Point Mobile PM500 User manual
Mobile POS Terminal
PM500
User Manual
For AndroidTM 7.1
Google, Android, Google Play and other marks are
trademarks of Google LLC.
Copyright © 2006 – 2020
Point Mobile Co., Ltd. All rights reserved
PM500 Android 7.1 User Manual
1
© 2020 POINTMOBILE Co., Ltd. All rights reserved
Instruction
This manual provides information about basic features and using the PM500. Please read this manual
carefully before using your handy payment device and peripherals to ensure safe and proper use.
Revision History
Revision
Date
Description
V01
24 Aug 2020
Initial release
V02
26 Aug 2020
Added ‘Printer roller reassembling’
Note: Screenshots in this manual may differ from actual screens.
PM500 Android 7.1 User Manual
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© 2020 POINTMOBILE Co., Ltd. All rights reserved
Instruction
Related Document
PM500 MasterApplication Guide –describes how to use the features of MasterApp.
PM500 SKUs
The contents of this manual can cover the following SKUs. SKU configuration can be changed
depending on location.
SKU
Common
Rear
Camera
Scanner
UHF
RFID
RAM
/Flash
Fiscal
PCI
SKU1 (EU/KR)
SKU2 (N-America)
SKU3 (Japan)
LTE
Wi-Fi
IC/MSR
Thermal Printer
NFC
Bluetooth
O
1/8G
O
SKU1-1
O
2/16G
O
SKU1-2
O
1/8G
SKU1-3
O
2/16G
SKU4 (EU/KR)
SKU5 (N-America)
SKU6 (Japan)
O
1/8G
O
SKU4-1
O
2/16G
O
SKU4-2
O
1/8G
SKU4-3
O
2/16G
SKU7
O
1/8G
O
O
SKU8
O
1/8G
O
SKU8-1
O
2/16G
O
SKU8-2
O
1/8G
SKU8-3
O
2/16G
PM500 Android 7.1 User Manual
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© 2020 POINTMOBILE Co., Ltd. All rights reserved
Table of Contents
INSTRUCTION ..........................................................................................................1
Revision History.......................................................................................................................1
Related Document...................................................................................................................2
PM500 SKUs ...........................................................................................................................2
TABLE OF CONTENTS.............................................................................................3
GETTING STARTED .................................................................................................6
Device Parts ............................................................................................................................6
Product Standard Accessories.................................................................................................8
Setup .......................................................................................................................................9
Install & Remove Battery......................................................................................................9
Install the battery........................................................................................................................9
Remove the battery ..................................................................................................................10
SIM, SAM, and microSD cards...........................................................................................11
Install and remove SIM and SAM cards....................................................................................12
Install and remove microSD card..............................................................................................13
Charge the device ..............................................................................................................14
Battery Specification.................................................................................................................15
LED Indicator............................................................................................................................15
Turn on & off PM500 ..........................................................................................................16
Thermal Printer......................................................................................................................17
Paper Roll Recommendation..............................................................................................17
Paper Roll Installation.........................................................................................................17
Reassemble Printer Roller..................................................................................................19
Use a touch screen................................................................................................................20
PAYMENT ...............................................................................................................22
Master App: PciMaster...........................................................................................................22
PM500 Android 7.1 User Manual
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© 2020 POINTMOBILE Co., Ltd. All rights reserved
Download Application.........................................................................................................23
Run Application ..................................................................................................................24
Magnetic Stripe Card.............................................................................................................25
IC Card ..................................................................................................................................25
Contactless Payment.............................................................................................................26
LEARNING THE BASICS........................................................................................27
Home Screen.........................................................................................................................27
Status Bar...........................................................................................................................28
Icons.........................................................................................................................................28
Notification Panel......................................................................................................................29
Quick Setting Panel..................................................................................................................30
Apps & Widget....................................................................................................................31
App Folder................................................................................................................................31
App Drawer ..............................................................................................................................32
Favorites Tray...........................................................................................................................32
Organize App in Home screen..................................................................................................33
Widget......................................................................................................................................33
