Ringmaster RM5000EX User manual

RM5000EX

OPERATIONS MANUAL

CRISIS ALERT

Ring-Master

RM5000EX Operations Manual

Table of Contents

INTRODUCTION.........................................................................................................................5

FEATURES.................................................................................................................................6

STANDARD FEATURES........................................................................................................6

SYSTEM FEATURES.............................................................................................................6

INDI IDUAL FEATURES.......................................................................................................6

NUMBER PLAN......................................................................................................................7

FEATURE DESCRIPTION..........................................................................................................8

HANDSET / LOUDSPEAKING...............................................................................................8

COFIDENTIAL /SOFTSPEAKING..........................................................................................8

SIMPLEX.................................................................................................................................8

MICROPHONE CUTOFF.......................................................................................................8

DIRECT DIALING...................................................................................................................8

DIRECT ACCESS...................................................................................................................8

ALARM....................................................................................................................................9

LINE SUPER ISION..............................................................................................................9

TWO BUTTON DC SHIFT SUB-STATION.............................................................................9

REMOTE CONTROL..............................................................................................................9

CAMP ON BUSY EXTENSION..............................................................................................9

PRI ACY................................................................................................................................9

PRIORITY.............................................................................................................................10

PERSONAL QUEUE.............................................................................................................10

TRANSFER...........................................................................................................................10

ALL CALL..............................................................................................................................11

GROUP CALL.......................................................................................................................11

GROUP PRI ILEGES........................................................................................................11

PROGRAM DISTRIBUTION.................................................................................................11

TWO WAY RADIO................................................................................................................12

TELEPHONE NETWORK.....................................................................................................12

REMOTE SUBSTATION......................................................................................................13

CONFIGURATION....................................................................................................................14

SYNTAX................................................................................................................................14

HELP.....................................................................................................................................15

LINE EQUIPMENT................................................................................................................17

CALL NUMBER....................................................................................................................17

CALLER ID.......................................................................................................................19

DE ICE TYPE..................................................................................................................19

PRI ELEGE TYPE...........................................................................................................20

DIRECT ACCESS............................................................................................................22

DIRECT DIAL...................................................................................................................22

SUBSCRIBER TIMERS....................................................................................................23

TRANSFER......................................................................................................................25

ANNUNCIATOR DISPLAY...............................................................................................26

E ENT LOG PRINTER....................................................................................................26

CAMERA SWITCHER......................................................................................................27

BATTERY CHARGE MONITOR...........................................................................................28

ALL CALL....................................................................................................................29

GROUP CALL..............................................................................................................29

GROUP CONFERENCE.............................................................................................32

HANDSETS.............................................................................................................32

FIREALARM............................................................................................................33

TELEPHONE LINE INERFACE..................................................................................34

INSTALLATION...............................................................................................................36

POWER HOOKUP......................................................................................................36

PROGRAM DISTRIBUTION........................................................................................36

CRISIS ALERT NETWORK.........................................................................................36

SWITCH PROGRAMMING.........................................................................................37

RESET BATTERY RAM..............................................................................................37

TWO STAGE EX500........................................................................................................42

September 2018 Operations Manual RM5000EX

INTRODUCTION

The EX500 exchange processor is a Crisis Alert Central Exchange. One EX500 with one, two or

three LC500 subscriber cards are mounted in the irst RK500 card rack or a capacity o 24 intercom

stations. By adding a RK501 card rack and additional LC500 subscriber cards the capacity can be

increased rom 24 to 56 intercom stations.

The EX500 board includes a two wire data network (RS485) or connection o external annunciators

(DAD104 or DS16), log-printer inter ace (DNA100), PC inter ace (DNA100) video switcher inter ace

(DNA200). This data network has capacity o eight devices. All devices are connected in parallel on

the data pair (star or loop). Each device must be given a di erent network address (dip switch

programming). The EX500 sets its address on SW2, the annunciator has the switches (S1) located on

the back, the DNA100 has the switches (SW2) located on the ront panel. A typical system may use

address:

08 or the EX500

09 or the irst annunciator

0A or the second annunciator

0D or the DNA200

0E or the DNA100 with a log-printer

0F or the DNA100 at the PC

(see the Network manual or setting network address).

