ReSound SY312 User manual

USER GUIDE

RECEIVER-IN-EAR

HEARING INSTRUMENT

may cause harmful interference to radio communications. However, there is no guarantee that inter-

ference will not occur in a particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from the one in which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modications can void the user´s authority to operate the equipment

Hearing instrument type designations for models included in this user guide are: SY312, FCC ID:

X26SY312 and MRIE, FCC ID: X26MRIE. Please see page 10 for list of models referring to all types.

Statement:

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired opera-

tion of the device.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

Intended use

Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to

compensate for impaired hearing. The fundamental operating principle of hearing instruments is to

receive, amplify, and transfer sound to the ear drum of a hearing impaired person.

List of countries:

Products without wireless functionality are intended for worldwide sales.

Products with wireless functionality are intended for sale in countries within European Economic

Area as well as Switzerland.

Specication of restrictions: You are not allowed to operate the equipment within 20 km of the centre

of Ny Ålesund, Norway.

The products are in compliance with the following regulatory requirements:

• In US: FCC CFR 47 Part 15, subpart C, section 15.249

• Other identied applicable international regulatory requirements in countries outside EU, US and

Canada. Please refer to local country requirements for these areas.

• In Canada these hearing instruments are certied under models: SY312/IC: 6941C-SY312

and MRIE/IC: 6941C-MRIE.

• This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Introduction

Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound

technology and design, combined with the customized device programming selected by your

hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will

enable you to hear sounds that you may not have heard in years because of your hearing loss.

Practice and a positive attitude are important in learning to use hearing instruments. Your ReSound

instruments have been adjusted according to your individual hearing loss and needs. Some people

adjust quickly to wearing hearing instruments in their ears and hearing new sounds; other

people may need more time.

Please read this manual carefully in order to wholly benet from the use of your hearing instruments.

With proper care, maintenance, and usage, your hearing instruments will aid you in better communi-

cation for many years. Ask your hearing care professional if you have any questions.

ReSound is a registered trademark of ReSound A/S

Hearing instrument model:

Battery size: Receiver tube length: Dome size:

Left serial number: Right serial number:

How to apply domes ................41

ReSound Standard domes ...........41

ReSound Tulip domes ...............42

Wireless..........................43

General precautions.................44

General warnings ...................45

Battery warning Information ...........48

Important notice for prospective

hearing aid users .................49

Children with hearing loss ............51

Warning to hearing aid dispensers ......52

Troubleshooting guide ...............54

Technical data .....................62

Warranty and repairs ................70

Temperature test, transport

and storage information.............71

CONTENTS

Introduction ........................6

Description of the hearing instruments ...10

Getting started.....................12

On/Off function ....................12

SmartStart ........................12

Inserting/Replacing the battery .........13

Low battery indicator ................14

Inserting/removing hearing instruments...16

Program and Multi-Function buttons .....19

Flight mode .......................25

Telephone use ....................25

Listen to radio or TV .................27

PhoneNow........................28

Telecoil (optional) ...................31

Direct audio input (optional) ...........32

Connecting/Disconnecting audio boots ..32

Care and maintenance ...............34

Daily maintenance ..................35

The receiver tube ..................36

Cleaning the receiver tubes and domes ..37

Cleaning RIE molds .................37

Replacing the wax ﬁlter

(receiver-in-ear models) .............38

11 12

9, 10

10 11

11. NP receiver tube

12. HP receiver tube

13. Left/right indicator

14. Model, and serial number

15. Direct audio input

Micro RIE AL960-DR, AL760-DR, AL560-DR, ALT960-DR

Mini RIE AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW (Type SY312)

RIE AL962-DVIRW, AL762-DVIRW, AL562-DVIRW,

ALT962-DVIRW, ALT762-DVIRW (Type MRIE)

Alera 60 Alera 61

1. Receiver tube

2. Receiver Open Dome

3. Receiver Tulip Dome

4. Receiver Power Dome

5. RIE mold

6. Sports lock

7. Battery compartment

8. Receiver

9. Push button

10. Volume Control (optional)

Alera 62

12 13

turn on by ten seconds after the battery compartment is closed. With SmartStart, a beep will

be heard for each second of the delay period.