Recently Used Apps.................................................................................................................35
MTP Connection with PC.......................................................................................................36
Manage Files and Folders .....................................................................................................37
Settings..................................................................................................................................39
Adjust Display Brightness...................................................................................................39
Adjust Sound......................................................................................................................39
CAMERA.................................................................................................................40
SCANNER...............................................................................................................41
Turn on the Scanner..............................................................................................................41
ScanSetting ...........................................................................................................................41
Basic...................................................................................................................................42
Options...............................................................................................................................43
Notification..........................................................................................................................43
PM500 Android 7.1 User Manual
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© 2020 POINTMOBILE Co., Ltd. All rights reserved
Wedge................................................................................................................................44
Extended Wedge......................................................................................................................44
Symbologies.......................................................................................................................47
About..................................................................................................................................47
Scan a barcode......................................................................................................................48
ScanDemo..........................................................................................................................49
WIRELESS..............................................................................................................50
Cellular Network ....................................................................................................................50
WLAN ....................................................................................................................................51
NFC .......................................................................................................................................51
Bluetooth................................................................................................................................52
UHF RFID..............................................................................................................................53
SYSTEM MAINTENANCE.......................................................................................55
System Information ...............................................................................................................55
OS Update.............................................................................................................................56
OS update via FOTA..........................................................................................................56
Factory Data Reset................................................................................................................58
CRADLE (OPTIONAL ACCESSORY).....................................................................59
Single slot PSTN Cradle (SPC) .............................................................................................59
Attach Rubber Support.......................................................................................................59
Ports...................................................................................................................................60
Provide Power to Cradle.....................................................................................................61
SECURITY...............................................................................................................62
Tamper Protection .................................................................................................................62
Entering PIN ..........................................................................................................................62
SAFETY INFORMATION.........................................................................................63
PM500 Android 7.1 User Manual
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© 2020 POINTMOBILE Co., Ltd. All rights reserved
Getting Started
Device Parts
No
Name
Description
1
Front LED indicators
Indicate the power status and notification
Find more details in LED Indicator
2
Front camera
Take a picture
3
Display
Display all operating screen
4
IC Card Reader (ICCR)
For detail information, refer to IC Card
5
Magnetic Stripe Reader
(MSR)
For detail information, refer to Magnetic Stripe Card
6
USB connector
USB 2.0 Type C / OTG
7
Scan trigger (Left)
Scan a barcode by pressing
8
Speaker
Ring buzzer and system sound
Figure 1 PM500 front view
PM500 Android 7.1 User Manual
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© 2020 POINTMOBILE Co., Ltd. All rights reserved
Getting Started
No
Name
Description
1
NFC Antenna
Communicate with NFC cards/devices
Make contactless payment
2
Thermal printer
Print a bill by thermal printer and paper roll
3
Power button
Press to turn on/off the device or the screen
4
Scan button (Right)
Scan a barcode by pressing
5
Scanner or Rear Camera
Scan a barcode or take a photo (Different by SKU)
6
I/O(dock) connector
Pogo 6 pin type I/O connector
Attach PM500 to cradle
7
Battery cover lock
Move to lock/unlock the battery cover. For more detail, see
Install & Remove Battery
Figure 2 PM500 back+right view
Figure 3 PM500 back view
PM500 Android 7.1 User Manual
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© 2020 POINTMOBILE Co., Ltd. All rights reserved
Getting Started
Product Standard Accessories
The following items are in the product box.
Accessory
Name
Standard battery pack (2,900mAh)
AC/DC power supply
Country plug (UK / US / EU / KR plug)
USB type C cable
LCD protection film
Note: The images may differ from the actual accessory.
PM500 Android 7.1 User Manual
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© 2020 POINTMOBILE Co., Ltd. All rights reserved
Getting Started
Setup
Install & Remove Battery
Install the battery
1. Insert the top of the battery first, and then push down the bottom
2. Attach the bottom of the battery cover first, and then push down the top
3. Lock the battery lock to lock side
Figure 4 Installing battery
Figure 5 Lock battery lock
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