Polycom VoiceStation 300 User manual
USER GUIDE
VoiceStation™ 300
User Guide
VoiceStation™ 300 - 3
Introduction
Parts List
For Best Performance
Thank you for choosing Polycom’s
VoiceStation™ 300. VoiceStation™ 300
uses Polycom’s unique Acoustic Clarity
Technology to provide clear, full-duplex,
two-way voice communication for your
meetings. In addition, VoiceStation™ 300
adapts dynamically to the room environ-
ment to eliminate echoes and clipping.
Three built-in microphones pick up sound
all around the room so you can speak
naturally and be easily understood.
Please review this User Guide before us-
ing the phone. Save this User Guide for
future reference.
Please take a moment now to complete
and mail your VoiceStation™ 300 regis-
tration card, or register online at www.
polycom.com.
►Place VoiceStation™ 300 in the center of a
table or desk.
►Locate VoiceStation™ 300 in a room with
soft furnishings such as carpets, curtains,
and sound-absorbing walls and ceilings.
►Keep papers and other objects away from
your SoundStation™ 300.
►Speak at normal volume.
►Speak toward your VoiceStation™ 300.
Note: Refer to Quick Start Guide for additional
information.
VoiceStation™ 300 - 4
Installing VoiceStation™ 300
1. Connect one end of the long console cable
to the bottom of the phone.
2. Insert the Power Supply plug into a nearby
electrical outlet.
3. Connect the other end of the long console
cable to the bottom of the Power Supply.
VoiceStation™ 300 will run a brief self-
test, and then you will hear a tone. If you
don’t hear the tone, verify that the outlet is
working and the power is switched on.
4. Connect the short telephone cable to the
Power Supply. Your System Administrator
can help you to identify a standard analog
phone line.
5. Connect the other end of the short tele-
phone cable to a jack wired for a standard
analog phone line.
►Do not plug the VoiceStation™ 300 into a
digital telephone network. Doing so may
damage the phone.
VoiceStation™ 300 - 5
Using VoiceStation™ 300
6. Place VoiceStation™ 300 in the center of
the room on a at, stable surface and press
the Volume Up and Volume Down buttons
to adjust the Ringer.
►The Ringer has three modes: High, Low,
and Off. The Ringer sounds when you
press the Volume buttons to indicate current
status.
7. Press the On/Off button to obtain a dial
tone.
►If you do not hear a dial tone, you may not
be connected to an analog telephone line.
For assistance, contact your System Admin-
istrator.
►When the On/Off indicator light is on, the Volume
buttons control the sound level of the speaker.
►When the On/Off indicator light is off, the Vol-
ume buttons control the ringer volume.
Keypad
Dialing a Number
Example:
VoiceStation™ 300 - 6
Answer a Call
Press the button when VoiceStation™ 300 rings.
Adjust Speaker Volume
When a call is in progress, press the Volume Up or
Volume Down button to adjust the sound level.
Microphone Mute
Press the Mute button to turn off the microphones and
prevent the other party from hearing your conversa-
tion. The red indicator lights near the microphones
will be on. The speaker is still active and you can
hear the other party. Press the Mute button again to
resume two-way communication. The red indicator
lights will go out.
Place a call on Hold
Press the Hold button to place a call on hold. The red
indicator lights near the microphones will blink. Press
the Hold button again to resume two-way communica-
tion. The red indicator lights will go out.
Special Features
Your telephone system may provide special features
such as Call Waiting, Conference, or Transfer which
can be accessed by pressing the Special Features key.
Ask your System Administrator for more information
on special features available with your phone system.
End a Call
Press the On/Off button to end the call.
VoiceStation™ 300 - 7
Redial
Press the Redial button.
Record a Conversation
Plug the end of a cable with RCA-type connectors
into the Aux Out jack on the Power Supply. Plug the
other end of the cable into the Aux In jack of your tape
recorder.
Private Conversations
Plug a telephone into the data port on the SoundSta-
tion 300 wall module. Press the Hold button to place
the call on hold, then pick up the receiver of the
telephone connected to the data port. You may also
connect a fax machine or computer modem to the data
port.
Audio cable
(RCA cable)
Fax Machine
Telephone
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Fax Machine
Telephone
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Computer
VoiceStation™ 300 - 8
Maintenance
Troubleshooting
Clean the VoiceStation™ 300 with a soft, dry cloth.
Do not use alcohol- or petroleum-based cleaners.
Mufed or “In a Well”
Reception
►Speak closer to the phone so that
the microphones pick up your
speech more accurately.
►Add more sound absorbency to the
room.
Excessive Noise
►Noisy equipment such as a com-
puter or fan may make it difcult to
hear the other party. Both parties
should turn off noisy equipment.
►Try calling again to see if a differ-
ent line provides a better connec-
tion.
Physical Damage
►If physical damage is severe
enough that the internal parts
become visible, disconnect the
VoiceStation™ 300 immediately.
►Do not reconnect to the network
until the VoiceStation™ 300 has
been repaired.
No Dial Tone
►Check that all connections are cor-
rect and tight.
►Make sure the short cable is con-
nected to a standard analog phone
line.
►Try a different telephone line.
Phone Does Not Ring
►Adjust the Ringer with the Volume
up button.
Short Silences, Echoes, or
Clipped Speech
►Do not move VoiceStation™ 300
while it is in use.
►Keep your hands away from the
phone during calls.
►Keep papers, cups, coffee pots, and
other objects away from the phone.
►At the beginning of a call, allow
each speaker present to speak in
turn for a few moments to enable
the phone’s electronics to adjust to
the acoustic environment.
►The other party may be using low
quality equipment or a half-duplex
conference bridge, in which case
there is no solution.
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6
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