RealFlame ELEMENT 1200 Installation instructions
ELEMENT FLAME EFFECT
SPACE HEATER
INSTALLATION & OPERATING MANUAL
The Real Flame Element space heater is suitable to be installed into a
frame out installation.
Designed to operate on Natural gas, LPG and ULPG gas.
Approval no.GM 10441
VERSION 16
2
WARRANTY INFORMATION
The benefits provided to you under the following warranty are in addition to any other rights and remedies available to
you under the law.
1. Warranty
If:
(a) during the first 15 years from the date of purchase (Firebox Warranty Period), there is a defect in the firebox of the
Gas Burner; or
(b) during the first 2 years from the date of purchase (Parts Warranty Period), there is a defect in the gas valves or
other parts of the Gas Burner,
due to improper workmanship or material, Glen Dimplex will replace or repair the Gas Burner without charge. Any
replacement product is warranted only for the time remaining on the original Firebox Warranty Period or the Parts
Warranty Period as relevant.
2. Registration
You must register to receive the benefit of this warranty by completing the warranty registration on our website
(www.realflame.com.au) or completing and mailing the attached registration card within 30 days of purchase of
your Gas Burner (or, if the Gas Burner is fitted to a new home, within 30 days of the date of settlement of purchase
of such new home).
3. Exclusions
Glen Dimplex is not obliged to replace or repair the Gas Burner under clause 1 if:
(a) it has been improperly stored, installed, connected, used, operated or repaired, or damaged, abused, tampered
with, altered (without our written approval), or not maintained in strict accordance with our installation and
operating instructions; or
(b) it has been installed in an outdoor setting.
4. imit of iability
The warranty provided under this warranty is limited to replacement or repair of the Gas Burner only, at our option.
To the extent permitted by law, Glen Dimplex excludes liability for consequential loss or any other loss or damage
caused to property or persons arising from any cause whatsoever, and damage arising from normal wear and tear.
5. Claiming under the Warranty
In order to claim under this warranty you must, within the Firebox Warranty Period or the Parts Warranty Period
(as relevant), contact Glen Dimplex, providing the original proof of purchase and the details below:
Supplier Name___________________________________________________________________________
Date Of Purchase / settlement of property if new home _________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming under the warranty or transporting the Real Flame Gas Burner to and
from the supplier.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
If you would like to speak to someone about your Gas Burner or claiming under this warranty, please contact the
Service Warranty Desk on 1300 554 155.
Glen Dimplex Australia Pty Ltd ACN 69 118 275 460
Head Office: 1340 Ferntree Gully Road, Scoresby 3179
Telephone: (03) 8706 2000 Facsimile: (03) 876 2001
WARNING
The Element space heater has a primary safety glass fitted in front of the glass door. This safety glass is fitted
to this appliance to reduce the risk of injury from burns and at no time should this glass be permanently
removed. For protection of young children or the infirm, a secondary guard is required.
The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilitites, or lack of experience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.
INSTALLATION NOTICE
The installation of this appliance is only to be carried out by an authorised person in accordance
with the Manufacturer’s Instructions, local gas fitting regulations, AS/NZS5601.1-2013 installation
code for gas burning appliances and any other relevant statutory regulations.
Do not modify this appliance.
In all cases the installation of this appliance shall meet the requirements as set out in
AS/NZS5601.1-2013.
Do not install in a fireplace.
NOTE: A slight smell may be apparent for the first few hours of use. This is due to the heat resistant
paint curing. It is recommended to open windows in the room for the first lighting of the fire. In some
instances a slight discolouration may occur inside the firebox. This is a normal condition and is not
covered by warranty.
IMPORTANT SAFETY NOTICE
DO NOT P ACE ARTIC ES ON OR AGAINST THIS APP IANCE.
DO NOT USE OR STORE F AMMAB E MATERIA S IN OR NEAR THIS APP IANCE.
DO NOT SPRAY AEROSO S IN THE VICINITY OF THIS APP IANCE WHI ST IT IS IN OPERATION.
CARE MUST BE TAKEN TO ENSURE THAT ANY RETURN AIR REGISTER OR EXHAUST SYSTEM
DOES NOT ADVERS EY AFFECT THE OPERATION OF THE APP IANCE OR DRAUGHT OF
CHIMNEY OR F UE.
WARNING
The outer glass panel gets extremely hot! Precaution should be taken and young children
supervised at all times when heater is operating.
3
SERVICING
It is recommended you service your gas fire every 2 years as a minimum.
CORD REPLACEMENT
Electrical cord replacement must be undertaken by qualified and trained personnel only.
APP IANCE IS DESIGNED TO OPERATE WITH UMINOUS F AMES.
MAY EXHIBIT S IGHT CARBON DEPOSIT.
