Polar Electro DY395 User manual

CD239_ML_A5_v7_20230302.indb 1

2023/3/2 13:16

Multideck

Refrigerator

Instruction manual

Model •Modèle •Modell •Modello •Modelo •Malli:

DY395 DY396 DY397 DY398

Safety Instructions

•Position on a flat, stable surface.

•A service agent/qualified technician should carry out

installation and any repairs if required. Do not remove any

components or service panels on this product.

•Consult Local and National Standards to comply with the

following:

-Health and Safety at Work Legislation

-BS EN Codes of Practice

-Fire Precautions

-IEE Wiring Regulations

-Building Regulations

•DO NOT use jet/pressure washers to clean the appliance.

•DO NOT use the appliance outside.

•DO NOT use this appliance to store medical supplies.

•DO NOT allow oil or fat to come into contact with the plastic

components or door seal. Clean immediately if contact occurs.

•DO NOT store products on top of the appliance.

•Bottles that contain a high percentage of alcohol must be

sealed and placed vertically in the refrigerator.

•Always carry, store and handle the appliance in a vertical

position and move by holding the base of the appliance.

•Always switch off and disconnect the power supply to the unit

before cleaning.

•Keep all packaging away from children. Dispose of the packaging

in accordance with the regulations of local authorities.

•If the power cord is damaged, it must be replaced by a POLAR

agent or a recommended qualified technician in order to avoid

a hazard.

•Children should be supervised to ensure that they do not play

with the appliance.

•This appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental capabilities,

or lack of experience or knowledge, unless they have been

given supervision or instruction concerning the use of the

appliance by a person responsible for their safety.

•Polar recommend that this appliance should be periodically

tested (at least annually) by a Competent Person. Testing

should include, but not be limited to: Visual Inspection,

Polarity Test, Earth Continuity, Insulation Continuity and

Functional Testing.

•POLAR recommend that this product is connected to a circuit

protected by an appropriate RCD (Residual Current Device).

Caution: Risk of Fire

•Do not store explosive substances such as aerosol cans

with a flammable propellant in this appliance.

•Warning: Do not use mechanical devices or other means

to accelerate the defrosting process, other than those

recommended by the manufacturer.

•Warning: Do not damage the refrigerant circuit.

•Warning: Do not use electrical appliances inside the food

storage compartments of the appliance.

Product Description

DY395 - POLAR Multideck Refrigerator 950mm DY396 - POLAR Multideck Refrigerator 1250mm

DY397 - POLAR Multideck Refrigerator 1550mm DY398 - POLAR Multideck Refrigerator 1850mm

Pack Contents

The following is included:

•POLAR Multideck Refrigerator and keys •Instruction manual

POLAR prides itself on quality and service, ensuring that at the time of packaging the contents are

supplied fully functional and free of damage.

Should you find any damage as a result of transit, please contact your POLAR dealer immediately.

Warning: Keep all ventilation openings clear of

obstruction. Unit should not be boxed in without

adequate ventilation.

Installation

Ventilation

•Locate the appliance in a dry place.

•Protect against direct exposure to sunlight

and sources of heat or draughts including

air currents such as radiators, fans, air

conditioning units and doors, etc.

•Install the appliance in a place with good

natural ventilation to increase ventilation

properties.

•Multidecks generate a considerable amount of

heat and, if operated in a small unventilated

room will quickly cause the room temperature

to become excessive. This could cause the

motor to overheat and possibly damage

the compressor. At the very least, such an

installation will cause the unit to use an

excessive amount of electricity.

•Poor ventilation / excessive heat can cause the

multideck to produce excessive condensation.

1. Remove the appliance from the packaging.

Make sure that all protective plastic film and

coatings are thoroughly removed from all

surfaces.

2. To optimize performance and longevity, ensure

a minimum clearance of 2.5cm is maintained

between the unit and walls and other objects,

with a minimum 20cm clearance on the top.

NEVER LOCATE NEXT TO A HEAT SOURCE.

Operation

Control Panel

•Plug the mains lead in to the socket and switch

on, then turn on product using the mains

switch (this will light up).

Digital Temperature Controller

Operation

1. Press and hold ibutton.

2. Press or button to modify and store the

displayed value.

3. Release ibutton to exit the adjustment and

store new set temperature

Lighting

To turn on the display light press the Mbutton. To

turn off press the M button again.

Defrost

The cycle will take place periodically throughout the

day. It will display as def. The Customer is not

required to alter this at any point.

3. Set the brakes on the castors to keep the

appliance in position.

Note: Not for use in vans or trailers, food

trucks or similar vehicles.

If the unit has not been stored or moved in

an upright position, let it stand upright for

approximately 12 hours before operation.

If in doubt allow to stand.

Note: Before using the appliance

for the first time, clean the

shelves and interior with soapy

water then dry well.

Cleaning, Care & Maintenance

1. Before cleaning always disconnect the Multideck Refrigerator from the electricity supply.

2. Clean using either warm soapy water, or a suitable antibacterial cleaning agent, dry thoroughly before

reconnecting the electricity supply.

