Ruckus Wireless ZoneFlex 2741 User manual

Ruckus Wireless®

ZoneFlex®2741 802.11g

Outdoor Access Point

Getting Started Guide

www.ruckuswireless.com

1About This Getting Started Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Using ZoneDirector or FlexMaster to Manage the Access Point . . . . . . . . . . . . . . . . . . 1

2Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Mounting Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Bottom Cover and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Get to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

LED Colors and What They Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . . . . . . . 9

Become Familiar with the Installation Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4Configuring the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring for Standalone Operation or for Management by FlexMaster . . . . . . . . 14

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 1: Prepare the Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 2: Connect the Access Point to the Administrative Computer . . . . . . . . . . . . . 16

Step 3: Log Into the Access Point’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Step 4: Configure the Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Step 5: Disconnect the Access Point from the Administrative Computer . . . . . . . . . 23

Step 6: Restore the Administrative Computer’s Network Settings . . . . . . . . . . . . . . 23

5Attaching the Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents

Step 1: Attach the Static Bracket to the Mounting Surface . . . . . . . . . . . . . . . . . . . . . 26

Attaching the Bracket to a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Attaching the Bracket to a Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Step 2: Attach the Dynamic Bracket to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 31

Mounting on a Flat Surface or Vertical Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Mounting on a Horizontal Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

7Verifying the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . . . . . 41

8Joining the Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Mounting on a Flat Surface or Vertical Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Mounting on a Horizontal Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

9(Optional) Mounting and Connecting the External Antenna . . . . . . . . . . . . . . . . . . . . . . 46

10 What to Do Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Change the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configure the Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Read Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

11 Professional Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Personal Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Installation Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

External Entenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

1About This Getting Started Guide

This Getting Started Guide provides information on how to set up the Ruckus Wireless

ZoneFlex 2741 802.11g Outdoor Access Point on your network. Topics covered in this

guide include installation, basic configuration, and device mounting.

This guide is intended for use by those responsible for installing and setting up network

equipment. Consequently, it assumes a basic working knowledge of local area networking,

wireless networking, and wireless devices.

Related Documentation

In addition to this guide, each Ruckus Wireless ZoneFlex 2741 802.11g Outdoor Access

Point documentation set includes the following:

■User Guide: Provides detailed information on how to configure the Access Point. The

User Guide is available for download on the Ruckus Wireless Support Web site at:

http://support.ruckuswireless.com/documents

■Release Notes: Provides late-breaking information about the current software release,

including new features, enhancements, and known issues. If the information in the

Release Notes differs from the information in this guide, follow the instructions in the

Release Notes.

■Online Help: Accessible from the ZoneFlex Web interface, the Online Help provides

information that helps you configure the Access Point using the Web interface.

Using ZoneDirector or FlexMaster to Manage the

Access Point

If you are planning to use either Ruckus Wireless FlexMaster or Ruckus Wireless ZoneDi-

rector to manage the Access Point, this guide describes the required steps that will enable

the Access Point to report to and communicate with FlexMaster or ZoneDirector success-

fully.

■To set up the Access Point for management by FlexMaster, refer to “(Optional) Set the

FlexMaster Server Address” on page 22.

■To set up the Access Point for management by ZoneDirector, refer to “Configuring for

Management by ZoneDirector” on page 12

Unpacking the ZoneFlex Access Point

Package Contents

2Unpacking the ZoneFlex Access Point

1. Open the Access Point package, and then carefully remove the contents.

2. Return all packing materials to the shipping box, and put the box away in a dry location.

3. Verify that all items listed in Package Contents below are included in the package.

Check each item for damage. If any item is damaged or missing, notify your authorized

Ruckus Wireless sales representative.

Package Contents

A complete Access Point package contains all of the items listed below:

■ZoneFlex 2741 Outdoor Access Point

■Box containing the PoE injector (not included in some SKUs)

■Box containing the power adapter (not included in some SKUs)

■Two-prong plug adapter (for three-prong wall outlet)

■Mounting kit (see “Mounting Kit Contents” for details)

■Bag containing bottom Access Point cover and related accessories (see “Bottom Cover

and Accessories” for details)

■Service Level Agreement / Limited Warranty Statement

■Regulatory Statement

■This Getting Started Guide

WARNING: The Ruckus Wireless PoE injector and power adapter (if supplied with your

Access Point) is for indoor use only. Never mount the PoE injector and power adapter

outdoor with the Access Point.