The number o call digits are set by SW3 on the EX500 card and the Battery RAM must be reset a ter

changing number o call digits. All other programming is done rom the PC connected to the DNA100.

The PC can run Terminal or Windows 98, Hyperterminal or Windows XP, Realterm or Windows

7/8 or any other terminal emulation so tware with VT100.

When the PC is irst connected to the DNA100 the Status Display screen will be displayed. Press CTR

X on the PC to go to the main menu and select 6 - COMMUNICATIONS LINK.

You will now be asked or a network address. Enter 08 to program the EX500 or 0D to program the

DNA200. The network will now set up a transparent link to the device that you want to program. See

the appropriate device manual or programming details. Use the SNA command to associate an

intercom station with a annunciator, printer or video monitor. Programming commands may be put in a

text ile in the PC and then uploaded to do the programming ( > is the pace character).

The ollowing manuals are available:

EX500, Crisis Alert Inter ace or RM5000 (This manual)

DNA100, Digital Network Inter ace

DAD104, Digital Annunciator Display

DS16, Digital Annunciator Display

NETWORK, Speci ication or the two wire Network

Page5

Ring-Master

RM5000EX Operations Manual September 2018

FEATURES

STANDARD FEATURES

3 Links

Hands ree Loudspeaking

Con idential So tspeaking

T-Button or manual control o speech direction

Microphone mute

Date transmission or remote control

Privacy

Camp on busy extension

Crisis Alert Network Inter ace

SYSTEM FEATURES

2 ,3 or 4 Digit call numbers

Program distribution (98)

15 Paging Groups

Meet me (8-90)

Group Con erence

Battery Charger Alarm

Event log printer inter ace (DNA100 required)

Video switcher inter ace (DNA200 required)

Computer Inter ace (DNA300 required)

Pocket Page Inter ace (DNA400 required)

INDI IDUAL FEATURES

Direct access

10 Direct dial

Simplex always

Assignable call numbers

12 Alphanumeric caller ID

Personal queue or incoming calls

Autodialer or use with TELCO inter ace

External display o the personal queue (DAD104, DS16,DNA300)

7 Trans er numbers or each subscriber (with programmable delay)

Priority

Line Supervision

Silent Ring or receiver with Annunciator

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Ring-Master

September 2018 Operations Manual RM5000EX

NUMBER PLAN

IDLE:

10-65 Subscriber number 2 digit dial

100-155 Subscriber number 3 digit dial

1000-1055 Subscriber number 4 digit dial

70 All Call

71-79 Group Calls

90 Respond to meet-me

91 Log in activated by direct dial 3

98 Program distribution

PRIVACY:

0 Accept call

CONVERSATION (INITIATOR):

X Cancel call

8 Activate meet-me rom Group Call or All Call

10-65 Add on con erence 2 digit dial

100-155 Add on con erence 3 digit dial

1000-1055 Add on con erence 4 digit dial

CONVERSATION (RECEIVER):

X Cancel call

Page7

Ring-Master

RM5000EX Operations Manual September 2018

FEATURE DESCRIPTION

HANDSET / LOUDSPEAKING

When two intercom stations are connected, either party may speak to the other hands ree without

touching any buttons.

COFIDENTIAL /SOFTSPEAKING

At any time during the call, either one or both parties may pick up their station AA918 and

use it as a handset for a confidential conversation. When both parties are in handset mode,

the system operates in open duplex mode and both parties may talk and listen at the same

time.

SIMPLEX

The T-button may be used to control the speech direction (push to talk release to listen). This is

use ul when one o the intercom stations are in a noisy area. Either party may use this unction. I both

stations are pushing the T-button the control is given to the station that pushed T last. Either party may

revert to hands ree mode by tapping the T-button. Any call number may be programmed with the

privilege “simplex always” . When a call is placed rom or to a station with the “simplex always”

privilege, the initiator will be in listen mode and the T-button must be used to change the speech

direction.

MICROPHONE CUTOFF

To temporary mute the microphone during conversation, the mute button may be pressed down.

