Royal Alpha 710ML User manual
Contents
1 Welcome
Before Starting .................................................................................................................1
Using the Menu............................................................................................................. 1
Using Keys....................................................................................................................... 1
What’s in the Box?........................................................................................................... 2
Important Phone Numbers.......................................................................................... 2
2 Getting Started
Getting Started.................................................................................................................3
Setting the Language ................................................................................................. 5
Installing the Memory Backup Batteries .............................................................. 5
Installing the Paper Roll ............................................................................................. 6
Setting the Date And Time ....................................................................................... 7
Programming the Sales Tax...................................................................................... 7
PC-Based Software.......................................................................................................... 8
3 Getting To Know the Cash Register
About the Displays........................................................................................................10
Lifting and Lowering the Customer Display.....................................................11
Adjusting the Clerk Display ....................................................................................11
About the Menus on the Clerk Display..................................................................11
Using the Keyboard......................................................................................................13
Contents
ii Alpha 710ML User’s Guide
Turning the Register Off and On..............................................................................16
Using the Cash Drawer ................................................................................................16
Using the Accessory Drawer......................................................................................18
4 Setting Up Your Cash Register - the Basics
Using the Displays.........................................................................................................19
The Clerk Screen..........................................................................................................20
Navigating the Clerk Screen ...................................................................................20
Adjusting the Contrast on the Clerk Screen......................................................21
Using Power Saving Mode ......................................................................................21
Setting Alphanumeric Descriptions........................................................................22
Using Double Wide Characters..............................................................................24
Setting Header Messages and Footer Messages................................................24
Printing Options on Receipts ....................................................................................27
Setting Clerk Numbers and Names.........................................................................27
Using the Clerk System................................................................................................29
Setting X and Manager Passcodes ..........................................................................30
Setting the Machine Number....................................................................................31
Programming Department Keys..............................................................................32
Setting Department Number Keys.......................................................................33
Programming Department Names ......................................................................33
Programming Department Preset Price.............................................................35
Programming Tax Status..........................................................................................35
Setting Department Type........................................................................................36
Setting Standard, Gallonage or Negative Mode..............................................36
Setting High Amount Lock-out (HALO)..............................................................36
Setting Age Limits ......................................................................................................36
Scrolling Messages........................................................................................................37
Types of Scrolling Messages ...................................................................................38
Default Scrolling Messages .....................................................................................38
Programming Scrolling Messages........................................................................39
Setting the Scroll Speed...........................................................................................39
Programming the Credit Keys...................................................................................40
Programming PLU Descriptions...............................................................................42
Programming PLUs without a Barcode Reader ...............................................42
Alpha 710ML User’s Guide iii
Contents
Programming PLUs with the Optional Barcode Reader...............................43
Printing the Program Confirmation Report.........................................................44
Before Going to Register Mode................................................................................44
Error Codes ......................................................................................................................45
Clearing an Error .........................................................................................................47
5 Setting Up Your Cash Register Parameters
Print Options...................................................................................................................48
1. Header........................................................................................................................49
2. Footer.........................................................................................................................49
3. Date.............................................................................................................................49
4. Time ............................................................................................................................49
5. Clerk............................................................................................................................49
6. Each Tax Rate...........................................................................................................49
7. Tax Total ....................................................................................................................49
8. Blank Line..................................................................................................................49
9. Multiple Receipts ...................................................................................................50
10. Receipt - Real time or End of Sale..................................................................50
11. Tax.............................................................................................................................50
12. Sub-Total ................................................................................................................50
13. Receipt - Name Only vs. PLU & Name...........................................................50
14. Machine #...............................................................................................................51
15. Consecutive #........................................................................................................51
To Default......................................................................................................................51
System Options..............................................................................................................51
1. Key Lay-out...............................................................................................................52
2. Zero Price..................................................................................................................52
3. Electronic Journal ..................................................................................................52