CONTENTS
Contents .................................................................................................................4
Dataplate........................................................................................................5
Dimensions.....................................................................................................5
Standard 0-3m Flue - Wall mounted .......................................................................6
Installation instructions ...........................................................................................7
Standard 0-3m Flue - Wall mounted .....................................................................15
Commissioning procedure ....................................................................................38
Media Installation..................................................................................................39
Operation - User Instructions................................................................................43
Flue Termination (Cowls) ......................................................................................44
Remote Control Operating Guide .........................................................................45
Troubleshooting ....................................................................................................56
Wiring Diagram .....................................................................................................57
Conversion details ................................................................................................58
Parts List...............................................................................................................66
Real Flame contact information ............................................................................72
4
DATA PLATE (Affixed to the base of the unit for reference to gas pressure & consumption)
MODE E EMENT 1200
GAS TYPE
Natural Gas 3 X 2.25mm 0.85kPa High / 0.55kPa ow
INJECTOR SIZE TPP N.G.C. (Mj/hr)
37 High/29 ow
PG 3 X 0.95mm 2.50kPa High / 1.70kPa ow 33 High/27 ow
U PG 3 X 0.95mm 2.50kPa High / 1.70kPa ow 33 High/27 ow
5
DIMENSIONS
1165 Viewing area width
Viewing area
height
Inside of trims to sides
Under bench install minimum height including
25mm flue clearance from combustibles
Bench
Inside of trims to base
365
95
195
820
Floor
Gas connection - 15mm (1/2")
Compression connection
Electrical connection - 3 Pin
10Amp GPO plug
Power rating o appliance 230V
50Hz 0.4Amp
6
ELEMENT STANDARD 0-3M FLUE - WALL MOUNTED FAN
INSTALLATION INSTRUCTIONS
LOCATION
Select a location where the fire can be supervised during operation.
An electrical isolation switch must be fitted at the appliance or on an adjacent wall to allow for
emergency shutdown and maintaince.
Installation must meet Australian gas code AS/NZS5601.1-2013.
INSTALLATION CLEARANCES – Clearances rom combustible materials
Floor 0mm
Sides 25mm
Top 25mm
Flue outer 25mm
Front 25mm
Back 25mm
INSTALLATION CODES
Note appliance gas type – Natural gas, LPG or ULPG. Should the appliance be the incorrect gas
type, please contact the supplier.
Installers – Please ensure the installation and instruction manuals supplied with this appliance are
supplied to the customer and the customer is trained on how to operate the appliance correctly.
Do not modify the appliance.
Do not exceed maximum rated pressures.
Appliance must be installed with gas installation code (AS/NZS5601.1-2013) and applicable
electrical installation code (AS3000).
Test for gas leaks prior to operating appliance.
Check gas pressures and adjust if incorrect.
FLUE CONFIGURATIONS
For flue configurations 3m or less run an aluminium flexible flue for both the inlet and outlet.
Where lengths greater than 3m are required but less than 5m, use the ELEMENT 1200 XL IOM.
Flue runs 3m or less (75mm diameter Aluminium flexi flue)
Maximum flue runs 3m total length including 3 x 90° bends
Appliance is supplied with a 3m flexible flue run.
Flue can be cut to length as required.
Recommended bend radius 150mm or larger.
Maximum of 3 bends.
Bends must not form a P Trap.
Flue must be clipped to support.
FLUE SPECIFICATIONS
75mm internal diameter twin walled aluminium flexible flue,
supplied in 3m lengths. Flue external diameter approx. 83mm.
U style flue runs must not be installed
7
Cladding between trim
and firebox must be
non-combustible
materials
INSTALLATION INSTRUCTIONS (continued)
BALANCED FLUE TERMINATION LOCATION
This section is used to determine where your Balanced Flue termination will be located.
• Flue terminations shall not be recessed in walls or sidings.
•EXTREMELY IMPORTANT: In heavy snow areas take extra care to prevent blocking
flue termination with snow removal equipment.
• Flue gases exiting flue terminals are very hot and must not be restricted to assure fireplace
combustion is not affected.
• Do not place, build any obstruction, plant any bushes or for any reason attempt to conceal
the flue termination. To do so will affect the operation of the fireplace and may be hazardous.
• This unit must always vent directly to outdoors.
SETUP WITH EXTERNAL WALL MOUNTED FAN MODULE
Maximum 3m lue length - total 3 bends
Wall mounted an module
8
INSTALLATION INSTRUCTIONS (continued)
1. Wall mounted fan module – terminal must be installed with clearances as specified by
AS5601.1 Clause 6.9.3
2. Run exhaust flue and air intake flue as required – Maximum run 3m. Flues can be run next
to each other. Maintain clearances to combustibles.
3. Connection to appliance
Recommended Silicon – Non-acetic, neutral cure
150°C or higher temperature rated.
Bostik RTV 926 or similar.
Apply an 8mm thick silicon bead fully around heater
connection approx. 10mm from the top.
Cut tube to length where required.
Ensure ends are burr free and round, test fit flue will
slide over connection.
Apply an 8mm silicon bead fully around the inside of
the flue end (heater connection end)
Fit flue clamp over flue (loosely).
9
INSTALLATION INSTRUCTIONS (continued)
Slide flue onto connection spigot fully.
Tighten clamp fully.
Wipe excess silicon, visually check connection to
ensure connection is fully sealed.
Remove cover from fan terminal
Remove main assembly from the rear wall mounting
plate assembly.
Remove the 5 screws as shown. (Do not remove fan
plate screws)
Lift off main fan terminal assembly.
4. Repeat above with air intake flue pipe to heater
connection.
5. Clip flues as required to provide adequate
support.
6. Connection to wall mounted fan terminal
INSTALLATION INSTRUCTIONS (continued)
10
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