DIRECT DIALING

It is possible to program keys 0 to 9 o each intercom station’s keypad to speed dial requently

called numbers. When a programmed key is pressed, a dialtone is heard as normal. I a second key is

pressed within 1.2 seconds (programmable subscriber timer) then a normal dial sequence is taken.

DIRECT ACCESS

It is possible to program one call number or each intercom station to be activated by short DC-

shi t (<1 sec). This type o calling is used with door stations and elevator stations that do not have a

tone dialer.

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Ring-Master

September 2018 Operations Manual RM5000EX

ALARM

Long DC shift (1sec<) will send ALARM to the call number programmed for direct access.

LINE SUPER ISION

Line Supervision is activated with privilege #10. The audio lines from the intercom is

monitored for shorts, open, powerfail and will send FAULT to the call number programmed

for Direct Access.

TWO BUTTON DC SHIFT SUB-STATION

Direct Access and Direct Dial #1 are programmed to activate this feature.

Short DC shift(<1sec) will send CALL to the call number for Direct Dial #1.

Long DC shift (1sec>) will send ALARM to to the call number programmed for Direct Access.

Zero olt on the audio line will send FAULT to the call number programmed for Direct

Access.

Device Type = sub

Program in Que = none

REMOTE CONTROL

DTMF tones may be sent rom one intercom station to the other or remote control. The keypad on

the station sends standard telephone dialing tones (CCITT). This is mainly used or electric door-lock

release and or dialing out to the public telephone network (PTT). The microphone mute unction must

be activated while pushing a number key to disable con erence add-on . When the B-subscriber

(receiver o the call) is programmed with the privilege “DTMF Device” then the number keys may be

activated without pushing the microphone mute key.

CAMP ON BUSY EXTENSION

The caller may camp-on to a busy extension or 20 seconds (programmable subscriber timer),

a ter which the call will be automatically canceled. I the called party becomes ree within this time, the

connection will be established with warning tone to both parties.

PRI ACY

The stations privacy switch controls the privacy status. When the B-subscriber is in privacy both

stations gets the ringing tone. The B-subscriber may accept the call by pressing the 0-button within 15

seconds (programmable subscriber timer). This operation is valid when the B-subscriber is not using

personal queue.

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Ring-Master

RM5000EX Operations Manual September 2018

PRIORITY

When a station is programmed with the privilege “Priority” it may connect to a busy or privacy

station by dialing “0” . This is only possible i the busy station does not have Priority privilege

PERSONAL QUEUE

Each intercom station has a Personal Queue. This queue is activated with privilege “Personal

Queue”. All received calls are then put in the personal que and the intercom station will ring (2 second

on, 3 second o ) until the call is answered by pressing the 0-key. When the call is canceled (X) the

next call in queue starts ringing a ter 2 seconds (programmable subscriber timer). With the privilege

“Automatic Answer” the call is automatically connected without pushing the 0-key.

Calls are inserted to the personal queue on a irst in irst out within each priority level (1-9). The

priority level is the Call Priority o the calling station (level 1 is highest priority). The calling station

may be connected to Ringing Tone, Program Channel or silence when in que. The personal queue may

be displayed and answered on a DAD104 or DS16.

TRANSFER

Call Trans er is used to distribute incoming calls to additional intercom station. Call trans er is

using the personal que. Each subscriber may be programmed with 7 trans er numbers with delays.

When a call is place to a intercom station with “personal queue” the call will be inserted in the

personal que o the called station. When the trans er 1 delay expires the call will be placed in the

personal que o the trans er 1 intercom station. The trans er 2 delay is then activated and when it

expires the call is inserted in the personal que o the trans er 2 intercom station. This sequence is then

repeated or trans ers 3-7 i programmed. The incoming call is now in the personal queue o multiple

intercom stations and when one o them answer the call it is removed rom all the personal queues. The

trans er delay is 0 - 9 minutes or in inite. I a trans er station is in privacy then the delay to that station

is set to 0 and the call will trans er instantly (used or night trans er). Personal Queue is always used

when calls trans er to another intercom station independent o the “personal queue” privilege.

Page10

Ring-Master

Table of contents

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