Ruckus Wireless ZoneFlex 7055 User manual

Ruckus WirelessTM

Indoor Access Point

Release 100.2.0 User Guide

For the following indoor Ruckus Wireless AP models:

- ZoneFlex 7055 Dual-Band 802.11n Wired/Wireless Wi-Fi Wall Switch

- ZoneFlex 7321 2.4/5GHz 802.11n Smart Wi-Fi Access Point

- ZoneFlex 7341 Single-Band 802.11n Access Point

- ZoneFlex 7343 Single-Band 802.11n Access Point

- ZoneFlex 7352 802.11n Smart Wi-Fi Access Point

- ZoneFlex 7363 Dual-Band 802.11n Smart Wi-Fi Access Point

- ZoneFlex 7372 and 7372-E Dual-Band 802.11n Smart Wi-Fi Access Point

- ZoneFlex 7441 802.11n DAS Access Point

- ZoneFlex 7982 Dual-Band 802.11n Smart Wi-Fi Access Point

- ZoneFlex H500 Dual-Band 802.11ac Multimedia Wi-Fi Access Point Wall Switch

- ZoneFlex R300 Dual-Band 802.11n Smart Wi-Fi Access Point

- ZoneFlex R500 Dual-Band 802.11ac Smart Wi-Fi Access Point

- ZoneFlex R600 Dual-Band 802.11ac Smart Wi-Fi Access Point

- ZoneFlex R700 Dual-Band 802.11ac Smart Wi-Fi Access Point

- ZoneFlex R710 Dual-Band 802.11ac Smart Wi-Fi Access Point

Part Number 800-70892-001 Rev B

Published 25 June, 2015

www.ruckuswireless.com

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 2

No part of this documentation may be used, reproduced, transmitted, or translated, in any form or by any means,

electronic, mechanical, manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc.

(“Ruckus”), or as expressly provided by under license from Ruckus.

Destination Control Statement

Technical data contained in this publication may be subject to the export control laws of the United States of America.

Disclosure to nationals of other countries contrary to United States law is prohibited. It is the reader’s responsibility to

determine the applicable regulations and to comply with them.

Disclaimer

THIS DOCUMENTATION AND ALL INFORMATION CONTAINED HEREIN (“MATERIAL”) IS PROVIDED FOR GENERAL

INFORMATION PURPOSES ONLY. RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND, EXPRESS

OR IMPLIED, WITH REGARD TO THE MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES

OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE

MATERIAL IS ERROR-FREE, ACCURATE OR RELIABLE. RUCKUS RESERVES THE RIGHT TO MAKE CHANGES OR

UPDATES TO THE MATERIAL AT ANY TIME.

Limitation of Liability

IN NO EVENT SHALL RUCKUS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUEN-

TIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY

THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE

OF, THE MATERIAL.

Trademarks

Ruckus Wireless, Ruckus, Bark Logo, BeamFlex, ChannelFly, Ruckus Pervasive Performance, SmartCell, ZoneFlex,

Dynamic PSK, FlexMaster, MediaFlex, MetroFlex, Simply Better Wireless, SmartCast, SmartMesh, SmartSec, Speed-

Flex, ZoneDirector, ZoneSwitch, and ZonePlanner are trademarks of Ruckus Wireless, Inc. in the United States and

other countries. All other product or company names may be trademarks of their respective owners.

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 3

Contents

1 About This Guide

Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 Introducing the Ruckus Wireless AP

Overview of the Ruckus Wireless AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Unpacking the Ruckus Wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Getting to Know the AP Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

ZoneFlex 7055 Dual-Band Wired/Wireless Wall Switch . . . . . . . . . . . . . . . . . . . . . . . . 15

ZoneFlex 7321 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

ZoneFlex 7341 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

ZoneFlex 7343 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

ZoneFlex 7352 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

ZoneFlex 7363 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

ZoneFlex 7372 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

ZoneFlex 7372-E AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

ZoneFlex 7441 DAS AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

ZoneFlex 7982 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

ZoneFlex H500 AP Wall Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

ZoneFlex R300 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

ZoneFlex R500 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

ZoneFlex R600 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

ZoneFlex R700 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

ZoneFlex R710 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

3 Installing the AP

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Performing a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Preparing the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Determining the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . . . . . . 78

Step 1: Preconfiguring the AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 4

Configuring the AP for Management by an SCG, SZ or vSZ Controller . . . . . . . . . . . . . 81

Configuring the AP for Management by ZD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Configuring the AP for Standalone Operation or for Management by FM . . . . . . . . . . . 82

Step 2: Verifying AP Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Connecting the AP to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Associating a Wireless Client with the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Checking the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Checking the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . . 93

Disconnecting the AP from the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Step 3: Deploying the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

