Sage The Dual Boiler BES920 User manual

BES920

the Dual Boiler™

Instruction Booklet

KNOW YOUR NEW APPLIANCE

A. Top ﬁll 2.5 litre removable water tank

with integrated water ﬁlter and backlit

level indicator.

B. POWER button

C. Backlit LCD interface displays current

settings and simpliﬁes programming

functions.

D. MENU access and DISPLAY mode

buttons

E. Espresso pressure gauge monitors

extraction pressure.

F. Integrated & removable 58mm tamper

G. Actively heated 58mm group head with

embedded element for thermal stability

during extraction.

H. 58mm full stainless steel portaﬁlter

I. Convection heated 6 cup warming tray

J. Manual and programmable 1 & 2 cup

volume controls

K. Easy to operate steam lever for instant

and continuous steam.

L. Dedicated hot water outlet delivers

instant hot water for long blacks &

pre-heating cups.

M. 360° swivel action steam wand

with 3 hole tip for a silkier texture.

N. De-scale access point

O. Integrated tool storage tray

P. Drop down swivel foot for

easy manoeuvrability.

Q. Removable drip tray with Empty Me!

indicator.

NOT SHOWN

15 bar Italian pump

Dual stainless steel boilers

Electronic PID temperature control

Over pressure valve

Low pressure pre-infusion

Power save mode powers down and

switches machine off.

Safety thermal cut-out protection

KNOW YOUR NEW APPLIANCE

ACCESSORIES

R. Stainless steel frothing jug

S. Single & dual wall ﬁlter baskets

(1 & 2 cup)

T. Water ﬁlter holder with ﬁlter

U. Cleaning disc

V. Allen key

W. Cleaning tool

X. Espresso cleaning tablets

Y. Water hardness test strip

Z. Razor™ precision dosing tool

LCD INTERFACE

Display Modes

• Shot Temp

• Shot Clock Timer

• Clock

Programmable Functions

• Shot Temp

• Shot Volume – 1 & 2 cup

• Pre-Infusion

• Auto Start

Single Wall Dual Wall

OPERATING YOUR NEW APPLIANCE

WARNING

Both the STEAM LEVER and

HOT WATER dial must be in the

CLOSED position for the machine to

enter START UP mode.

BEFORE FIRST USE

Machine Preparation

Remove and discard all labelling and

packaging materials attached to your

espresso machine. Ensure you have

removed all parts and accessories before

discarding the packaging.

Clean parts and accessories (water tank,

portaﬁlter, ﬁlter baskets, jug) using warm

water and a gentle dish washing liquid and

rinse well.

Conditioning the Water Filter

• Remove ﬁlter from the plastic bag and

soak in a cup of water for 5 minutes.

• Rinse ﬁlter under cold running water.

• Wash the stainless steel mesh in

the plastic ﬁlter compartment with

cold water.

• Insert the ﬁlter into the ﬁlter holder.

• Set Date Dial 2 months ahead.

• To install ﬁlter, push down to lock

into place.

• Slide the water tank into position and

lock into place.

NOTE

To purchase water ﬁlters visit

sageappliances.com.

FIRST USE

Initial Start Up

• Fill tank with cold tap water.

• Dip Water Hardness Test Strip into

water tank for 1 second & set aside.

• Check Steam Lever and Hot Water dial

are in the CLOSED position.

• Press POWER On.

• A pumping sound will be heard

indicating empty boilers are being

ﬁlled with water for the ﬁrst time.

• Machine will prompt you to set water

hardness. Refer for test strip for your

water hardness. Use the Arrow UP or

Arrow DOWN keys to select water

hardness 1–5. Press Menu to set.

Machine will beep to conﬁrm selection.

• Machine will reach operating temperature

and go into STANDBY mode.

Flushing The Machine

When the machine has reached STANDBY

mode, run the following 3 steps:

1. Press 2 Cup button to run water

through group head.

2. Run Hot Water for 30 seconds.

3. Activate Steam for 10 seconds.

TIP

You can manoeuvre your machine

about the bench using the drop down

swivel foot located under the drip tray.

OPERATING YOUR NEW APPLIANCE

START UP

Press the POWER button to switch the

machine ON. The POWER button will ﬂash

and the LCD screen will display the current

espresso boiler temperature.

When the machine has reached operating

temperature, the POWER button light will

stop ﬂashing and the MANUAL, 1 CUP and

2 CUP buttons will illuminate.

The machine is now in STANDBY mode

ready for use.

NOTE

You will not be able to select 1 CUP,

2 CUP or CLEANING CYCLE during

START UP.

AUTO OFF

The machine will turn off completely if not

used for a continuous 20 minutes period.

LCD INTERFACE

Display modes

3 modes can be displayed on the LCD

screen: Shot Temp, Shot Clock or Clock.

Press UP or DOWN arrow to change the

display mode between shot clock & clock.

Shot temp will be displayed during an

extraction.

1. Shot Temp

Displays selected extraction temperature

(default set at 93°C), but can be changed

from 86°C - 96°C. See ‘Extraction

Temperature’, page 15.

2. Shot Clock

Temporarily displays duration of last

espresso extraction in seconds.

3. Clock

Temporarily displays current time (default

set at 12.00am if time has not been set).

OPERATING YOUR NEW APPLIANCE

GENERAL OPERATION

1 CUP

Press 1 CUP once to extract a single shot

of espresso at the pre-programmed

duration (30secs). The extraction will start

using the low pressure pre-infusion.

