Samsung QB43N User manual

User Manual

Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are

property of their respective owners.

QBN (QB43N QB49N QB55N QB65N QB75N)

QMN (QM43N QM49N QM55N QM65N QM75N)

The colour and the appearance may differ depending on the product, and the content in the

manual is subject to change without prior notice to improve the performance.

Recommended hours of use per day for the QBN models is less than 16 hours.

If the product is used for longer than 16 hours a day, the warranty may be void.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,

where the user manual has not been read).

(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,

where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

Table of contents

Before Using the Product

Safety Precautions 6

Safety symbols 6

Electricity and Safety 7

Installation 8

Operation 10

Cleaning 12

Storage and Maintenance 13

Preparations

Checking the Components 14

Parts 15

Ports 17

Remote Control 18

Before Installing the Product (Installation

Guide) 20

Tilting Angle and Rotation 20

Ventilation 20

Installing the Wall Mount 21

Preparing before installing Wall-Mount 21

Installing the Wall Mount 21

Wall Mount Kit Specifications (VESA) 22

Connecting and Using

a Source Device

Before Connecting 23

Pre-connection Checkpoints 23

Connecting to a PC 23

Connection Using an HDMI Cable 23

Connection Using an DP Cable 24

Connection using a DVI cable (Digital type) 24

Connection Using an HDMI-DVI Cable 25

Connecting an External Monitor 26

Connecting to a Video Device 27

Connection Using an HDMI-DVI Cable 27

Connection Using an HDMI Cable 28

Connecting to an Audio System 28

Connecting the LAN Cable 28

Changing the Input source 29

Source 29

Web Browser 30

Remote Workspace 31

Multiple Display Control

Cable Connection 32

RS232C Cable 32

LAN Cable 33

Connection 35

Control Codes 36

Using MDC 43

MDC Programme Installation/Uninstallation 43

Player feature

Player 44

Viewing content 44

When content is running 45

Available menu 45

File Formats Compatible with Player 46

Schedule 51

Clone Product 52

ID Settings 53

Device ID 53

Device ID Auto Set 53

PC Connection Cable 53

Video Wall 54

Horizontal x Vertical 54

Screen Position 55

Format 55

Table of contents

Network Status 56

On/Off Timer 57

On Timer 57

Off Timer 58

Holiday Management 58

Ticker 59

URL Launcher 60

URL Launcher Settings 61

Screen Adjustment

Backlight / Brightness / Contrast / Sharpness 62

Colour Temperature 63

Advanced Settings 64

Picture Enhancer 64

HDR+ Mode 64

Colour 64

Tint (G/R) 64

White Balance 65

Gamma 65

Contrast Enhancer 65

Black Tone 65

Flesh Tone 66

RGB Only Mode 66

Colour Space Settings 66

HDMI UHD Color 66

Motion Lighting 66

Picture Options 67

Colour Tone 67

Digital Clean View 67

HDMI Black Level 67

Film Mode 67

Dynamic Backlight 67

Apply Picture Settings 68

Picture Size Settings 69

Picture Size 69

Fit to screen 69

Zoom and Position 69

Reset Picture 70

OnScreen Display

Display Orientation 71

Onscreen Menu Orientation 71

Source Content Orientation 71

Aspect Ratio 71

Screen Protection 72

Auto Protection Time 72

Screen Burn Protection 72

Message Display 75

Source Info 75

No Signal Message 75

MDC Message 75

Download Status Message 75

Language 76

Reset OnScreen Display 76

Sound Adjustment

Sound Mode 77

Balance 78

Equaliser 78

HDMI Sound 78

Sound on Video Call 78

Sound Output 79

Auto Volume 79

Reset Sound 79

Network

Network Status 80

Open Network Settings 80

Network Type 80

Network Settings (Wired) 81

Network Settings (Wireless) 83

Use WPS 85

IPv6 85

IPv6 Status 85

Table of contents

Server Network Settings 86

Connect to server 86

MagicInfo Mode 86

Server Access 86

FTP Mode 86

Proxy server 86

Device Name 86

System

Accessibility 87

High Contrast 87

Enlarge 87

Start Setup 88

Touch Control 88

Admin Menu Lock 88

Time 89

Clock Set 89

NTP Settings 89

DST 89

Power On Delay 89

Auto Source Switching 90

Primary Source Recovery 90

Primary Source 90

Secondary Source 90

Power Control 91

Auto Power On 91

PC module power 91

Max. Power Saving 91

Standby Control 92

Network Standby 92

Power Button 92

Eco Solution 93

Energy Saving Mode 93

Screen Lamp Schedule 93

No Signal Power Off 94

Auto Power Off 94

Temperature Control 94

External Device Manager 95

Input Device Manager 95

Device Connection Manager 96

Play via 97

Change PIN 97

Security 98

Safety Lock On 98

Button Lock 98

USB Auto Play Lock 98

Mobile Connection Lock 99

Remote Management 99

Network Port 99

USB Port 99

General 100

Smart Security 100

Anynet+ (HDMI-CEC)100

HDMI Hot Plug 102

Custom Logo 102

Game Mode 103

Empty Storage 103

Reset System 103

Support

Software Update 104

Update Now 104

Contact Samsung 104

Terms & Conditions 104

Reset All 104

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Centre 105

Testing the Product 105

Checking the Resolution and Frequency 105

Check the followings. 106

Q & A 112

Table of contents

Specifications

General 113

Preset Timing Modes 115

Appendix

Responsibility for the Pay Service (Cost to

Customers) 117

Not a product defect 117

A Product damage caused by customer's

fault 117

Others 117

Prevention of Afterimage Burn-in 118

What is afterimage burn-in? 118

Recommended prevention practices 118

Licence 119

Before Using the Product

Chapter 01

The following safety instructions are to ensure your personal safety and prevent property

damage. Please read the following to ensure the proper use of the product.

Safety symbols

Symbol Name Meaning

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions

are not followed.

Prohibition

Do NOT attempt.

Instruction

Follow directions.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE

ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high

voltage is present inside. It is

dangerous to make any kind of

contact with any internal part of this

product.

AC voltage: Rated voltage marked

with this symbol is AC voltage.

This symbol indicates that this

product has included important

literature concerning operation and

maintenance.

DC voltage: Rated voltage marked

with this symbol is DC voltage.

Class II product: This symbol

indicates that a safety connection

to electrical earth (ground) is not

required.

Caution. Consult instructions for use:

This symbol instructs the user to

consult the user manual for further

safety related information.

Safety Precautions

Electricity and Safety

"The following images are for reference only. Real-life situations may differ from what is

shown in the images.

Warning

Do not touch the power plug with wet hands.

Otherwise, an electric shock may result.

Do not bend or pull the power cable with force. Be careful not to

leave the power cable under a heavy object.

Product failure, an electric shock or fire may result from a damaged

cable.

Do not connect multiple products to a single power socket.

Overheated power sockets may cause a fire.

Insert the power plug all the way in so it is not loose.

An unsecure connection may cause a fire.

Clean any dust around the pins of the power plug or the power socket with a dry cloth.

A fire may result.

Connect the power plug to a grounded power socket. (Except fordevices that do not

provide grounding)

An electric shock or injury may result.

Do not use a damaged powerplug or a loose power socket.

An electric shock or fire may result.

Caution

Hold the plug when disconnecting the powercable from the power

socket.

An electric shock or fire may result.

When connecting the powerplug to the port, be sure to connect it

completely.

If the power plug is not completely connected to the port, the plug

may be unexpectedly disconnected, or there is a risk of overheating

due to overcurrent, leading to safety accidents.

Only use the power cable provided with your product by Samsung. Do not use the

power cable with other products.

An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

When a problem occurs with the product, the power cord must be unplugged to

completely cut off power to the product. The power is not completely cut off by using

only the Power button on the body of the product.

Do not disconnect the power cable while the product is being used.

The product may become damaged by an electric shock.

Installation

Warning

Before moving the product, turn off the power switch and disconnect

the power cable and all other connected cables.

Damage to the cable may cause a fire or electric shock.

When installing the product, keep it at a distance from the wall so

that it is well ventilated.

An increased internal temperature may cause a fire.

Do not install the product in a poorly ventilated space such as

bookcase or closet.

An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

Children's misuse of the plastic packaging may cause suffocation.

Do not install the power cable (DC power supply) and the product

near head sources.

(Candles, mosquito repellents, cigarettes, sprays, heating devices,

places exposed to direct sunlight, and more)

When installing the product, fix it firmly so that it does not fall.

If the product is not fixed firmly and a child touches the product while

playing, the product may fall, causing damage to the product or injury

to the child.

Do not install the product in a kitchen or near a kitchen counter.

Edible oil or oil vapor can damage or deform the product.

Have a technician install the wall-mount hanger.

Installation by an unqualified person can result in an injury. Only use approved

cabinets.

If the product is installed in an unusual location, the surrounding environment may

cause a serious quality problem. Therefore, be sure to contact Samsung Customer

Service Centre before installation.

(Places where many fine dusts are generated, places where chemicals are used,

places with too high or low temperatures, places with a lot of moisture orwater,

transportation equipment such as vehicles, airports and stations used continuously

for a long time, and more)

Caution

When lifting and moving the product, do not touch the screen

display, and make sure that at least two people work together.

The product may fall, causing personal injury or product damage.

Do not lay down the product on its front.

The screen may become damaged.

Prolonged exposure to direct sunlight may discolour the surface of the screen display.

Operation

Warning

If the product generates a strange noise, a burning smell, or smoke,

unplug the powerplug immediately and contact your Samsung

Customer Service Centre.

An electric shock or fire may result.

Keep the remote control batteries and the small accessories out of

the reach of children. Ensure children do not swallow any of them.

If children have had the battery in their mouths, consult your doctor

immediately.

If the product is dropped or its appearance is damaged, turn off the

power switch and disconnect the power cord. Then contact Samsung

Customer Service Centre.

Continued use can result in an electric shock or a fire.

Do not move the product by pulling the power cord or any cable.

Product failure, an electric shock or fire may result from a damaged

cable.

Ensure the vents are not blocked by tablecloths or curtains.

An increased internal temperature may cause a fire.

Do not apply an impact to the product.

•The screen display may be damaged.

•An electric shock or fire may result.

Do not insert metallic objects (chopsticks, coins, hairpins, etc) or

objects that burn easily (paper, matches, etc) into the product (via

the vent or input/output ports, etc).

•If foreign substances enter the product, be sure to power off the

product and disconnect the power cord. Then contact Samsung

Customer Service Centre.

•Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or

metallic objects on top of the product.

•If foreign substances such as water enter the product, be sure

to disconnect the power cord. Then contact Samsung Customer

Service Centre.

•Product failure, an electric shock or fire may result.

During a lightning or thunderstorm, power off the product and

disconnect the power cord.

An electric shock or fire may result.

Do not leave heavy objects or items that children like (toys, sweets,

etc.) on top of the product.

The product or heavy objects may fall as children try to reach for the

toys or sweets resulting in a serious injury.

This manual suits for next models

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