Plantronics A20 User manual

Owner Registration

PLEASE COMPLETE YOUR OWNER REGISTRATION NOW AND MAIL TO

PLANTRONICS. This is not a condition for warranty service, but will assist us in

providing warranty service and technical support for the product.

1) Product acquired for use in: (Check one) 5) Please indicate the age and gender of the

primary user (f l ifi ti l ):

Mr.

Last Name

Company

Address

City

Phone (Day)

Phone (Night)

email address

Ms.

Place of purchase/store name:

A20

Mrs.

ZipState

Ext.

Date of Purchase

Miss First Name

month day year

(If applicable)

Fold Here Fold Here Fold Here

PL-104 A20 yellow 12/12/01 7:41 PM Page a1

1) Product acquired for use in: (Check one)

❑

Home/home office

❑

A call center



❑

An office outside the home

❑

Other

2) How many people are employed at the primary

work location/business address of the user?

❑

1-19 3

❑

100-249 5

❑

500-999



❑

20-99 4

❑

250-499 6

❑

1,000+

3) Approximately how many hours per day does

the user spend on the telephone for:

Work:



❑

0-1 hr 3

❑

4-5 hrs 5

❑

8+ hrs



❑

2-3 hrs 4

❑

6-7 hrs

Personal:



❑

0-1 hr 3

❑

4-5 hrs5

❑

8+ hrs



❑

2-3 hrs 4

❑

6-7 hrs

4) Will this product be used primarily for:(Check one)

❑

Business use 3

❑

or both



❑

Personal use

5) Please indicate the age and gender of the

primary user (for classification purposes only):

Age:



❑

Under 18 3

❑

40-49



❑

18-39 4

❑

50 & over

Gender:



❑

Male 2

❑

Female

6) Are you the primary user of this product?

❑

Yes 2

❑

7) Plantronics or our affiliates may choose to

contact you to request feedback or offer you

product information on products or services we

think may be of interest to you. Please specify if

you prefer

not

to be contacted (check all that apply).

❑

By email 2

❑

By mail 3

❑

By telephone

❑

Do not contact me

❑

Do not allow your affiliates to contact me

Fold Here Fold Here Fold Here

Thank you for filling out your owner registration. Please tear off at perforation below.

Fold to show Plantronics’address. Remove strip or moisten glue, seal and mail.

PL-104 A20 yellow 12/12/01 7:41 PM Page a2

345 Encinal Street

Santa Cruz, California 95060

800.544.4660

www.plantronics.com

the logo design, and the Plantronics and logo design

combined are registered trademarks of Plantronics Inc.

Patents

U.S. 5,259,780 and 6,297,462 and Patent Pending

Printed in USA. 45598-01 (12-01)

PL-104 A20 yellow 12/12/01 7:41 PM Page a3

User Guide

Telephone Headset

Amplifier and

Accessory Deck

Model A20

PL-104 A20 yellow 12/12/01 7:41 PM Page a4

olume

EarMicT

one

Mute

olume

ListenSpeakT

one

Mode

olume

EarMic T

one

Mute

olume

Ear Mic T

one

Mute

VolumeMic T

one

Mute

B C

PL-104 A20 yellow 12/12/01 7:42 PM Page a5

WELCOME ■BIENVENU ■BIENVENIDO ■BIENVENIDO ■CHINESE ■KOREAN

olume

EarMic T

one

Mute



☎

ACC



DIAGRAM

PL-104 A20 yellow 12/12/01 7:42 PM Page a6

iii

DIAGRAM KEY

Amplifier to Quick

DisconnectTM Coil Cable

(P/N 26716-01)

Volume Rocker Switch

Increase

Volume Rocker Switch

Decrease

Mode Selector

Volume Indicator

Mute Bar

Headset/Handset

SelectorBar

Listen Volume Indicator

Speak Volume Indicator

Tone Indicator

Amplifier to

Telephone Cable

(P/N 40974-01)

Configuration Dial

Accessory Deck

AC Power Supply

(P/N 47249-01)

On Line Indicator (OLI)

(P/N 46657-01)

Handset Cable Jack

Headset Holder

(P/N 46336-01)

AC Adapter Jack

Accessory Jack

Telephone Jack

Amplifier

Front Rear

PL-104 A20 yellow 12/12/01 7:42 PM Page a7

How to Obtain Warranty Repairs

To obtain in or out of warranty service, please prepay shipment and return the

unit to the appropriate facility listed below:

IN THE UNITED STATES IN CANADA

Plantronics Service Center Plantronics Service Center

345 Encinal Street 1455 Pitfield Boulevard

Santa Cruz, CA 95060 Saint-Laurent, Quebec H4S 1G3

Tel. (800) 544-4660 Tel. (800) 540-8363

Fax (800) 279-0162 (514) 956-8363

Fax (514) 956-1825

Please use the original container, or pack the unit(s) in a sturdy carton with

sufficient packing material to prevent damage. Include the following

information:

1. A proof-of-purchase indicating model number and date of purchase.

2. Bill-to address

3. Ship-to address

4. Number and description of units shipped

5. Name and telephone number of person to call, should contact be necessary

6. Reason for return and description of the problem

Damage occurring during shipment is deemed the responsibility of the carrier,

and claims should be made directly with the carrier.

WARRANTY AND SERVICE

The name Plantronics, the Plantronics logo and SoundGuard are registered

trademarks of Plantronics, Inc.

Vista, Quick Disconnect, Call Clarity, and SoundGuard Plus are trademarks

of Plantronics, Inc.

Try our Fax-on-Demand Information Services at:

Tel. (800) 544-4660 (Prompt #4)

PL-104 A20 yellow 12/12/01 7:42 PM Page a8

PL-104 A20 yellow 12/12/01 7:42 PM Page a9

NO POSTAGE

NECESSARY

IF MAILED

IN THE

UNITED STATES

PLANTRONICS

PO BOX 9367

BREA CA 92822-8881

POSTAGE WILL BE PAID BY ADDRESSEE

FIRST-CLASS MAIL PERMIT NO. 51 BREA CA

BUSINESS REPLY MAIL

PL-104 A20 yellow 12/12/01 7:42 PM Page a10

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