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ONE-YEAR LIMITED
WARRANTY
SCOPE OF WARRANTY
Compass Health Brands (CHB) warrants to the original
purchaser only that it will replace or repair components,
at CHB’s sole discretion, that are defective in material or
workmanship under normal use and service. All warranties
are conditioned upon the proper use of the products strictly
in accordance with good commercial practice and applicable
CHB instructions and manuals, including proper use and
maintenance. To the extent that a component is warranted by
a third party, CHB conveys all of its rights under that warranty
to the original purchaser, to the extent permitted.
This limited warranty shall only apply to defects that
are reported to CHB’s customer service team within the
applicable warranty period and which, upon examination by
CHB or its authorized representative, prove to be a warranty
item. This limited warranty is not transferable.
The warranted components and warranty period are:
PB5035 ProBasics IV Pole: One year
The applicable warranty period shall commence from date
of shipment to the original customer, unless there is an
expiration date on the component in which case the warranty
shall expire on the earlier of warranty period or the expiration
date.
OBTAINING WARRANTY SERVICE
A CHB Customer Service Representative must authorize
warranty service. Please contact the CHB Customer Service
department by calling 1-800-376-7263. Failure to abide by the
specicdirectionswillresultindenialofthewarrantyclaim.
EXCLUSIONS
The warranty does not cover and CHB shall not be liable for
the following:
1) Defects, damage, or other conditions caused, in whole or
in part, by misuse, abuse, negligence, alteration, accident,
freight damage, tampering or failure to seek and obtain
repair or replacement in a timely manner;
2) Products which are not installed, used, or properly cleaned
andmaintainedasrequiredintheofcialmanualforthe
applicable product;
