Relay2 RA340 Manual
HARDWARE INSTALLATION GUIDE
RA340 AI-ENABLED ACCESS POINT
Doc No.: PRDT-0055 | Version 0.1 | Date 2023-08-23
RELAY2
TRADEMARKS
COMPANY HEADQUARTERS
The Relay2 logo is a trademark of Relay2, Inc. of the
US.
1525 McCarthy Boulevard, Suite 209
Milpitas, CA 95035, USA
www.relay2.com
+1 (408) 380-0031
PRODUCT OVERVIEW
The RA300 family is a cloud-managed Service-
Ready Access Point (SR-AP) offering Edge
Computing and storage capabilities with a high-
performance wireless access point integrated.
It enables businesses to deliver superior venue
experiences, enhance business operations, and
create competitive advantages. The RA300 family
consists of various models—including the RA320
and RA340—to support various capacity and
deployment needs. For more information about the
RA300 family, refer to www.relay2.com.
Opening the Package
• Please ensure that all ordered optional
accessories are included in the separate
accessory box.
• Please check the packaging list rst. If there are
any missing or broken parts, please contact the
authorized distributor of Relay2, Inc.
Warranty
• Please provide the device model, MAC address,
and serial number shown on the tag of the side
panel.
• The warranty does not cover any product that
has been opened without authorization from
Relay2 Inc.
• Reasonable repair and shipping costs will be
charged for product faults or damage caused
by using non-Relay2 accessories or improper
operation.
Power Source Options
• The RA340 access point can be powered by
using the external Relay2 AC Adapter, PoE+
Injector (both sold separately), or a third-party
PoE+ switch.
Safety
• Read the Quick Installation Guide carefully before
installation and power-up.
• To avoid overheating, make sure the AP allows for
proper heat dissipation, and leave enough room
for air circulation.
• Do not directly touch the bottom of the AP to
avoid scalding. When the AP is in operation,
depending on the environment’s temperatures,
the surface temperature of the back cover might
get hot.
• Any unauthorized modication of the product
structure and safety design is not allowed.
Before You Start
• Before installation, a signal detecting test can be
used to determine the best installation position.
• Keep your body at least 20 cm away from the AP
during installation and operation.
• Install the AP at least 1 m distance from any
metal obstructions to avoid the radio signal
being affected by metal shielding.
• To avoid radio interference, keep the device
away from magnets or magnetic elds (e.g., do
not place near a microwave, refrigerator, etc.).
PACKAGE CONTENT - RA320
Access Point
Ceiling Mount Kit
15/16
Ceiling Mount Kit
9/16
Wall Mount Kit
M3x16L screws and
anchors
AP OVERVIEW
Interfaces
LED Indicators
Kensington Lock Hard Point
Wall Mount the AP
• Determine where the AP is to be placed and mark the location on the surface for the
two mounting holes. You may adjust the position with a level.
• Use the appropriate drill bit to drill two 4 mm wide and 37 mm deep holes and insert
the screw anchors into the openings. Fasten the mounting plate with the provided
screws.
• Slide the AP into the wall mounting plate.
T-Rail Mount the AP
• Select the matching T-rail mount kit for the used T-rail size and slide the bracket
into the AP.
• Slide the AP into the T-rail mount.
VERIFY RA320 FUNCTIONALITY
Table 1 RA340 LED booting states
States AP Status LED Display
State 1: Power on Solid green
State 2: R2OS starting Amber solid for 2 seconds
State 3: R2OS initializing Amber blinking
State 4: Radio up and ready Not affected
State 5: SCM connecting Green blinking
State 6: CWCL connecting Green fast blinking
State 7: AP up and running Green solid
State 8: Image upgrade Amber blinking
State 9: AP radio down Not affected
First, check if the status LED is solid green. During the rst boot, it is highly likely that the
AP is automatically updating its rmware, indicated by an amber blinking status LED. The
status LED should turn solid green after the upgrade process has nished (normally within
a few minutes). See the LED indicator table below for more details.
Verify access point connectivity—use any 802.11 client device to connect to the RA340 AP
and verify network connectivity using the client device web browser by going to a well-
known web page.
Check network coverage and conrm good signal strength in the desired coverage area.
FCC Disclaimer
§ 15.19 Labeling Requirements
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
§ 15.21 Information to User
Any changes or modications not expressly
approved by the party responsible for compliance
could void the user’s authority to operate the
equipment.
§ 15.105 Information to the User
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates uses and can radiate radio
frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, resolve the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and the receiver.
• Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated
with a minimum distance of 20 cm between the
radiator and your body.
Operations in the 5.15-5.35GHz band are restricted
to indoor usage only.
RF Specication
The use for the 5.15–5.35 GHz RLAN band is restricted to indoor use. This restriction will be applied to all
member states of the European Union.
EU Declaration of Conformity
• We, Relay2, Inc. (1525 McCarthy Blvd., Suite 209, Milpitas, CA 95035, USA) hereby declares that this Smart
Access Point is in compliance with the essential requirements and other relevant provisions of Directive
2014/53/EU.
• According to Article 10(2) of Directive 2014/53/EU, RA340 can be used in Europe without restriction.
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE NO IS LI CH TR
CE Disclaimer
According to Directive: 2014/53/EU | Ref. No.: S20081701305
• Product Name: Smart Access Point
• Trademark: Relay2
• Applicant: Relay2, Inc.
• Address: Suite 209, 1525 McCarthy Blvd., Milpitas, CA 95035
• Manufacturer: Senao Networks, Inc.
• Address: No. 500, Fusing 3rd Rd., Hwa-Ya Technology Park, Kuei-Shan Dist., Taoyuan City 33383, Taiwan
• Model Number: RA340, RA345
• This device is in compliance with the essential requirements and other relevant provisions of Directive
2014/53/EU. All essential radio test suites have been carried out.
Function Operation Frequency Max RF Output Power Limit
Wi-Fi 2.4 G 2412–2472 MHz 20 dBm ≤20 dBm
Wi-Fi 5.2 G 5180–5240 MHz 23 dBm ≤23 dBm
Wi-Fi 5.8 G 5745–5825 MHz 13.95 dBm ≤13.98 dBm
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