Polycom VVX 201 Instruction manual

VVX 201 Quick User Guide

Line Keys

Dial Pad

Message Waiting

Indicator

Home Key

Navigation Keys

/ Select Key

Headset Key

Speakerphone

Key

Mute Key

Volume Keys

Soft Keys

Transfer Call

You can transfer calls to any contact and choose the way to transfer the call. To transfer

a call:

1. Press and hold the Transfer soft key.

2. Choose Blind or Consultative

3. Dial a number or choose a contact. If you choose Blind, the call is transferred

immediately.

4. If you choose Consultative, press the Transfer soft key after speaking with your

contact.

Answer Calls

You can answer calls using the handset, speakerphone, or a headset. To answer a call

do one of the following:

• To answer with the speakerphone press or press Answer softkey.

• To answer with the handset, pick up the handset.

• To answer with a headset, press .

Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT

www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected].uk

View Contact Directory

You can view and add contacts to the Contact Directory. To view the Contact Directory:

• From the Home screen, Dirs > Contact Directory.

View Recent Calls

You can view recent placed, received and missed calls. To view recent calls:

• Select Dirs > Recent Calls

Forward Calls

You can forward an incoming call to a contact or forward all incoming calls to a contact.

To forward an incoming call:

1. On the Incoming Call screen, select Forward.

2. Enter your contact’s number and select Forward.

To forward all incoming calls:

1. On the Home screen, select Forward.

2. If you have more than one line, select a line.

3. Choose either Always, No Answer, or Busy.

4. Enter a contact’s number, and select Enable. If you chose No Answer, you can

enter the number of rings before the call is forwarded.

To disable call forwarding:

1. On the Home Screen, select Forward or on the Idle Screen, press the Fwd softkey.

2. If you have more than one line, select a line.

3. Choose your forwarding type and select Disable.

Listen to Voicemail

When you have new voicemail messages, the messages icon displays on your line.

To listen to your voicemail:

1. On the Home screen, select Msgs.

2. Select Message Center > Connect.

Hold and Resume Calls

You can have multiple calls on hold and resume a call at any time.

• To hold a call: Highlight the call and press the Hold soft key.

• To resume a call: Highlight the call and press the Resume soft key.

Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT

www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected].uk

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