Pure Glow XPG170 User manual

Installation and Maintenance Instructions

XPG170 Electric Fires

PLEASE READ THESE INSTRUCTIONS CAREFULLY AND

RETAIN FOR FUTURE REFERENCE

Your PUREGLOW electric fire has been made with great care. Here are some instructions

including cleaning and maintenance, which will help you keep your fire in good condition

for many years. If you experience any parts or service problems contact either your

retailer or PUREGLOW LIMITED.

This appliance is not intended for use by persons (including children) with reduced

physical, sensory or mental capabilities, or lack of experience and knowledge, unless they

have been given supervision or instruction concerning use of the appliance by a person

responsible for their safety. Children should be supervised to ensure that they do not play

with the appliance.

This is an amendment to the standard and now applies to all EN60335 items.

PUREGLOW LIMITED

Stour Vale Road

Lye, Stourbridge, DY9 8PP

Telephone: +441384 893060

Fax: +441384 897728

Email: [email protected]

Web: www.pureglowltd.co.uk

YOUR FIRE

XPG fires are visual effect fires with LED lighting and remote control. They are available

with several different fascia trims and frets.

The general fitting instructions refer to all models.

SECTION 1: UNPACKING, ELECTRICAL INSTALLATION AND

GENERAL SAFETY

GENERAL

Unpack the fire carefully and retain the packaging for possible future use, for example in

the event of moving home or returning the fire for repair to your supplier. Remove any

plastic protection film and transit tape.

The fire incorporates an effect which can be used with or without heating so that the

comforting effect may be enjoyed at any time of the year; using the flame effect only

requires minimal electricity.

Before connecting the heater check that the supply voltage is the same as that stated on

the heater.

Please note: When used in a very quiet environment, where background noise is very

low, it may be possible to hear a sound which is related to the operation of the visual

effect; this is normal and should not be a cause for concern.

ELECTRICAL INSTALLATION

THIS APPLIANCE MUST BE EARTHED

Check that the voltage stamped on the rating label of your fire is the same as your house

electricity supply which must be AC (alternating current).

The mains cord of the fire has a UK type plug fitted with a 13amp fuse. When replacing a

fuse, use a 13amp fuse approved to BS 1362. The fuse cover of a moulded on plug must

be refitted when changing the fuse; should it be lost the plug must not be used until the

correct replacement fuse cover is obtained from your service agent or the plug is

replaced.

The wires in the mains supply cord are coloured in accordance with the following code:

Green and Yellow = Earth, Blue = Neutral, Brown = Live.

If your fire is fitted with a moulded on mains plug which is not suitable for the socket

outlets in your home, the plug must be cut off and an appropriate one fitted.

Note: A plug cut off from a flexible cord will give a shock hazard if inserted in a 13 amp

socket elsewhere in the house. To avoid this it should be disposed of immediately.

If you are fitting an alternative type of plug then the colours of the wires in the mains cord

may not correspond with the identifying markings on the plug terminals. In this case

proceed as follows:

The wire which is coloured Green/Yellow must be connected to the terminal in the plug

which is marked by the letter E or by the earth symbol or coloured Green or Green/

Yellow. The wire which is coloured Blue must be connected to the terminal in the plug

which is marked by the letter N or coloured Black. The wire which is coloured Brown must

be connected to the terminal in the plug which is marked by the letter L or coloured Red.

All Fires must be connected to a readily accessible isolating socket regardless of

whether they are free standing or fixed into a surround; fixed installations must

also be fused.

 Always install the fire so that the isolation socket is readily accessible.

 Do not cover or hang clothes, towels etc. over or near the heater as this could

cause overheating and possible damage.

 The heater should not be used immediately below a socket outlet.

 Do not use in the immediate surroundings of a bath, shower or swimming pool.

 Do not use this heater with an external programme controller, thermal control,

timer or any other device which switches the heater on automatically as a fire

risk may occur if the heater has been accidentally covered or moved.

HARD WIRING THE FIRE

IF DESIRED THE FIRE CAN BE HARD WIRED TO A SWITCHED FUSED ISOLATOR;

IF A SWITCH FUSED ISOLATOR IS USED ENSURE THAT THE FUSE IN THE

ISOLATOR IS FITTED WITH A FUSE RATED AT 13AMP TO BS1362.

It is recommended that this work be undertaken by a competent engineer

Note: If the fire is hard wired ensure that the mains lead can be unplugged from the

appliance to assist removal.

FIREPLACE INSTALLATION

THIS FIRE MUST BE INSTALLED IN A FIREPLACE OPENING AND SECURED USING

APPROPRIATE WALL FIXINGS

Your PUREGLOW fire is designed to fit a standard 16”(410mm) fireplace opening. Before

installing, thoroughly clean the fireplace and ensure debris and dust cannot enter the fire

from the chimney; ensure the fire stands on a smooth level surface.

Position the fire in the opening and mark through the fixing flanges fixed to the fire

the 4 off fixing points. Remove the fire if necessary , drill & fit appropriate wall

fixings. Re-fit fire to the opening and secure to opening using 4 off appropriate

screws.

