Polycom Polycom VVX 600 User manual

OFFICE OF CYBER INFR ASTRUCTURE AND COMPUTATIONAL BIOLOGY

Polycom Quick Start Guide [DRAFT] [VERSION 1.0] [1/14] 1

POLYCOM VVX600

POLYCOM VVX600 BUSINESS PHONE

The Polycom® VVX® 600 phone is a premium business media phone designed to enhance collaboration and

personal productivity.

Users can view and access their Microsoft Lync contact list and view presence status right on their phone

display, even while waiting for their PC to boot. The screen on the Polycom® VVX® 600 phone is touch

sentsitive allowing you to select item by tapping the screen icon.

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Polycom Quick Start Guide [DRAFT] [VERSION 1.0] [1/14] 2

POLYCOM VVX600

TOUCHSCREEN

Tap to select and highlight screen items. To scroll, touch the screen, and swipe your finger up, down, right, or

left. To go back to a previous screen, tap Back.

Note: use a slightly heavier touch on the screen when scrolling through a list of items then tap to

select.

PHONE VIEWS

Your phone has four main Views:

Home

Calls

Active Call

Lines view (the default)

You can access Home and Lines view at any time. If your phone has one or more calls, you can also access Calls

or Active Call view.

HOME VIEW

Home view displays icons you can tap to access phone functions. Touch and hold the Page Indicator to display

more or fewer icons. You can also swipe the screen to display more icons.

From Home view, tap the your Phone Line in the upper left corner to display your Phone Lines and Lync

Favorites. To go back,

tap Close.

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POLYCOM VVX600

LINES VIEW

Lines view displays phone Lines, Lync Favorites, and soft keys.

If your phone is idle, you can:

Tap the phone line to access the Dialer.

ACTIVE CALL VIEW

If your phone only has one call—and it’s active—you can access Active Call view.

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POLYCOM VVX600

CALLS VIEW

If your phone has multiple calls, or one held call, you can access Calls view.

Call color indicates status:

Dark green—Active call

Dark blue—Incoming and held

calls

Bright green—Active call is

highlighted

Bright blue—Incoming or held call

is highlighted

Tap a call to highlight it. The soft keys control the highlighted call.

PLACE A CALL

Only one call can be active at one time. You can use the handset, speakerphone, or headset for calls.

Pick up the handset, or press or .

Enter the phone number, and tap .

From the Lines view: Tap the phone line, enter the phone number,

and tap .

Note: During a call, you can change modes by picking up the handset,

or by pressing or .

ANSWER A CALL

To answer with the handset, pick up the handset.

To answer with a headset, press .

To answer a new call while on an active call, tap Answer. The current call will be held.

To answer with the speakerphone, press or tap Answer.

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POLYCOM VVX600

END A CALL

To end an active call, replace the handset, press , or press . Or, tap End Call.

To end a held call,

1. Navigate to Calls view and highlight the held call.

2. Tap Resume, and tap End Call.

PLACE A CALL ON HOLD

From Lines, Calls, or Active Call view, tap Hold. If you’re in Calls view, remember to highlight the call first.

To resume a held call, tap Resume from either Lines or Calls view.

TRANSFER A CALL

From Lines, Calls, or Active Call view, tap Transfer, and call the other party. When you hear the ringback sound,

or after you talk with the other party, tap Transfer.

FORWARD A CALL

To enable call forwarding, tap Forward from Home or Lines view. Tap the forwarding type to enable, type a

forwarding number, and tap Enable.

To disable call forwarding, tap Forward from Home or Lines view, tap the forwarding type to disable, and tap

Disable.

To enable per-call forwarding: As your phone rings, tap Forward, enter the forwarding number, and tap

Forward.

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POLYCOM VVX600

START A CONFERENCE CALL

Call the first party, and after the call connects, tap Confrnc. Then, dial and connect with the second party and

tap Confrnc again.

From Lines or Calls view, you can:

•Tap Hold to hold all participants.

•Tap End Call to remove yourself from the call, but keep the other participants connected.

•Tap Manage to manage each participant.

•Tap Split to end the conference and hold all participants.

ENTER DATA

Use the onscreen keyboard or the dialpad keys to enter information. To use the onscreen keyboard, tap .

To backspace, tap .

To type with the dialpad keys, press a dialpad key repeatedly to view the character options and stop to

select.

To type other characters, tap Encoding or Mode. When using the dialpad keys, use the 1, *, 0, and #

keys.

FAVORITES

Your Lync Favorites list will display on your Lines view.

To view your Lync Favorites group—Tap Lines view.

To dial a Favorite—Tap the name of your Favorite.

VIEWING RECENT CALLS

To view your Recent Calls list, tap Directories from Home view, and tap Recent Calls.

From the Recent Calls list,

Tap to sort and order calls

Tap to filter calls by Missed, Received or Placed calls

Tap a call record to call the person.



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Polycom Quick Start Guide [DRAFT] [VERSION 1.0] [1/14] 7

POLYCOM VVX600

SET UP VOICE MAIL

Tap Messages from Home view, and tap Message Center. Tap Connect and Enter your Pin.

Note: Your Pin can be found in the Welcome to Exchange Unified Messaging email from Microsoft

Outlook.

LISTENING TO VOICE MAIL

Tap Messages from Home view, and tap Message Center. Tap Connect and follow the prompts.

VIEW VOICE MAIL ON MICROSOFT OUTLOOK

Messages left on voice mail will be transcribed to text and appear in your Outlook email inbox

The Sender of the message will indicate Voice Mail From Senders Name

Messages will appear in the inbox with a icon.

A log of all voice mails is located in the Search Folders.

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Polycom Quick Start Guide [DRAFT] [VERSION 1.0] [1/14] 8

POLYCOM VVX600

MUTING THE MICROPHONE

During a call, press so other parties can’t hear you. To disable Mute, press again.

USING DO NOT DISTURB

If you have a service that supports Do Not Disturb, you can enable or disable ringing. To enable or disable

ringing, tap DND from Home or Lines view. When Do Not Disturb is enabled, the DND icon, , displays in

the status bar. You can tap to disable DND.

ADJUSTING VOLUME

To change call volume, press during a call. To change the ringer volume, press when the phone is idle or

ringing.

UPDATING RINGTONES

To change the incoming call ringtone, tap Settings from Home view, and tap Basic > Ring Type. Tap the

ringtone you want.

To set a ringtone for a contact, navigate to your Contact Directory and tap the contact. Tap , update the

contact’s Ring Type, and tap Save.

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