1. Choosing a Location for the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

2. Connecting the AP to a Power Source and the Network . . . . . . . . . . . . . . . . . . . . . 95

Troubleshooting the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

7055 Physical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Using the 110 Punch Down Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

7441 Physical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Distributed Antenna System Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Antenna Gain and Cable Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Mounting Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

H500 Physical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

4 Navigating the Web Interface

Before You Begin: Preconfiguring the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Configuring the AP for Management by an SCG, SZ or vSZ Controller . . . . . . . . . . . . 109

Configuring the AP for Management by ZD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Configuring the AP for Standalone Operation or for Management by FM . . . . . . . . . . 110

Navigating the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

When You Are Using a Dual-Band AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

5ConfiguringtheAP

Configuring Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Configuring Internet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

VLAN Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Configuring NTP Server and Management VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Default IP Addressing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Obtaining and Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Configuring L2TP Connection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Configuring Local Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Configuring Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 5

Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Configuring Common Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Configuring Wireless # (WLAN Number) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Configuring Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Setting Ethernet Port Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Working with Port-Based VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Working with 802.1X on Wired Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Configuring Hotspot Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Customizing Hotspot Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Creating a Hotspot Walled Garden. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Allowing Unrestricted Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

6 Managing the AP

Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Viewing Current Local Subnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Viewing Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Changing the Administrative Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Pointing the AP to FlexMaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Working with Event Logs and Syslog Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Enabling Logging and Sending Event Logs to a Syslog Server . . . . . . . . . . . . . . . . . . 173

Sending a Copy of the Log File to Ruckus Wireless Support . . . . . . . . . . . . . . . . . . . 174

Saving a Copy of the Current Log to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 174

Upgrading the Firmware Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Upgrading Manually via FTP or TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Upgrading Manually via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Upgrading Manually via Local File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Scheduling Automatic Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Rebooting the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Resetting the AP to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Appendix A: AP Support for Bluetooth Low Energy Devices

Appendix B: Configuring Link Aggregation (LACP) for AP Backhaul

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 6

Index

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 7

About This Guide

This guide describes how to install, configure and manage Release 100.2.0 Ruckus

Wireless Indoor Access Points (APs). This guide is written for those responsible for

installing and managing network equipment. Consequently, it assumes that the

reader has basic working knowledge of local area networking, wireless networking,

and wireless devices.

NOTE If release notes are available for your product and the information there

differs from the information in this guide, follow the instructions in the release notes.

Most user guides and release notes are available in Adobe Acrobat Reader Portable

Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at

https://support.ruckuswireless.com/documents

Continue with the following:

•Safety Warnings

•Related Documentation

•Documentation Feedback

•Document Conventions

By downloading this software and subsequently upgrading Ruckus Wireless APs to

base image 100.0.0 and later, please be advised that:

• The ZoneDirector periodically connects to Ruckus and Ruckus collects the

ZoneDirector serial number, software version and build number. Ruckus transmits

a file back to the ZoneDirector and this is used to display the current status of the

ZoneDirector Support Contract.

• The AP may send a query to Ruckus containing the AP’s serial number. This allows

your AP to autonomously connect with a wireless LAN controller operated by your

choice of cloud service provider. Ruckus may transmit the Fully Qualified Domain

Name (FQDN) or IP address of the controller that the AP will subsequently attempt

to join back to the AP.

• Please be advised that this information may be transferred and stored outside of

your country of residence where data protection standards may be different.

About This Guide

Safety Warnings

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 8

Safety Warnings

WARNING! Only trained and qualified personnel should be allowed to install,

replace, or service this equipment. The professional installer is responsible for the

proper installation and configuration of this AP. The AP installation must comply with

local regulatory requirements, especially with those regulating operation near military

and/or weather radar systems.

WARNING! Read the installation instructions before you connect the system to its

power source.

WARNING! This product relies on the building’s installation for short-circuit

(overcurrent) protection. Ensure that the protective device is rated not greater than

20A.

WARNING! Installation of this equipment must comply with local and national

electrical codes.

WARNING! Do not operate your wireless device near unshielded blasting caps or

in an explosive environment unless the device has been modified to be especially

qualified for such use.

WARNING! In order to comply with FCC radio frequency (RF) exposure limits,

antennas should be located at a minimum of 7.9 inches (20 cm) or more from the

body of all persons.

WARNING! Ruckus Wireless strongly recommends that you wear eye protection

before mounting the AP.

CAUTION! The fasteners used to mount an AP on a ceiling must be capable of

maintaining a minimum pullout force of 20 lbs (9 kg) and must use all four indented

holes on the mounting bracket.

CAUTION! This product and all interconnected equipment must be installed

indoors within the same building, including the associated LAN connections as

defined by Environment A of the IEEE 802.af Standard.

About This Guide

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