Sage The Oracle User manual

BES980

the Oracle®

Instruction Booklet

CONTENTS

3We recommend safety ﬁrst

8Know your new appliance

11 Features of your new appliance

12 Operating your new appliance

26 Coffee making tips & preparation

30 Care & cleaning

36 Troubleshooting

41 Coffees to try

WE RECOMMEND SAFETY FIRST

At Sage®we are very safety conscious. We design and

manufacture appliances with your safety foremost in mind.

We also ask that you exercise a degree of care when using any

electrical appliance and adhere to the following precautions.

READ ALL INSTRUCTIONS

BEFORE USE AND SAVE FOR

FUTURE REFERENCE

• Before using for the ﬁrst

time please ensure that

your electricity supply is the

same as shown on the rating

label on the underside of the

appliance. If you have any

concerns please contact your

local electricity company.

• Your Sage‰appliance

includes a BS 13 amp

moulded mains plug on the

supply cord.

• Should you need to change

this plug, please complete

the rewiring as follows

(after safe disposal of the

moulded plug).

• Please note that a cut off plug

inserted into a socket is

a serious danger risk.

• Wires are coloured as follows:

−Blue = Neutral

−Brown = Live

• As the colours of the wire

may not correspond with the

coloured markings which

identify the terminals in

your plug, please refer to the

following:

−The Blue wire must be

connected to the terminal

which is marked ‘N’.

−The Brown wire must be

connected to the terminal

which is marked with the

letter ‘L’.

• Please note that if a 13 amp

plug is used, a 13 amp fuse

should be used.

IMPORTANT SAFEGUARDS

• Remove any packaging

material and promotional

labels or stickers before using

the product for the ﬁrst time.

• To eliminate a choking

hazard for young children,

remove and safely discard the

protective cover ﬁtted to the

power plug of this appliance.

• Do not place the product near

the edge of a bench or table

during operation. Ensure the

surface is level, clean and free

of water and other substances.

• Do not let the cord hang over

the edge of a bench or table,

or become knotted. Keep

away from hot gas or electric

burner, or where it could

touch a heated oven.

• This appliance can be

used by children aged from

8 years and above if they have

been given supervision or

instruction concerning use

of the appliance in a safe way

and understand the hazards

involved. Cleaning and user

maintenance shall not be

made by children unless they

are aged from 8 years and

above and supervised. Keep

the appliance and its cord out

of reach of children aged less

than 8 years.

• Appliances can be used

by persons with reduced

physical, sensory or mental

capabilities or lack of

experience and knowledge

if they have been given

supervision or instruction

concerning use of the

appliance in a safe way and

understand the hazards

involved.

WE RECOMMEND SAFETY FIRST

• Children shall not play with

the appliance.

• Regularly inspect the

supply cord, plug and actual

appliance for any damage.

If found damaged in any way,

immediately cease use of

the appliance and return the

entire appliance to the nearest

authorised Sage Service

Centre for examination,

replacement or repair

• Keep the appliance and

accessories clean. Follow

the cleaning instructions

provided in this book. Any

procedure not listed in this

instruction booklet should

be performed at an authorised

Sage Service Centre.

• The installation of a residual

current device (safety switch)

is recommended to provide

additional safety protection

when using electrical

appliances. It is advisable that

a safety switch with a rated

residual operating current not

exceeding 30mA be installed

in the electrical circuit

supplying the appliance.

See your electrician for

professional advice.

WE RECOMMEND SAFETY FIRST

SPECIFIC INSTRUCTIONS

FOR BES980 THE ORACLE®

• This appliance is

recommended for household

use only. Do not use this

appliance for any purpose

other than its intended

use. Do not use in moving

vehicles or boats. Do not

use outdoors.

• If the appliance is to be:

- left unattended

- cleaned

- moved

- assembled; or

- stored

• Always switch Off the

espresso machine by

pressing the POWER button

to Off, switch Off at the power

outlet and unplug.

• Ensure the product is

properly assembled before

ﬁrst use.

• Do not use any other liquid

apart from cold mains/town

water. We do not recommend

the use of highly ﬁltered,

de-mineralised or distilled

water as this may affect the

taste of the coffee and how

the espresso machine is

designed to function.

• Ensure the portaﬁlter is ﬁrmly

inserted and secured into the

group head before starting

an extraction. Never remove

the portaﬁlter during the

extraction process.

• Do not touch hot surfaces.

Allow the product to cool

down before moving or

cleaning any parts.

• Use caution after milk

texturing as the ‘Auto Purge’

function may purge hot

steam when the steam wand

is lowered.

WE RECOMMEND SAFETY FIRST

SAVE THESE INSTRUCTIONS

• Use caution when operating

machine as metal surfaces are

liable to get hot during use.

• Use caution when using the

de-scale feature as hot steam

may be released. Before

de-scaling, ensure drip

tray is empty and inserted.

Refer to page 34 for further

instructions.

The symbol shown

indicates that this

appliance should not be

disposed of in normal

household waste. It should

be taken to a local

authority waste collection

centre designated for this

purpose or to a dealer

providing this service.

For more information,

please contact your local

council office.

SPECIFIC INSTRUCTIONS

FOR WATER FILTER

• Filter cartridge should be

kept out of reach of children.

• Store ﬁlter cartridges in a

dry place in the original

packaging.

• Protect cartridges from heat

and direct sunlight.

• Do not use damaged ﬁlter

cartridges.

• Do not open ﬁlter cartridges.

• If you are absent for a

prolonged period of time,

empty the water tank and

replace the cartridge.

KNOW YOUR NEW APPLIANCE

A. Integrated conical burr grinder

With removable 280g bean hopper.

B. Top-ﬁll 2.5L removable water tank

With integrated water ﬁlter and backlit

level indicator.

C. Grind Size dial

Select the desired espresso grind size

to suit your coffee beans.

D. Grind LCD

Displays current grind settings.

E. Main LCD

Displays current settings and simpliﬁes

programming.

F. 1 CUP and 2 CUP buttons

With preset shot durations, manual

override or reprogrammable

durations/volumes.

G. Grind outlet

With auto grind, dose & tamp function.

H. Heated 58mm group head with

embedded element

I. 58mm full stainless steel portaﬁlter

J. Drop down swivel foot

Lifts the machine upwards for

easy maneuverability.

K. Heated cup warming tray

L. HOT WATER button

Press to start and stop the ﬂow of hot

water from the hot water outlet.

M. LONG BLACK dial

With preset and customisable settings.

N. Steam lever

With one touch auto milk texturing

(down position) and manual milk texturing

(up position).

O. Steam LCD

Displays current milk temperature and

texture settings.

P. SELECT dial

Select the desired milk temperature and

texture. Also use this dial in conjunction

with the MENU button to set the

programmable functions.

Q. Cool touch steam wand

With integrated temperature sensor.

R. Dedicated hot water outlet

Delivers hot water for Long Black and

pre-heating cups.

S. Descale access point

T. Tool storage tray

Houses accessories when not in use.

U. Removable drip tray

With Empty Me! indicator.

KNOW YOUR NEW APPLIANCE

ACCESSORIES

A. Stainless steel milk jug

B. 2 cup ﬁlter basket

C. 1 cup ﬁlter basket

D. Water ﬁlter holder with ﬁlter

E. Cleaning disc

F. Mini grinds bin

G. Burr brush

H. Grind outlet brush & tamp

removal magnet

I. Cleaning tool for steam wand tip

J. Allen key

K. Steam wand cleaning powder

L. Water hardness test strip

M. Espresso cleaning tablets

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