Samsung Odyssey Ark Series User manual

The colour and the appearance may differ depending on the product, and the specifications are

subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is

prohibited.

Trademarks other than that of Samsung are owned by their respective owners.

User Manual

S55BG97*

(Singapore only: S55BG970NE - SOC9001B)

Contents

Precautions and Notes

Read After Installing the product

32 Picture sizes and input signals

Read Before Connecting a Computer (Supported Resolutions)

33 VESA DMT

34 VESA CVT

Supported Resolutions forVideo Signals

35 CTA-861

36 List of graphic cards supporting QUANTUM HDR 2000

Specifications

General

Appendix

Responsibility for the Pay Service (Cost to Customers)

39 Not a product defect

40 A Product damage caused by customer’s fault

40 Others

FreeSync (forAMD graphics card)

42 The models in the Graphics Cards list supports FreeSync

Before Using the Product

Safety Precautions

3 Electricity and Safety

4 Installation

5 Operation

Cleaning

Correct posture to use the product

Preparations

Installation

9 Attaching the Stand

10 Precautions for moving the product

11 Checking the space around the product

11 Adjusting the Product Tilt and Height

13 Rotating the Product

15 Attaching the BRACKET WALL

Control Panel

Connections

Ports

Connecting the product to the One Connect

22 Connecting the Product to a PC as a USB HUB

Tidying Up the Connected Cables

Remote Control and Peripherals

24 Connecting the Samsung Smart Remote to the product

About the Samsung Smart Remote

28 Connecting the Ark Dial to the product

29 About the Ark Dial

- 3 -

Before Using the Product

Safety Precautions

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are not followed.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE

PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is

present inside. It is dangerous to make any

kind of contact with any internal part of this

product.

AC voltage: Rated voltage marked with this

symbol is AC voltage.

This symbol indicates that this product has

included important literature concerning

operation and maintenance.

DC voltage: Rated voltage marked with this

symbol is DC voltage.

Class II product: This symbol indicates that a

safety connection to electrical earth (ground)

is not required. If this symbol is not present

on a product with a mains lead, the product

MUST have a reliable connection to protective

earth (ground).

Caution. Consult instructions for use: This

symbol instructs the user to consult the user

manual for further safety related information.

Electricity and Safety

Warning

●Do not use a damaged power cord or plug, or a loose power socket.

●Do not use multiple products with a single power socket.

●Do not touch the power plug with wet hands.

●Insert the power plug all the way in so it is not loose.

●Connect the power plug to a grounded power socket (type 1 insulated devices only).

- 4 -

●Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

●Do not place the power cord or product near heat sources.

●Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

●Do not disconnect the power cord while the product is being used.

●Only use the power cord provided with your product by Samsung. Do not use the power cord with other

products.

●Keep the power socket where the power cord is connected unobstructed.

–The power cord must be disconnected to cut off power to the product when an issue occurs.

●Hold the plug when disconnecting the power cord from the power socket.

Installation

Warning

●DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL

THE PRODUCT NEAR HEAT SOURCES.

●Keep the plastic packaging out of the reach of children.

–Children may suffocate.

●Do not install the product on an unstable orvibrating surface (insecure shelf, sloped surface, etc.)

–The product may fall and become damaged and/or cause an injury.

–Using the product in an area with excess vibration may damage the product or cause a fire.

●Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

●Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

–The product lifespan may be reduced or a fire may result.

●Do not install the product within the reach of young children.

–The product may fall and injure children.

●Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution.

And do not install or use the product in the kitchen or near the kitchen stove.

- 5 -

Caution

●Do not drop the product while moving.

●Do not set down the product on its front.

●When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product

is not protruding.

–The product may fall and become damaged and/or cause an injury.

–Install the product only on cabinets or shelves of the right size.

●Set down the product gently.

–Product failure or personal injury may result.

●Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme

temperatures or a significant presence of moisture, or a place where the product will operate continuously for

an extended period of time) may seriously affect its performance.

–Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.

●Before assembling the product, place the product down on a flat and stable surface so that the screen is facing

downwards.

–The product is curved. Placing pressure on the product when on a flat surface may damage the product.

When the product is on the ground facing up or down, do not put pressure on it.

Operation

Warning

●There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

–Contact Samsung Customer Service Centre for repairs.

●To move the product, first disconnect all the cables from it, including the power cable.

●If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately

and contact Samsung Customer Service Centre.