Inserting/Replacing the battery

1. Open the battery door completely by using your ngernail.

2. Remove the used battery, if present. Insert the new battery with the

positive side in the correct position.

3. Always use new Zinc-Air batteries that have a minimum

remaining shelf life of 1 year.

4. Gently close the battery door.

Remove the batteries to prevent battery leakage or corrosion when the hearing instru-

ments are not in use for an extended period of time.

Getting started

On/Off function

1. When the battery door is closed, the hearing instrument

turns on, and the default program will be activated.

2. To turn off the hearing instrument, open the battery door.

Use your ngernail to pull it open.

Tip: Whenever the hearing instruments are not in use, remember to turn them off to avoid

unnecessary battery consumption.

SmartStart

Hearing instruments can be turned on once you have placed them on your ears. If you prefer to

turn them on just prior to placing them on your ear, your hearing care professional can activate

a function called SmartStart. This function will delay the time in which the hearing instruments

Off

14 15

at which use of the ReSound Unite TV, Phone Clip and Mini Microphone cannot be supported,

the hearing instrument will play two sets of descending tones. After this, your hearing instru-

ment and ReSound Unite Remote Control will continue to work as usual, but you will not be

able to use your ReSound Unite TV, Phone Clip or Mini Microphone. At some point the battery

level will also be too low to support the remote control as well and you will once again hear the

descending tones. The hearing instruments will continue to work as usual. Once a new battery

is inserted, full operation of the accessories will resume.

Sports lock

Sports lock will be applied or adjusted by your hearing care professional.

Low battery indicator

Your hearing care professional can set your hearing instrument to give an acoustical indication

when the battery is reaching its end of life. The hearing instrument will reduce amplication and

emit a melody if battery power gets too low. This signal will recur every ve minutes until the

hearing instrument automatically switches off. It is recommended that you keep spare batteries

on hand.

Low battery indicator (instruments paired with accessories only)

Active usage of the ReSound Unite accessories (Remote Control, Phone Clip, Unite TV and

Mini Microphone) requires more battery power from the hearing instruments than when they are

working without accessories which means that battery life is highly dependent on the amount of

wireless accessory usage. When the battery in the hearing instrument has depleted to a level

16 17

Tip: It may be helpful to pull the top of your ear back with your opposite hand during

insertion to open the ear canal.

Insertion (domes)

1. Hold the receiver tube where it bends, and gently push the dome into the ear canal. Push

the dome far enough into the ear canal so that the receiver tube lies ﬂush with the side of the

head.

2. It is important that the tube and the

dome t correctly into your ear.

3. When the dome is placed correctly,

you should not be able to see the receiver

tube sticking out when facing a mirror.

Note: You should never attempt to bend or modify the shape of the receiver tube.

Inserting/Removing hearing instruments

Insertion (custom RIE molds)

1. Hold the RIE mold between your thumb and index nger and position its

sound outlet in your ear canal.

2. Slide the RIE mold all the way into your ear with a gentle, twisting movement.

3. Move the RIE mold up and down and gently press to ensure it is positioned

correctly in the ear. Opening and closing your mouth can ease insertion.

4. Make sure the hearing instrument is seated behind the ear.

By experimenting, an easier method may be discovered. With proper insertion,

hearing instruments should t snugly but comfortably. If hearing instruments

cause irritation of the ears, contact your hearing care professional.

Never attempt to modify the shape of the hearing instrument, RIE molds,

or tubing yourself.

18 19

Removal (RIE molds)

1. Grasp the removal string and pull the RIE mold outward.

2. Consult your hearing care professional if you have difculties removing the hearing instrument.

Removal (domes)

1. Hold the receiver tube with your thumb and forenger and pull the tube

outward.

2. Consult your hearing care professional if you have difculties

removing the hearing instrument.

Program and Multi-Function buttons

If you have a hearing aid with a program button or

multi-function button, this will allow you to use up to

four different listening programs, each of them suit-

able for certain situations.

Your instrument has a fully automatic volume control.

Therefore, it should not be necessary to control the

volume manually.

Program button (Alera 61 only)

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