Samsung OH24E User manual

User Manual

The colour and the appearance may differ depending on the

product, and the specifications are subject to change without

prior notice to improve the performance.

OH24E OM24E

Table of contents

Before Using the Product

Safety Precautions 7

Symbols 7

Cleaning 7

Storage 8

Electricity and Safety 8

Installation 9

Operation 11

Preparations

Checking the Components 14

Components 14

Parts 15

Control Panel 15

Reverse Side 16

Anti-theft Lock 17

Remote Control 18

Before Installing the Product

(Installation Guide) 20

Tilting Angle and Rotation 20

Ventilation 21

Dimensions 22

Installing the Wall Mount 23

Installing the Wall Mount Kit 23

Wall Mount Kit Specifications (VESA) 23

Remote Control (RS232C) 24

Cable Connection 24

Connection 27

Control Codes 28

Connecting and Using a Source

Device

Before Connecting 37

Pre-connection Checkpoints 37

Before connecting cables 38

Connecting to a PC 39

Connection using the D-SUB cable

(Analogue type) 39

Connection Using an HDMI-DVI Cable 39

Connection Using an HDMI Cable 40

Connecting to a Video Device 41

Connection Using an HDMI-DVI Cable 41

Connection Using an HDMI Cable 41

Connecting to an Audio System 42

Connecting the LAN Cable 42

Changing the Input source 43

Source 43

Using MDC

MDC Programme Installation/Uninstallation 44

Installation 44

Uninstallation 44

Connecting to MDC 45

Using MDC via RS-232C

(serial data communications standards) 45

Using MDC via Ethernet 46

Home feature

Player 47

Approving a connected device from the server 48

Network Channel 52

Local Channel 52

Published Content 52

Network File 52

My Templates 52

Available features in the Player page 53

Player page Settings menu 54

When Content is Running 56

File Formats Compatible with Player 58

File Formats Compatible with Video Wall 63

Schedule 65

Available features in the Schedule page 65

Template 67

Clone Product 70

Table of contents

ID Settings 71

Device ID 71

PC Connection Cable 71

Video Wall 72

Network Status 74

Picture Mode 75

On/Off Timer 76

On Timer 76

Off Timer 77

Holiday Management 77

Ticker 78

More settings 78

URL Launcher 79

Screen Adjustment

Picture Mode 80

Backlight / Contrast / Brightness /

Sharpness / Colour / Tint (G/R) 81

Colour Temperature 82

White Balance 83

2 Point 83

10 Point 83

Gamma 84

Calibrated value 84

Advanced Settings 85

Dynamic Contrast 86

Black Tone 86

Flesh Tone 86

RGB Only Mode 86

Colour Space 86

Motion Lighting 86

Picture Options 87

Colour Tone 88

Digital Clean View 88

MPEG Noise Filter 88

HDMI Black Level 89

Film Mode 89

Dynamic Backlight 89

Picture Size 90

Position 91

Zoom/Position 91

Resolution 92

Auto Adjustment 93

PC Screen Adjustment 93

Picture Off 94

Reset Picture 94

OnScreen Display

PIP 95

PIP Settings 95

Display Orientation 96

Onscreen Menu Orientation 96

Source Content Orientation 96

Aspect Ratio 96

Screen Protection 97

Auto Protection Time 97

Screen Burn Protection 97

Message Display 100

Source Info 100

No Signal Message 100

MDC Message 100

Download Status Message 100

Menu Language 101

Reset OnScreen Display 101

Sound Adjustment

Sound Mode 102

Sound Effect 103

Virtual Surround 103

Dialog Clarity 103

Equaliser 103

HDMI Sound 104

Table of contents

Sound on Video Call 104

Dolby Digital Comp 105

Speaker Settings 105

Sound Output 105

Auto Volume 106

Reset Sound 106

Network

Network Status 107

Network Settings 107

Network type 107

Network Settings (Wired) 108

Network Setting (Wireless) 110

WPS(PBC) 112

Wi-Fi Direct 113

Multimedia Device Settings 113

Screen Mirroring 114

Server Network Settings 114

Connect to server 114

MagicInfo Mode 114

Server Access 114

FTP Mode 114

Device Name 115

System

Accessibility 116

Menu Transparency 116

High Contrast 116

Enlarge 116

Setup 117

Initial settings (System) 117

Time 118

Clock Set 118

DST 118

Sleep Timer 118

Power On Delay 118

Auto Source Switching 119

Primary Source Recovery 119

Primary Source 119

Secondary Source 119

Power Control 120

Auto Power On 120

Max. Power Saving 120

Standby Control 120

Power Button 121

Network Standby 121

Eco Solution 122

Brightness Limit 122

Energy Saving 122

Eco Sensor 122

Screen Lamp Schedule 123

No Signal Power Off 123

Auto Power Off 123

Fan and Temperature 124

Fan Control 124

Fan Speed Setting 124

Outdoor Mode 124

Temperature Control 124

Device Manager 125

Keyboard Settings 125

Mouse Settings 126

Play via 127

Change PIN 127

Security 128

Safety Lock 128

Button Lock 128

USB Auto Play Lock 129

Mobile Connection Lock 129

General 130

Smart Security 130

BD Wise 131

Anynet+ (HDMI-CEC) 132

HDMI Hot Plug 136

DivX®Video On Demand 136

Game Mode 136

Reset System 137

Table of contents

Support

Software Update 138

Update now 138

Auto update 138

Contact Samsung 138

Go to Home 138

Reset All 138

Playing photos, videos and music

(Media Play)