4. Amount Tend. .........................................................................................................52
5. % In Dept...................................................................................................................53
6. Scroll Speed .............................................................................................................53
7. CONS #.......................................................................................................................53
8. ZCT Reset ..................................................................................................................53
9. GT Reset.....................................................................................................................53
10. Rounding................................................................................................................53
Contents
iv Alpha 710ML User’s Guide
11. Decimal....................................................................................................................54
To Default ......................................................................................................................54
Others Set Up ..................................................................................................................55
[+%] Rate........................................................................................................................55
[-%] Rate.........................................................................................................................56
[-] HALO..........................................................................................................................56
Credit-1 Name..............................................................................................................56
Credit-2 Name..............................................................................................................56
FC Set Up........................................................................................................................56
AGE-1 Set Up ................................................................................................................57
AGE-2 Set Up ................................................................................................................57
Currency Symbol.........................................................................................................57
Z-Report #......................................................................................................................57
Zero Skip ........................................................................................................................58
Z-Report .........................................................................................................................58
Compressed..................................................................................................................58
Machine Number........................................................................................................58
Daily Z Counter............................................................................................................58
Periodic Z Counter......................................................................................................58
Grand Total Amount..................................................................................................59
Config Options ...............................................................................................................59
Language.......................................................................................................................59
Date .................................................................................................................................59
Date Format..................................................................................................................60
Time.................................................................................................................................60
Time Format .................................................................................................................60
Contrast..........................................................................................................................60
Power Saving................................................................................................................60
Tax System ....................................................................................................................60
Options Dump ................................................................................................................61
6 Ringing up Sales and Using Training Mode
Ringing up Sales.............................................................................................................62
Ringing up Sales without a PLU Number...........................................................63
Ringing up Sales with a PLU Number..................................................................64
Alpha 710ML User’s Guide v
Contents
Ringing up Sales with the Optional Barcode Reader ....................................64
Verifying the PLU Information for an Item...........................................................65
Printing Receipts............................................................................................................66
Receipt on Demand...................................................................................................66
Using Training Mode....................................................................................................67
Setting the Training Passcode...............................................................................67
Entering and Exiting Training Mode....................................................................68
7 Programming Complex Tax Rates
Selecting the Tax System............................................................................................70
Programming Straight Add-on Tax in the United States................................71
Programming Table Tax in the United States.....................................................72
Calculating Your Tax..................................................................................................73
Example Tax Chart .....................................................................................................75
The Worksheet.............................................................................................................76
Using Canadian Tax Rates ..........................................................................................76
Using VAT Tax Rates .....................................................................................................78
Printing a Confirmation Report................................................................................78
8 Running Reports
Running the Options Dump Report .......................................................................79
Running the Department Confirmation Report.................................................80
Running the PLU Confirmation Report .................................................................81
Running Management Reports................................................................................82
About X Reports..........................................................................................................82
About Z Reports..........................................................................................................82
About Management Reports .................................................................................83
Running Reports............................................................................................................83
Financial Report Example........................................................................................84
Additional Information in Electronic Journal (EJ) Reports...........................85
9 Maintenance and Options
Installing a New Paper Roll ........................................................................................89
Using the Battery System ...........................................................................................90
About the Serial Port....................................................................................................91
Connecting the Cash Register to a PC ...................................................................92
Contents
vi Alpha 710ML User’s Guide
10 Troubleshooting
Paper End or Printer Errors.........................................................................................93
No Receipt Printing.......................................................................................................94
No Printing on the Receipt.........................................................................................94
The Cash Register Turns Itself Off ............................................................................94