The machine will stop after 1 CUP volume

has been extracted and will return to

STANDBY mode.

2 CUP

Press 2 CUP button once to extract

a double shot of espresso at the

pre-programmed duration (30secs).

The extraction will start using the low

pressure pre-infusion.

The machine will stop after 2 CUP volume

has been extracted and will return to

STANDBY mode.

MANUAL

The MANUAL button allows you to

control the espresso pour volume to suit

your preference.

Press MANUAL button once to start the

espresso extraction. The extraction will

start using the low pressure pre-infusion.

Press MANUAL button again to

stop extraction.

NOTE

To stop an extraction at any time,

press the 1 CUP, 2 CUP or MANUAL

button and the machine will return to

STANDBY mode.

OPERATING YOUR NEW APPLIANCE

STEAM

For instant steam, move STEAM LEVER to

OPEN position. The Steam LED will be On.

To turn STEAM off, move STEAM LEVER to

CLOSED position. The machine will return

to STANDBY mode.

CAUTION: BURN HAZARD

Pressurised steam can still be released,

even after machine has been switched off.

Children must always be supervised.

HOT WATER

For instant hot water, rotate the

HOT WATER dial to OPEN position.

The Hot Water LED will be On.

To turn HOT WATER off, rotate the

HOT WATER dial to CLOSED position.

The machine will return to STANDBY mode.

NOTE

You cannot run hot water and extract

espresso at the same time.

LCD PROGRAMMING FUNCTIONS

To program the machine, press MENU

button once. The LCD will display all

programming functions. Continue to

press MENU button to select your

desired function.

At any stage during programming, press

EXIT to return to STANDBY mode.

NOTE

The MENU button is disabled when

the machine is extracting espresso or

delivering hot water.

OPERATING YOUR NEW APPLIANCE

SHOT DURATION

1 CUP Duration Programming

Press MENU button until SHOT VOL icon

ﬂashes and 1 CUP is displayed on the LCD

screen.

Press 1 CUP button to start water ﬂow from

the group head.

Press 1 CUP again once required extraction

duration has been reached.

The machine will beep twice to indicate the

new 1 CUP duration has been set.

2 CUP Duration Programming

Press MENU button until SHOT VOL icon

ﬂashes and 2 CUP is displayed on the LCD

screen.

Press 2 CUP button to start water ﬂow from

the group head.

Press 2 CUP again once required extraction

duration has been reached.

The machine will beep twice to indicate the

new 2 CUP duration has been set.

NOTE

1 & 2 cup volumes use duration to

control espresso volume as default

setting. Access the Advanced

Menu (page 17) if you wish to use

Volumetric controls for these volumes.

SHOT VOLUME

1 CUP Volume Programming

Press MENU button until SHOT VOL

icon ﬂashes and 1 CUP is displayed on

the LCD screen.

Dose & tamp the portafilter with ground

coffee. Press 1 CUP button to start espresso

extraction. Press 1 CUP again once desired

volume of espresso has been extracted.

The machine will beep twice to indicate the

new 1 CUP volume has been set.

2 CUP Volume Programming

Press MENU button until SHOT VOL

icon ﬂashes and 2 CUP is displayed on

the LCD screen.

Dose & tamp the portaﬁlter with ground

coffee. Press 2 CUP button to start espresso

extraction. Press 2 CUP again once desired

volume of espresso has been extracted.

The machine will beep twice to indicate the

new 2 CUP volume has been set.

OPERATING YOUR NEW APPLIANCE

EXTRACTION TEMPERATURE

Press MENU button until SHOT TEMP

icon ﬂashes. The LCD will display the

current shot temperature setting.

Press UP or DOWN arrow to adjust

SHOT TEMP to the desired setting

(range 86°C – 96°C).

The new SHOT TEMP setting will

be displayed on the LCD screen.

The optimum temperature will depend

on the origin of the coffee beans, their

freshness and degree of roast.

We recommend a temperature range of

between 90°C-95°C for optimal ﬂavour.

Press EXIT button. Machine will beep once

to conﬁrm setting.

AUTO START

To use AUTO START, first ensure clock

has been set.

NOTE

Clock must first be set prior to

activating the auto start feature.

Refer to page 16.

Auto Start ON/OFF

Press MENU button until AUTO START

icon ﬂashes and the current Auto Start

setting (ON or OFF) is displayed on the

LCD screen.

Press UP or DOWN arrow to set the

AUTO START to ON or OFF.

OPERATING YOUR NEW APPLIANCE

If AUTO START is ON, the LCD will

display a Clock icon.

Press MENU button and the current

Auto Start time will be displayed on the

LCD screen.

Press UP or DOWN arrow to adjust

AUTO START to the desired time.

(default AUTO START time set at 7:00am).

Press EXIT button. Machine will beep once

to conﬁrm setting.

SET CLOCK

Press MENU button until SET CLOCK

icon ﬂashes. The current Clock Time will

be displayed on the LCD screen.

Press UP or DOWN arrow to adjust the time.

Press EXIT button. Machine will beep once

to conﬁrm setting.

CLEAN CYCLE

Press MENU button until CLEAN CYCLE

icon ﬂashes and PUSH is displayed on the

LCD screen.

To start the CLEAN CYCLE press the

illuminated MANUAL button.

The CLEAN CYCLE icon will ﬂash and

the machine will start to countdown from

370 seconds.

The machine will return to STANDBY

when the cleaning cycle has ended.

Refer to cleaning instructions on page 24.

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