Plantronics EXPLORER 240

Plantronics Explorer®240, 242, 243, 245, 395

User Guide

NEED MORE HELP?

CALL US!

Instead of driving back to

the store, call us for help on

pairing, fit or usage of your

new headset.

1-866-363-2583

Welcome

Thank you for purchasing the Plantronics Explorer 240, 242, 243, 245,

or 395 headset. This guide contains instructions for setting up and using

your new headset.

Please refer to the separate For Your Safety guide for important

product safety information prior to installation or use.

Getting Assistance

The Plantronics Technical Assistance Center is ready to assist you.

You can ﬁnd answers to frequently asked questions, ask a question

using e-mail, receive service over the Internet, or speak directly

with a representative. Visit www.plantronics.com/support.

NOTE If you are considering returning this headset, please contact

the Technical Assistance Center ﬁrst.

Registering Your Product

Visit www.plantronics.com/productregistration to register your product

online so we can provide you with the best service and technical support.

NOTE For pairing your headset, your PIN code/Passkey is 0000.

iii

Contents

Package Contents and Features...........................................................iv

Charging Your Headset......................................................................... 1

Using the AC charger .................................................................. 1

What is Bluetooth®? ............................................................................. 2

Plantronics QuickPair®Technology .............................................. 2

Range (the distance between headset and phone) ...................... 2

Pairing Your Headset ............................................................................ 3

Adjusting the Fit.................................................................................... 4

Headset Controls and Indicators........................................................... 6

Troubleshooting.................................................................................... 9

Product Speciﬁcations........................................................................ 10

Package Contents and Features

Headset Front*

AC Charger 100 – 240V

Headset Back

Volume Control Button

Call Control Button

Status Light

Power On/Off Switch

Swivel Earloop [ﬁts either ear]

Microphone

Speaker/Eartip

Micro USB Charging Jack

Power On/Off Switch

NOTE Your headset may look different than the illustration, but will still

work as described.

* For illustration purposes only; designs will vary by model number.

Charging Your Headset

Your new headset performs best when it is fully charged. While your

headset is charging, the indicator light glows red. When your headset is

fully charged, the indicator light turns blue.

How to Charge Your Headset Using the AC Charger

1 Plug the charger into a power outlet.

2 Connect the charger cable to the headset.

NOTE Never charge the battery where the temperature may fall below

32°F (0°C) or rise above 104°F (40°C). Do not use your earpiece while it

is connected to the charger.

CHARGING TIME

2 hours ....................... Full charge

1 hour ......................... Minimum charge

before ﬁrst use

What Is Bluetooth?

Bluetooth wireless technology provides a way for devices, like headsets

and phones, to communicate with each other without wires. Pairing is

the set-up process of introducing your headset to your phone.

Before using your headset for the ﬁrst time, you must pair it with

your Bluetooth-enabled phone.

Plantronics QuickPair™ Technology

To simplify the Bluetooth setup process, your new headset uses

Plantronics QuickPair technology. This process is shown on the next page.

• The ﬁrst time you turn your headset on, your headset

automatically enters pairing mode for 10 minutes.

•

Until you successfully pair your headset with a Bluetooth-

enabled phone, every time you turn it on it will enter pairing mode.

• To later pair to a new phone, turn on the headset, then press

and hold the Call Control button until red then blue ﬂashing

appears, which indicates pairing mode status.

Range (the distance between headset and phone)

• To maintain the connection, keep your headset within 33 feet

of your phone.

• For the least amount of interference place the headset and

phone on the same side of your body.

If you move too far from your phone and lose the Bluetooth connection:

•

the headset may reconnect automatically within 60 seconds when

you move closer to your phone (you will hear a low tone), OR

• you may have to tap the Call Control button to reconnect (you

will hear a low tone), OR

• if neither of the above options work, you may have to

reconnect to your headset using your phone’s Bluetooth menu.

How to Pair Your Phone With Your Headset for the First Time

1 Turn on the Bluetooth feature on your phone.

For most phones, select Settings/Tools > