting to a Video Device 31

Connection Using an HDMI-DVI Cable 32

Connecting to a PC 32

Connecting to a Video Device 32

Connecting to an Audio System 33

Connecting the Power 33

Changing the Resolution 34

Changing the Resolution on Windows 7 34

Changing the Resolution on Windows 8 34

OSD menu

Exiting from the menu 35

Adjusting the brightness 35

Changing the screen size 36

In PC mode 36

Table of contents

In AV mode 36

Configuring the HDMI black level 37

Enabling/disabling the off timer 37

Enabling PC or AV mode 38

Adjusting the volume 38

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Center 39

Testing the Product 39

Checking the Resolution and Frequency 39

Check the followings. 40

Q & A 43

Specifications

General 44

PowerSaver 46

Preset Timing Modes 47

Appendix

Contact SAMSUNG WORLD WIDE 49

Responsibility for the Pay Service(Cost to

Customers) 57

Not a product defect 57

A Product damage caused by customer's fault 57

Others 57

Correct Disposal 58

Correct Disposal of This Product (Waste Electrical &

Electronic Equipment) 58

Correct disposal of batteries in this product 58

License 59

Terminology 60

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Ownership of all other trademarks is attributed to their due owner.

•An administration fee may be charged if either

-(a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

-(b) you bring the unit to a repair center and there is no defect in the product

(i.e. where you have failed to read this user manual).

•The amount of such administration charge will be advised to you before any work or home visit is carried out.

Before Using the Product

Chapter 01

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and

damage the product. Be sure to allow the amount of space as shown below or greater when installing

the product.

―The exterior may differ depending on the product.

10 cm

10 cm 10 cm

10 cm

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used

nearby.

―Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product

(Service fee will be charged.)

Safety Precautions

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)

THERE ARE NO USER SERVICEABLE PARTS INSIDE.

REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside.

It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been

included with this product.

Symbols

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Cleaning

―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―Take the following steps when cleaning.

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Power off the product and computer.

Disconnect the power cord from the product.

―Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

To clean the product screen, spray LCD cleaning solution onto a soft

cloth. Wipe stains using the cloth.

―Cleaning solution or a cloth that contains abrasives may damage the

touch screen.

•Do not spray cleaning solution directly onto the touch

screen. The cleaning solution may soak into the touch

screen.

Wet a soft and dry cloth in water and wring thoroughly to clean the

exterior of the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and computer.

Electricity and Safety

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

•An electric shock or fire may result.

Do not use multiple products with a single power socket.

•Overheated power sockets may cause a fire.

Do not touch the power plug with wet hands. Otherwise, an electric shock

may result.

Insert the power plug all the way in so it is not loose.

•An unsecure connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated

devices only).

•An electric shock or injury may result.

Do not bend or pull the power cord with force. Be careful not to leave the

power cord under a heavy object.

•Damage to the cord may result in a fire or electric shock.

Do not place the power cord or product near heat sources.

•A fire or electric shock may result.

Clean any dust around the pins of the power plug or the power socket with

a dry cloth.

•A fire may result.

Caution

Do not disconnect the power cord while the product is being used.

•The product may become damaged by an electric shock.

Only use the power cord provided with your product by Samsung. Do not

use the power cord with other products.

•A fire or electric shock may result.

Keep the power socket where the power cord is connected unobstructed.

•The power cord must be disconnected to cut off power to the product

when an issue occurs.

Hold the plug when disconnecting the power cord from the power socket.

•An electric shock or fire may result.

Installation

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF

THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•A fire may result.

Have a technician install the wall-mount hanger.

•Installation by an unqualified person can result in an injury.

•Only use approved cabinets.

Do not install the product in poorly ventilated spaces such as a bookcase or

closet.

•An increased internal temperature may cause a fire.

Install the product at least 10cm away from the wall to allow ventilation.

•An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

•Children may suffocate.

