Rocstor HAWKER HX User manual

store your future

Secure – Encrypted Mobile Drive

User Manual

TABLE OF CONTENTS

IMPORTANT NOTICES 4

•Safety Notices ________________________________________________________ 4

•General Notices

•Capacity Disclaimer ___________________________________________________ 4

•Care and Handling 4

GENERAL 6

•Introduction ____ ________________________________________________ 6

•Box Contents 7

•Minimum System Requirements _____________________________________ 8

•Connectors and Hawker rear view 6

MUST BE READ FIRST _________________________________________________ 9

QUICK INSTALLATION 11

•How to Connect the Interface Cables - Connecting the Drive ___________________ 11

•Cable Types: FireWire 800, FireWire 400, USB and SATA 13

INSTALLING YOUR DRIVE 15

•Hawker as a bootable device ____________________________________________ 15

•Disconnecting Your Drive 15

oPC _______________________________________________________________ 15

oMac 16

•Reformatting Your Drive ________________________________________________ 16

oReformatting via PC (Window based computers) 16

oReformatting via Mac _______________________________________________ 16

•Important Note 16

•How to Daisy-Chain through FireWire ports to your Hawker Drive at one time _____ 17

PARTITIONING AND FORMATTING THE HAWKER DRIVE ON A MAC OS 17

•Warning _____________________________________________________________ 17

•Important Notes 17

•Instructions for Partitioning and Formatting from FAT 32 to HFS+ _______________ 18

PARTITIONING & FORMATTING the HAWKER Drive on WINDOWS 2000, XP, VISTA, 7 27

•Warning _____________________________________________________________ 27

•Important Notes 27

•Different ways to get to the Control Panel __________________________________ 28

•Instructions upon reaching the Control Panel 30

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•Instructions for Partitioning and Formatting from FAT 32 to NTFS _______________ 31

TROUBLESHOOTING 37

•Troubleshooting for Macintosh computers _________________________________ 37

•Troubleshooting for PC Windows based computers 39

KNOWLEDGE BASE 41

•Hawker HX Unique Features _____________________________________________ 41

•Specifications

•Encryption Technology (Q&A) ____________________________________________42

•Introduction to Interfaces (ports) and Cables 46

oUSB (Universal Serial Bus) ____________________________________________ 46

oSATA (Serial Advanced Technology Attachment) 48

oComparison Chart __________________________________________________ 49

•Introduction to Formatting 50

oFile Allocation Table (FAT) and FAT 32 __________________________________ 50

oHFS Plus or HFS+ 41

LIMITED WARRANTY 52

TECHNICAL SUPPORT 56

ACKNOWLEDGEMENTS 56

•Trademarks __________________________________________________________ 56

•Copyrights 56

CONTACT INFORMATION 57

•Corporate Headquarters ________________________________________________ 57

•Technical Support / Return Authorization “RMA” 57

•Sales Info ____________________________________________________________ 57

ROCSTOR |ROCSECURE | HAWKER HX user manual Page | 3

IMPORTANT NOTICES

Safety Notices

•The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive.

•Read all Manuals and instructions carefully before using the device.

•Do not spill any liquid or insert any object into the device.

•Use the device within the specifications indicated, including but not limited to: power

requirements, temperature, humidity, sunlight and magnetism from other devices such as

computers and televisions.

•Please visit the Rocstor website, www.rocstor.com for further information concerning

specifications and use of the device.

General Notices

•Consistently make multiple backup copies of your data for your protection. Hard disk drives

are subject to failure at any time.

•Rocstorage, Inc. shall not be held liable for loss of data or the restoration or recovery of

data on the device. Please view complete Limited Warranty Information in this manual or

on the Rocstor website (www.rocstor.com) for further details.

Capacity Disclaimer

Actual accessible hard drive capacity will indicate up to 10% lower than stated under different

Operating Systems and formatting.

The storage volume is measured in total bytes before formatting. References to round

numbers of gigabytes or terabytes are an approximation only. For example, a disk drive labeled

as having 500GB (gigabytes) has space for approximately 500,000,000,000 bytes before

formatting. After formatting, the drive capacity is reduced by about 5% to 10% depending on

the operating system and formatting used.

Care and Handling

The following instructions concern the proper care and handling of Hawker HX Drives. Please

take a moment to review these instructions.

•As with any storage solution, it is recommended that all data be backed up regularly.

•Ensure that you follow the proper removal procedure to disconnect the Hawker drive.

•Do not move or disconnect this device from your computer while it is reading or writing

data. This may cause damage to the Hawker drive.

•Do not place this device near a heat source or expose it to direct flame.

•Do not place the device near any equipment generating strong electromagnetic fields.

Exposure to strong electromagnetic fields may cause the device to malfunction or data to

be corrupted.

•Do not drop or cause shock to your Hawker drive.

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•Do not spill any liquid or insert any object into the device.

•Do not attempt to disassemble and service the Hawker drive during the warranty period.

•Please read the Safety Notices and Limited Warranty information in this Manual and on

the Rocstor website (www.rocstor.com) for further details.