PLEASE NOTE:

If you are fixing the fire to Marble, Granite or similar, it is preferable to fix with

either a suitable double sided adhesive tape or a Silicon based sealant/adhesive.

PLEASE NOTE:

When installing this appliance in an existing chimney, we recommend that:

1. You have your chimney cleaned by a competent chimney sweep

2. Your chimney flue is blocked off correctly

This procedure is important to reduce heat losses and prevent any chimney up

draught affecting the operation of your inset fire.

SECTION 2: CONTROLS

REMOTE OPERATION

On first use insert the batteries into the remote control handset—see battery replacement

section. With the mains supply connected to the fire and switched on the fire can be

operated.

Care

DO NOT drop - DO NOT immerse in liquids - DO NOT leave flat batteries in the unit -

Clean only with a dry cloth.

As this product operates using infra-red, ensure there is a clear line of sight between the

handset and the appliance for it to operate effectively.

By pressing the ON/OFF button the operational features of

the fire are enabled; if you then press the LAMP button the

Visual effect will operate; if you then press the HEAT 1 but-

ton the 1kW heat setting will operate together with the Visual

effect; if you then press the HEAT 2 button the 2kW heat

setting will operate together with the Visual effect. From here

if you press a different button it will go back to that status - if

you press the O/OFF button it will turn the fire off. Please

note that it is possible to miss out steps once the operational

features are enabled e.g. if you press the ON/OFF button

then the HEAT2 button the fire will go straight to 2kW togeth-

er with the Visual effect.

NOTE: Each function is accompanied by an audible beep.

MANUAL OVER-RIDE OPERATION

If the Remote handset is mislaid or the batteries run out the fire can be operated manually

by use of the membrane pad situated next to the thermostat. With the mains supply con-

nected to the fire and switched on the fire can be operated.

By pressing the ON/OFF FUNCTION button the features of the

fire can be used. This is a single touch button and when pressed

sequences through the available functions.

NOTE: Each function is accompanied by an audible beep.

LED DISPLAY EXPLANATION

Red LED on LHS of pad illuminated: Fire in standby mode. (not

illuminated when other functions in use or fire is off)

Green LED on RHS of pad flashes 5 times then goes out: Visual

effect on.

Amber LED on RHS of pad flashes 5 times then goes out: Visual effect + 1kW on.

Red LED on RHS of pad flashes 5 times then goes out: Visual effect + 2kW on.

THERMOSTAT

The thermostat enables the room temperature to be controlled around a pre-set level and

can be used when the 1Kw or 2Kw switches are on. To set the thermostat, first set the

control at position 9 then turn on the heating elements and heat the room to the desired

temperature. When this temperature has been reached reduce the setting by turning the

control anti-clockwise towards a lower figure until you hear the thermostat click off and the

heat from the fan stops. When the room temperature drops the thermostat will turn the

selected heat setting on the fire back on again.

The thermostat control is designed to operate at room temperatures of 0 – 40oC.

At very low temperatures (approx. 6°C) the thermostat will NOT turn the fire off until the

temperature rises above approx. 8°C.

Push

button

Standby

Indicator Function

Indicator

OFF / FUNCTION

SECTION 3: MAINTENANCE AND CLEANING

DISCONNECT THE FIRE FROM THE SUPPLY BEFORE CLEANING OR CARRYING

OUT ANY MAINTENANCE CLEANING

Warning: If the air inlet becomes covered with dust the fire may cut out. This is a safety

feature. Refer to Safety Cut-out information for further action.

IMPORTANT NOTICE.

Your electric heater operates using a rotary fan. Due to the

working nature of this fan it is inevitable that a build-up of Lint

or general house dust (i.e.) carpet fibres or animal fur etc. will

from time to time accumulate around the inlet and outlet

grills. Therefore it is recommended that regular cleaning of

this area is undertaken using a standard vacuum cleaner

attachment See Fig 1.

For safety reasons please ensure that the fire is switched off

and has had time to cool down before cleaning.

Note that the frame/fret must be removed prior to cleaning.

GENERAL CLEANING

The fire should be cleaned with an antistatic cloth to prevent dust being attracted to the

high gloss surfaces of the fire - do not use polish... For difficult to remove marks such as

finger marks it is recommended that a slightly damp chamois leather is used.

Care should be taken when cleaning around metal parts, non-painted metal parts may

have sharp edges.

DECORATIVE PARTS—DO NOT USE ABRASIVE CLEANERS.

Under no circumstances use an abrasive cleaner on bright surfaces; such use will

cause permanent damage to the appearance of your fire.

It is important to take care when cleaning; dusting or wiping with a clean damp cloth is

recommended in order to preserve the finish.

FUEL EFFECT

Clean with a vacuum cleaner attachment or a soft brush.

VISUAL EFFECT

No maintenance is necessary on the Visual effect, illumination is by LED’s

which should not require any attention for the life of the fire except for

damage to the LED’s or failure of the LED power supply — in this case the

fire must be returned to Pureglow Ltd for replacement.