Mounting Kit Contents

■Dynamic bracket

■Static bracket

■Metal plates (2 pieces)

■Steel clamp

■Wall anchors (2 pieces)

■Hex bolts (4 pieces)

■Machine screws (8 pieces)

■Split lock washers (4 pieces)

■Fender washers (4 pieces)

Before You Begin

Prepare the Required Hardware and Tools

Bottom Cover and Accessories

■Bottom cover of the Access Point

■DC terminal block

■Black solid rubber stoppers (2 pieces)

■Black rubber O-ring

■Green rubber O-ring

■White P-clip cable clamp (2 pieces)

■Machine screws (2 pieces)

■Machine screws with washers (3 pieces)

3Before You Begin

Before installing and setting up the Access Point, Ruckus Wireless recommends that you

first complete the following pre-installation tasks.

Prepare the Required Hardware and Tools

You must supply the following tools and equipment:

■A notebook computer running on Windows XP/2000 and installed with one wireless

802.11b/g network card and one Ethernet card

■6mm flathead screwdriver

■6mm Phillips screwdriver

■10mm ratchet wrench

■3mm Phillips screwdriver (if you will be using DC power)

■Electric drill with 8mm drill bit (if mounting on a flat surface)

NOTE: At the beginning of each procedure, this guide lists the specific tools, accessories,

and equipment that you will need to complete the procedure.

Before You Begin

Get to Know the Access Point Features

Figure 1 and Figure 2 identify the Access Point features that are relevant to the installation

and mounting instructions that this guide provides. Before you begin the installation

process, Ruckus Wireless recommends that you become familiar with these features.

Figure 1. Access Point LEDs and bottom connectors

Table 1. LEDs and bottom panel connectors

No Label Description

1 LEDs See “LED Colors and What They Mean” below for more

information.

2 RJ45 LAN port that supports Power over Ethernet (PoE) and 10/

100Mbps network connections

Before You Begin

Get to Know the Access Point Features

LED Colors and What They Mean

Refer to Table 2 below for all possible LED states and what they indicate.

3 Reset Using a pointed object (for example, a pen), press this

button to restart the Access Point or to restore it to factory

default settings:

• To restart the Access Point, press the Reset button once.

• To restore the Access Point to factory default, press the

Reset button for six (6) seconds.

WARNING: Restoring the Access Point to factory default

settings removes all configuration changes that you have

made. These include the IP address, password, access

control list, and wireless settings. Returning the

configuration of these features to their factory default

settings may result in network connectivity issues.

4 12V DC In addition to PoE, you can also use direct current or DC

(from a battery, for example) to supply power to the Access

Point.

Table 2. LED states and behaviors

LED Meaning

OPT Not used in this model

DIR • Off: The Access Point is not being managed by

ZoneDirector (standalone mode).

•Green: The Access Point is being managed by

ZoneDirector.

•Flashing green: The Access Point is being managed

by ZoneDirector, but is currently unable to

communicate with ZoneDirector.

Table 1. LEDs and bottom panel connectors

No Label Description

Before You Begin

Get to Know the Access Point Features

AIR • Green: The Access Point is functioning as a mesh

AP (MAP) and the wireless signal to its uplink MAP

is good (> 24dbm).

•Fast flashing green (two flashes every second): The

Access Point is functioning as a mesh AP (MAP) and

the wireless signal to its uplink MAP is poor (<

24dbm).

•Slow flashing green (one flash every two seconds):

Mesh networking is enabled, but the Access Point

cannot find a mesh uplink.

•Off: The Access Point is operating in standalone

mode or, if mesh networking is enabled, the Access

Point is functioning as a root AP (RAP).

WLAN • Green: The wireless LAN (WLAN) service is up and

at least one wireless client is associated with it. If

mesh networking is enabled, there are no downlink

MAPs connected to this Access Point.

•Fast flashing green (two flashes every second): The

WLAN service is up and at least one wireless client

is associated with it. Mesh networking is enabled

and at least one downlink MAP is connected to this

Access Point.

•Slow flashing green (one flash every two seconds):

The WLAN service is up, but no wireless clients are

currently associated with it. Mesh networking is

enabled and at least one downlink MAP is

connected to this Access Point.

•Off: Either the WLAN is down, or it is up but no

wireless clients are currently associated with it. If

mesh networking is enabled, there are no downlink

MAPs connected to this Access Point.

LAN • Green: The LAN port is connected to a 10/100Mbps

device.

•Flashing green: Traffic is passing through the LAN

port.

•Off: The LAN port is not connected to any network

device.

Table 2. LED states and behaviors

LED Meaning

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