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GENERAL

Introduction

HAWKER HX - Secure – Encrypted Mobile Drive

USB 3.0 (2.0) and eSATA interfaces

Hawker HX has the world’s most technologically advanced

real-time hardware encrypted external drive in the market

today.

Designed and engineered in the United States to satisfy the

requirements of demanding security concerned

professionals; the Hawker can support a solid-state drive

“SSD” or a fast SATA high-capacity 2.5″hard drive. Hawker

can be easily moved from one computer to another using

the provided carrying case. Hawker is compatible with both

Windows and Macintosh environments without any software installations.

The Hawker external hard drives deliver extraordinary performance, rapid file transfer speeds

(up to 3,000 Mbits/s), and proven reliability for both Mac and PC users. And because it provides

up to 1TB in single hard drive, one of the first of its kind, this device is one of the most, if not

the most, versatile portable external drives in the world.

The Hawker LX is made with aircraft-grade aluminum, making this enclosure both ruggedized

and durable. An exclusive shock-absorbing mechanism (patent pending) is built into the

enclosure. Its function is to keep the hard drive suspended within the casing while dissipating

the heat produced by the hard drive. The Hawker is designed this way to allow peak

performance while operating at an optimal temperature.

The bus-power feature offers the user added convenience by eliminating the need to carry

nonstandard and sometimes hefty adaptors and cables that are normally required to power

typical hard drives.

Choose Rocstor drives and store your future.

ROCSTOR |ROCSECURE | HAWKER HX user manual Page | 6

Box Contents

•External hard disk drive

•USB 3.0 cable

•eSATA cable

•Installation user Guide

•Carrying case

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Minimum System Requirements

Mac Users: Window Users:

Connectors

•eSATA port

•USB 3.0 port

•Key-token port

Hardware: eSATA or USB 3.0 (or 2.0)

port(s.)

Operating Systems: Microsoft Windows

Me, XP, Vista, Widows 7- 8 …

Recommended memory: 512 MB RAM

Hardware: eSATA or USB 3.0 (or 2.0)

port(s.)

Mac: PowerPC or Intel processor running

Mac OS 10.5 and later …

Recommended memory: 512 MB RAM

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MUST BE READ FIRST

Hawker HX uses the most advanced encryption chip. It encrypts and decrypts all the data that is being

read and written simultaneously in real-time. It uses a digital key token to authenticate and authorize to

access data in the device.

This device contains three (3) digital key tokens that bear the mini USB form factor; the three (3) digital

keys provided with each device are unique and have the same key codes.

•Each Hawker works only with the similar digital key tokens that it has been formatted with.

•You must keep at least one of the digital key tokens in a safe place.

•If you lose all of your digital key tokens, you lose your data.

•Rocstor does not keep a note of any key codes nor will be able to copy any digital Keys.

oIn the future, you may order your device with as many keys with similar key codes as you prefer

(extra digital keys bear additional costs). Rocstor is not able to reproduce or copy digital keys

once it leaves the factory.

•Any set of digital keys can be formatted with as many Hawker Products as you prefer. That means if

you have two (2) or more (or even twenty [20]) Hawker Devices you can format all of them with one

set of digital keys. Digital key(s) with the same key code in this scenario are one set of keys that

would authenticate all of the Hawker devices.

•The key token works with the hard drive. If at any time if your device ports becomes defective but

your hard drive is in working condition (not damaged), the hard drive can be instead into another

similar enclosure and it will operate with your digital key that it had been formatted with originally.

If you lose one or even two digital keys, you may conduct the following tasks:

•Purchase another set of digital keys from Rocstor.

•You may purchase as many digital key tokens with the same key codes as you prefer

(recommendation: not to exceed 11 pieces of digital keys with the same key codes).

•Once you have the new set of digital key tokens in your possession, you may proceed with the

following tasks:

oUsing one of the original keys (may be the last key in your possession) that authenticates your

drive, back up your data into another external hard drive or into a specific file made in your

computer hard drive designated for these data transfer.

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oOnce completed, please check and be certain that the data you need is fully transferred; these

data if not encrypted are vulnerable at this time.

oYou are now ready to reformat the drive with the new set of digital keys that you received.

NOTE: By reformatting the Hawker device now, you will lose all the data that you have

stored in it. However, you had just transferred the data contained into a new temporary

device.

•Insert the new set of digital key tokens you received into the Hawker external drive and

proceed with formatting. Once the key is inserted, the device operation is similar to any

standard external hard drive; therefore, the formatting either for PC under Windows or

Mac is the same. (If you seek help in formatting, please proceed with the formatting

chapter in this manual; you may start with the Table of Contents on page two (2) of this

manual. If you require live assistance, you may call Rocstor tech support toll-free at 888-

877-7716, Ext 8883, or email support@Rocstor.com.)

Once the drive is formatted with a new digital key, which you received/purchased, it will authenticate

the Hawker device with that key (set of new keys) only. You may dispose of your previous leftover

original digital keys.

You are now ready to transfer (“move”) back the data you had transferred to your computer or from

another external hard drive to the newly formatted Hawker LX. And be sure to remove/delete the

unsecure data that was left in your computer or the external hard drive if you desire.

ROCSTOR |ROCSECURE | HAWKER HX user manual Page | 10

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