REMOTE HANDSET BATTERY REPLACEMENT

To replace the batteries in the remote handset remove the battery

compartment cover and remove the batteries. Replace the batteries with

either rechargeable or non rechargeable batteries of type : AAA , MN2400,

LR23, UM4.

DO NOT MIX Rechargeable and Non rechargeable batteries.

Fig.1

Inlet

Outlet

SECTION 4: IMPORTANT INFORMATION

To avoid risk of explosion, never throw batteries into a fire or expose batteries to any

strong heat sources.

DO NOT SWALLOW. If a battery is swallowed you should seek immediate medical

attention.

DO NOT dispose of this battery in your normal household waste; once the battery has

reached the end of it’s life it should be taken to a recycling centre.

Please contact your local authority for details of recycling schemes in your area.

SAFETY CUT- OUT

The heating element is fitted with a cut-out which will switch the fire off if it overheats.

Should this occur follow the points below:

1. Switch the fire off at the wall outlet

2. Ensure that there are no obstructions in or around the air inlet see Fig 1

3. After approximately 5 minutes switch the fire on.

(The thermal cut-out will take approximately 5 minutes to reset once activated—do not

switch the fire on until the above checks have been completed.

4. If the fault persists contact your retailer or Pure Glow Ltd Customer Service on the

telephone numbers provided at the beginning of these instructions.

SECTION 5: FITTING THE CASTINGS

FITTING THE FASCIA CASTING & ASHPAN

The fascia castings are attached to the fire with 4 magnets; these magnets are positioned

on the mounting rails located on the rear of the casting as shown in Fig 2 below.

MAGNETS

Fig.2

MAGNETS

ZARA / CARMEN CASTINGS

The casting complete with magnets are positioned as shown in Fig 3 below and moved

towards the fire back so as to align with the canopy but slightly raised off the hearth (to

avoid scratching the hearth); it is moved back until the magnets attach to the fire back

flanges then moved down onto the hearth as shown in Fig 4, the ashpan and fuel bed can

now be fitted (see Section 6 for fuel bed layout).

ANNABELLE / CHLOE / JULIET CASTINGS

The casting complete with magnets is positioned as shown in Fig 5 below and moved

towards the fire back so as to align equally either side but slightly raised off the hearth (to

avoid scratching the hearth); it is moved back until the magnets attach to the fire back

flanges then moved down onto the hearth as shown in Fig 6, the ashpan and fuel bed can

now be fitted (see Section 6 for fuel bed layout).

Fig.3 Fig.4

Fig.5 Fig.6

SECTION 5 CTD: FITTING THE CANOPY & FRAME

FITTING THE CANOPY

If the Fire is supplied without the canopy fitted then

it should be fitted prior to installing into the Fireplace

as shown by the diagram right.

The 4 Tabs (2 each side) line up with slots either

side of the Fire back; insert the Tabs into the slots—

it may be necessary to spring the side flanges of the

fire out slightly to do this. When the Tabs have been

inserted into the slots the Tabs should be bent over

so that the holes in the Tabs line up with the holes

in the side flanges of the Fire, then fix with the 4x

self tapping screws provided.

FITTING THE FRAME

When the Canopy has been fitted or if the

Fire was supplied with the Canopy fitted the

Fire back should be fitted to the Fireplace

using suitable fixings (Double sided tape or

Silicon sealant should be used if fitted to a

Marble or similar Fireplace).

If the Fire is to be fixed to the Fireplace then

the Stability bracket (shown in the middle at

the base of the fire) can be removed by

removing the 2x self tapping screws that hold

it in place. If the Fire is to be freestanding

then the bracket must be left in place (or fitted

if not already fitted) to prevent the fire from

tipping over accidentally.

When the Fire back is in place the Frame is

fitted by lining it up with the Canopy and

gently sliding back until the Magnets fitted to

the Frame connect with the Flanges of the

Fire back

NOTE: Care should be taken not to scratch

the hearth of the fireplace.

The fire should now look like the diagram (right), now the

fret can be fitted.

NOTE: The stability bracket shown is only required if the

fire is NOT fixed into the fireplace

FITTING THE FRET

The fret is fitted as shown on the diagram (right), care

should be taken when positioning the fret to make sure

that the fireplace hearth is not damaged.

The fret shown is one of the possible options available,

there are several more designs available (details on

request).

OFF / FUNCTION

Fig.7

SECTION 6: FUEL BEDS.

The Fire is supplied with the Fuel bed and back panel fitted, when the fire has been fitted

into the Fireplace all that is required to complete the installation is to remove the transit

tape which holds the Fuel bed and back panel in place during transit and fitting.

The Log bed is also supplied with loose logs that are laid out after the above is complete,

see ‘Log bed assembly layout’ for details.

Please ensure that the remote sensor is never obstructed as this will affect the

performance of the remote control unit when operating the fire.

COAL BED

REMOTE SENSOR

FUEL BEDS—SEE BELOW

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