●Do not let children hang from the product or climb on top of it.

–Children may become injured or seriously harmed.

●If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then

contact Samsung Customer Service Centre.

–Continued use can result in a fire or electric shock.

- 6 -

●Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

–The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious

injury.

●During a lightning or thunderstorm, power off the product and remove the power cable.

●Do not drop objects on the product or apply impact.

●Do not move the product by pulling the power cord or any cable.

●If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

●Do not lift or move the product by pulling the power cord or any cable.

●Do not use or keep combustible spray or an inflammable substance near the product.

●Ensure the vents are not blocked by tablecloths or curtains.

–An increased internal temperature may cause a fire.

●Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc)

into the product (via the vent or input/output ports, etc).

–Be sure to power off the product and disconnect the power cord when water or other foreign substances

have entered the product. Then contact Samsung Customer Service Centre.

●Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

–Be sure to power off the product and disconnect the power cord when water or other foreign substances

have entered the product. Then contact Samsung Customer Service Centre.

Caution

●Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or

defective pixels.

–Set the screen to power-saving mode or moving-picture screen saverwhen not using the product for an

extended period of time.

●Disconnect the power cord from the power socket if you do not plan on using the product for an extended

period of time (vacation, etc).

–Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

●Use the product at the recommended resolution and frequency.

–Your eyesight may deteriorate.

- 7 -

●Do not hold the product upside-down or move it by holding the stand.

–The product may fall and become damaged or cause an injury.

●Looking at the screen too close for an extended period of time can deteriorate your eyesight.

●Do not use humidifiers or stoves around the product.

●Rest your eyes for more than 5 minutes or look at distance objects for every1 hour of product use.

●Do not touch the screen when the product has been turned on for an extended period of time as it will become

hot.

●Store small accessories out of the reach of children.

●Exercise caution when adjusting the product angle or stand height.

–Your hand or finger may get stuck and injured.

–Tilting the product at an excessive angle may cause the product to fall and an injury may result.

●Do not place heavy objects on the product.

–Product failure or personal injury may result.

Cleaning

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

"Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be

charged.)

Do not press the product screen with hands or other objects. There is a risk of damaging the screen.

"Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the product and PC.

2. Disconnect the power cord from the product.

"Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3. Wipe the product with a clean, soft and dry cloth.

Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product clean.

●Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.

●Do not spray water or detergent directly on the product.

4. Connect the power cord to the product when cleaning is finished.

5. Power on the product and PC.

- 8 -

Correct posture to use the product

Use the product in the correct posture as follows:

●Straighten your back.

●The optimal viewing distance is over 80 cm.

●Keep your eyes directly in front of the screen.

●Adjust the angle so light does not reflect on the screen.

●Keep your forearms perpendicular to your upper arms and level with the back of your hands.

●Keep your elbows at about a right angle.

●Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to

the floor, and your arms lower than your heart.

●Do the Eye excercises or blink frequently, then eye fatigue will be relieved.

- 9 -

Preparations

Installation

Attaching the Stand

"Before assembling the product, place the product down on a flat and stable surface so that the screen is facing

downwards.

"Disassembly is the reverse order of assembly.

1234

Push the stand neck into

the main body in the

direction of the arrow as

shown in the figure.

Turn the stand neck 90

degrees.

Tightly fasten the

connecting screw at the

centre of the stand neck.

Turn the stand neck 180

degrees in the opposite

direction.

5678

Tightly fasten the

connecting screw at the

centre of the stand neck.

Put the stand base onto

the stand neck as the

direction shown in the

figure. Check that the

stand neck is firmly

connected.

Tightly fasten the

connecting screw at the

bottom of the stand base.

Stand assembly is

complete.

- 10 -

Precautions for moving the product

●Move the product by holding the stand bottom

with one hand and the stand neck with the other.

●Do not directly apply pressure on the screen.

●Do not hold the screen when moving the product.

●The product is very heavy. Ensure that it is held by

more than one person.

●Do not press down on the product. There is a risk

of damaging the product.

●Do not put the product on the floorwith the

cushion removed.

●Do not install the product on an unstable or

vibrating surface (insecure shelf, sloped surface,

etc.)

●When installing the product on a cabinet or shelf,

make sure that the bottom edge of the front of

the product is not protruding.

●Do not pull or hang onto the product. ●Make sure that the product is kept out of the

reach of children.

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