Do not install the product on an unstable or vibrating surface (insecure shelf,

sloped surface, etc.)

•The product may fall and become damaged and/or cause an injury.

•Using the product in an area with excess vibration may damage the

product or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture

(water drips, etc.), oil, or smoke.

•A fire or electric shock may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a

stove.

•The product lifespan may be reduced or a fire may result.

Do not install the product within the reach of young children.

•The product may fall and injure children.

•As the front is heavy, install the product on a flat and stable surface.

Edible oil, such as soybean oil, can damage or deform the product. Do not

install the product in a kitchen or near a kitchen counter.

Caution

Do not drop the product while moving.

•Product failure or personal injury may result.

Do not set down the product on its front.

•The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the

bottom edge of the front of the product is not protruding.

•The product may fall and become damaged and/or cause an injury.

•Install the product only on cabinets or shelves of the right size.

Set down the product gently.

•Product failure or personal injury may result.

SAMSUNG

Installing the product in an unusual place (a place exposed to a lot of fine

particles, chemical substances or extreme temperatures, or an airport

or train station where the product should operate continuously for an

extended period of time) may seriously affect its performance.

•Be sure to consult Samsung Customer Service Center if you want to

install the product at such a place.

Operation

Warning

There is a high voltage inside the product. Never disassemble, repair or

modify the product yourself.

•A fire or electric shock may result.

•Contact Samsung Customer Service Center for repairs.

Before moving the product, turn off the power switch and disconnect the

power cable and all other connected cables.

•Damage to the cord may result in a fire or electric shock.

If the product generates abnormal sounds, a burning smell or smoke,

disconnect the power cord immediately and contact Samsung Customer

Service Center.

•An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

•Children may become injured or seriously harmed.

If the product is dropped or the outer case is damaged, turn off the power

switch and disconnect the power cord. Then contact Samsung Customer

Service Center.

•Continued use can result in a fire or electric shock.

Do not leave heavy objects or items that children like (toys, sweets, etc.) on

top of the product.

•The product or heavy objects may fall as children try to reach for the

toys or sweets resulting in a serious injury.

During a lightning or thunderstorm, power off the product and remove the

power cable.

•A fire or electric shock may result.

Do not drop objects on the product or apply impact.

•A fire or electric shock may result.

Do not move the product by pulling the power cord or any cable.

•Product failure, an electric shock or fire may result from a damaged

cable.

!GAS

If a gas leakage is found, do not touch the product or power plug. Also,

ventilate the area immediately.

•Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable.

•Product failure, an electric shock or fire may result from a damaged

cable.

Do not use or keep combustible spray or an inflammable substance near

the product.

•An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

•An increased internal temperature may cause a fire.

100

Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects

that burn easily (paper, matches, etc) into the product (via the vent or input/

output ports, etc).

•Be sure to power off the product and disconnect the power cord

when water or other foreign substances have entered the product.

Then contact Samsung Customer Service Center.

•Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic

objects on top of the product.

•Be sure to power off the product and disconnect the power cord

when water or other foreign substances have entered the product.

Then contact Samsung Customer Service Center.

•Product failure, an electric shock or fire may result.

Caution

Leaving the screen fixed on a stationary image for an extended period of

time may cause afterimage burn-in or defective pixels.

•Activate power-saving mode or a moving-picture screen saver if you

will not be using the product for an extended period of time.

-_-

Disconnect the power cord from the power socket if you do not plan on

using the product for an extended period of time (vacation, etc).

•Dust accumulation combined with heat can cause a fire, electric shock

or electric leakage.

Use the product at the recommended resolution and frequency.

•Your eyesight may deteriorate.

Do not hold the product upside-down or move it by holding the stand.

•The product may fall and become damaged or cause an injury.

Looking at the screen too close for an extended period of time can

deteriorate your eyesight.

Do not use humidifiers or stoves around the product.

•A fire or electric shock may result.

Table of contents

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