3. Do not use abrasive or corrosive cleaning agents.

Cleaning the Condenser

Your Polar Multideck Refrigerator will benefit from having the condenser cleaned at regular intervals, your

Polar service agent will be able to carry this out for you.

Troubleshooting

A qualified technician must carry out repairs if required.

Fault

Probable Cause

Solution

The appliance is not

working

The unit is not switched on

Check the unit is plugged in correctly and

switched on

Plug or lead is damaged

Replace Plug or Lead

Fuse in the plug has blown

Replace the fuse

Mains power supply fault

Check mains power supply

Poor refrigeration

performance

High ambient temperature

Ventilate room or area around Multideck

Poor ventilation

Increase air flow around multideck

Too much food in the Showcase

is preventing cold air circulating

Take out some food

Condenser needs to be cleaned

Consult a qualified Technician

Multideck is not level

Adjust position to level

Showcase is noisy

when turned on

Multideck is too close to a wall or

other object

Move position

Fault Code def

Defrost Cycle in progress

No action required

Fault Code HI

Internal temperature has risen

above set temperature.

Ensure all grills and ventilation are not

obstructed. Pull down the shutter for 1

hour. IF unit still reads HI call for service

Fault Code LO

Internal temperature has

dropped below set temperature

If this persists call for service

Fault Code E1

Air Probe Failure

Remove stock and switch off unit. Failure

to do so may further damage the unit.

Call for service

Fault Code E2

Failure has occurred to the

evaporator probe

Call for service

Operating outside of the recommend temperature range and placing next to a heat source

will also increase the amount of ice and internal/external condensation. If external

condensation occurs wipe the surface down with a cloth.

Excessive ice will result in longer running times that will increase energy consumption and

increase the deterioration of components.

Technical Specifications

Note: Due to our continuing program of research and development, the specifications herein may be

subject to change without notice.

Model

Voltage

Power

Current

Capacity

(Litres)

Refrigerant

Dimensions

H x W x D mm

DY395

220-240V~

50Hz

13a

~4.5

549

R290

1950x950x670

DY396

220-240V~

50Hz

13a

~4.5

731

R290

1950x1250x670

DY397

220-240V~

50Hz

13a

~4.5

914

R290

1950x1550x670

DY398

220-240V~

50Hz

13a

~4.5

1097

R290

1950x1850x670

Operating Temperature

Range

Default Temperature

Setting

Defrost Interval

Default Setting

1-10 (°C)

3 (°C)

2 hrs

Note: For optimal performance and efficiency, please ensure to mind the net usable capacity (load limit) when

filling.

Impact of temperature settings on food waste:

In order to reduce food waste from decomposition or dehydration, this appliance should be operated in

its designated operating range.

Optimum temperature for food storage: 6°C

To order spare parts please contact your Polar Stockist:

https://www.polar-refrigerator.com/stockist

Minimum period of spares parts to be available:

Door handles, door hinges, knobs, dials and buttons, door gaskets, peripheral trays, baskets and racks

for storage, as appropriate to the appliance, will be made available to both end users and professional

users for a minimum of eight years after the last unit of the model is placed on the market. A broader

selection of parts will also be made available to Professional users for this period.

Model information can be found on the product database:

https://eprel.ec.europa.eu/screen/product/refrigeratingappliancesdirectsalesfunction

Model information can be found on the product:

The Model Identifier can usually be found on the inside wall and on the reverse of the unit.

Electrical Wiring

POLAR appliances are supplied with a 3 pin BS1363 plug and lead.

The plug is to be connected to a suitable mains socket.

POLAR appliances are wired as follows:

•Live wire (coloured brown) to terminal marked L

•Neutral wire (coloured blue) to terminal marked N

•Earth wire (coloured green/yellow) to terminal marked E

This appliance must be earthed.

If in doubt consult a qualified electrician.

Electrical isolation points must be kept clear of any obstructions. In the event of any emergency

disconnection being required they must be readily accessible.

Disposal

EU regulations require refrigeration product to be disposed of by specialist companies who remove or

recycle all gasses, metal and plastic components.

Consult your local waste collection authority regarding disposal of your appliance. Local authorities are

not obliged to dispose of commercial refrigeration equipment but may be able to offer advice on how to

dispose of the equipment locally.

Alternatively call the POLAR helpline for details of national disposal companies within the EU.

Compliance

The WEEE logo on this product or its documentation indicates that the product must

not be disposed of as household waste. To help prevent possible harm to human

health and/or the environment, the product must be disposed of in an approved and

environmentally safe recycling process. For further information on how to dispose of

this product correctly, contact the product supplier, or the local authority responsible for

waste disposal in your area.

POLAR parts have undergone strict product testing in order to comply with

regulatory standards and specifications set by international, independent,

and federal authorities.

POLAR products have been approved to carry the following symbol:

mechanical, photocopying, recording or otherwise, without the prior written permission of POLAR.

Every effort is made to ensure all details are correct at the time of going to press, however, POLAR reserve the right to

change specifications without notice.

+44 (0)845 146 2887

http://www.polar-refrigerator.com/

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