Read the following before using media play

with a USB device 139

Using a USB device 141

Playing media content from a PC/mobile device 142

Features provided in the media content list

page 143

Menu items in the media content list page 144

Available buttons and features during

photo playback 145

Available buttons and features during

video playback 146

Available buttons and features during

music playback 147

Supported Subtitle and Media play file

formats 148

Subtitle 148

Supported image resolutions 148

Supported music file formats 149

Supported Video Formats 149

Troubleshooting Guide

Requirements Before Contacting

Samsung Customer Service Centre 151

Testing the Product 151

Checking the Resolution and Frequency 151

Check the followings. 152

Q & A 157

Specifications

General 159

PowerSaver 161

Preset Timing Modes 162

Appendix

Responsibility for the Pay Service

(Cost to Customers) 164

Not a product defect 164

A Product damage caused by customer's fault 164

Others 164

Optimum Picture Quality and Afterimage

Burn-in Prevention 165

Optimum Picture Quality 165

Prevention of Afterimage Burn-in 165

Licence 167

Terminology 168

Before Using the Product

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Ownership of all other trademarks is attributed to their due owner.

•An administration fee may be charged if either

-(a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

-(b) you bring the unit to a repair Centre and there is no defect in the product

(i.e. where you have failed to read this user manual).

•The amount of such administration charge will be advised to you before any work or home visit is carried out.

Chapter 01

Safety Precautions

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)

THERE ARE NO USER SERVICEABLE PARTS INSIDE.

REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside.

It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been

included with this product.

Symbols

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Cleaning

―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―Take the following steps when cleaning.

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Power off the product and computer.

Disconnect the power cord from the product.

―Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

Wipe the product with a clean, soft and dry cloth.

•Do not use detergents that contain alcohol, solvent or

surface-active agents.

•Do not spray water or detergent directly on the product.

Wet a soft and dry cloth in water and wring thoroughly to clean the

exterior of the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and computer.

Storage

Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-

coloured stains on the product.

―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be

charged).

Electricity and Safety

―The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

•An electric shock or fire may result.

Do not use multiple products with a single power socket.

•Overheated power sockets may cause a fire.

Do not touch the power plug with wet hands. Otherwise, an electric shock

may result.

Insert the power plug all the way in so it is not loose.

•An unsecure connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated

devices only).

•An electric shock or injury may result.

Do not bend or pull the power cord with force. Be careful not to leave the

power cord under a heavy object.

•Damage to the cord may result in a fire or electric shock.

Do not place the power cord or product near heat sources.

•A fire or electric shock may result.

Clean any dust around the pins of the power plug or the power socket with

a dry cloth.

•A fire may result.

Caution

Do not disconnect the power cord while the product is being used.

•The product may become damaged by an electric shock.

Only use the power cord provided with your product by Samsung. Do not

use the power cord with other products.

•A fire or electric shock may result.

Keep the power socket where the power cord is connected unobstructed.

•The power cord must be disconnected to cut off power to the product

when an issue occurs.

•Note that the product is not completely powered down by using only

the power button on the remote.

Hold the plug when disconnecting the power cord from the power socket.

•An electric shock or fire may result.

Installation

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF

THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•A fire may result.

Have a technician install the wall-mount hanger.

•Installation by an unqualified person can result in an injury.

•Only use approved cabinets.

Do not install the product in poorly ventilated spaces such as a bookcase or

closet.

•An increased internal temperature may cause a fire.

Install the product at least 10 cm away from the wall to allow ventilation.

•An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

•Children may suffocate.

Do not install the product on an unstable or vibrating surface (insecure shelf,

sloped surface, etc.)

•The product may fall and become damaged and/or cause an injury.

•Using the product in an area with excess vibration may damage the

product or cause a fire.

Do not install the product within the reach of young children.

•The product may fall and injure children.

•As the front is heavy, install the product on a flat and stable surface.

Edible oil, such as soybean oil, can damage or deform the product. Do not

install the product in a kitchen or near a kitchen counter.

Caution

Do not drop the product while moving.

•Product failure or personal injury may result.

Do not set down the product on its front.

•The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the

bottom edge of the front of the product is not protruding.

•The product may fall and become damaged and/or cause an injury.

•Install the product only on cabinets or shelves of the right size.

Set down the product gently.

•Product failure or personal injury may result.

SAMSUNG

Installing the product in an unusual place (a place exposed to a lot of fine

dust, chemical substances, extreme temperatures or a significant presence

of moisture, or a place where the product will operate continuously for an

extended period of time) may seriously affect its performance.

•Be sure to consult Samsung Customer Service Centre if you want to

install the product at such a place.

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