Electronic Journal Memory Errors............................................................................94
The Cash Register Does Not Work at All................................................................95
The Cash Register Does Not Work at All................................................................96
Opening the Drawer When There is no Power ...................................................96
Half System Clear...........................................................................................................96
Partial Reset .....................................................................................................................97
Full System Clear............................................................................................................97
If Nothing Helps .............................................................................................................97
11 Examples
Transaction Codes......................................................................................................100
Sample Receipt......................................................................................................... 101
Adding Tax to a Non-Taxable Department ....................................................... 101
Cash Sale With Tendering Change.......................................................................102
Cash Sale Without Tendering Change................................................................102
Charge Sale ................................................................................................................... 102
Charge Return.............................................................................................................. 103
Check Sale .....................................................................................................................103
Coupon Discount Sale ..............................................................................................103
Credit Sale .....................................................................................................................103
Credit Return ................................................................................................................104
Dept Shift Key .............................................................................................................. 104
Exempting Tax On An Item .....................................................................................105
Exempting Tax on the Entire Sale.........................................................................105
Gallonage Sales Transaction...................................................................................106
Minus Percentage Discount Sale .......................................................................... 106
Multiplication of a Department Unit Price ........................................................107
Multiplication Sale and Overriding a Preset Department Price................. 107
Multiplying By A Fraction ........................................................................................108
No-Sale Function (Opening the Cash Drawer)................................................. 108
Alpha 710ML User’s Guide vii
Contents
Temporarily Overriding a PLU Price .................................................................... 108
Paid-Out Sale ............................................................................................................... 109
PLU Sale ......................................................................................................................... 109
Plus Percentage Sale ................................................................................................. 109
Received-On-Account Sale ..................................................................................... 110
Registering A Department Unit Price.................................................................. 110
Registering A Reference Number......................................................................... 111
Return Sale.................................................................................................................... 111
Split Tendering Sale................................................................................................... 112
Use the Error-Correct /Void Key ............................................................................ 112
Voiding A Coupon Sale ............................................................................................ 112
Voiding a Department Preset Price ..................................................................... 113
Voiding a Department Preset with a Minus Percentage Discount........... 113
Voiding A Minus Percentage Discount Sale ..................................................... 114
Voiding a Multiplication of a Department Preset Price................................ 114
Voiding A Department Multiplication Sale....................................................... 115
Voiding a PLU Sale ..................................................................................................... 115
Voiding a PLU Multiplication Sale ........................................................................ 115
Voiding a PLU Sale with a Minus Percentage Discount................................ 116
Voiding a PLU Sale with a Plus Percentage Rate............................................. 116
Voiding a Plus Percentage Sale............................................................................. 117
Voiding an Entire Sale before Finishing the Sale ............................................ 117
Voiding A Sale.............................................................................................................. 117
A Product Information
Specifications and Safety......................................................................................... 118
Safety and Legal Notices ......................................................................................... 119
Software Licensing Agreement............................................................................. 120
Manufacturer’s Limited Warranty......................................................................... 121
Ordering Supplies and Accessories ..........................................123
Index ...........................................................................................124
Alpha 710ML User’s Guide
Welcome
Congratulations on purchasing your new Royal cash register! This register
is designed to be easy to use, helping you to focus on running your
business.
Before Starting
Before you start using this manual to set up and customize your cash
register, you should know the following.
Using the Menu
This cash register has a menu system that prompts you through many tasks
you perform. To help you quickly navigate through the menu system, we
use the following:
ProgrammingMore OptionsPrint Options
Using Keys
When you need to press a key, you see a picture of the key you need to
press and the name of the key is in another font. For example:
1If you are ringing up a check, press the Check key.
If you need to type something in the round Number keys area, what you
need to type is shown in a special font. For example:
2Using the round Number keys, press 444444 and then press the
Amount Tend Total <Enter> key.
CHAPTER 1
Alpha 710ML User’s Guide 2
What’s in the Box?
What’s in the Box?
Look for and unwrap the following:
• Cash Register
• 1 starter roll of standard thermal paper, Royal Reorder Number 013127
(2¼ inch or 57.5 mm wide).
• Journal Spindle, installed in the printer compartment
• RegisterLinkTM software and 6 foot serial cable
• 1 set of keys, consisting of 2 Cash Drawer keys (515).
• This user’s guide
Important Phone Numbers
If you need help or want to order additional supplies, use the following
contact information.
To order items, see Ordering Supplies and Accessories on page 123.
Customer Service: 1-800-272-6229 (USA)
1-888-266-9380 (Canada)
01-800-849-4826 (Mexico)
Ordering Supplies: 1-888-261-4555
Website: www.royal.com
Alpha 710ML User’s Guide
Getting Started
Setting up your cash register consists of the following steps:
1Unpacking the cash register
2Plugging the cash register into a power source
3Turning on the cash register by pressing the Main menu (on) key.
4Setting the Language
5Installing the Memory Backup Batteries
6Installing the Paper Roll
7Setting the Date And Time
8Programming the Sales Tax
Do all the steps and follow the detailed instructions shown on the cash
register display to make sure your cash register is set up correctly.
When you are done with this chapter, see the chapter called Getting To
Know the Cash Register, starting on page 10 and the chapter called Setting
Up Your Cash Register - the Basics, starting on page 19 for more
information about your cash register.
Getting Started
Because the Alpha 710ML has a 5-line LCD screen, you are prompted
through setup after you plug in the cash register. This chapter helps you
understand what the setup options are as you are walked through the setup.
CHAPTER 2
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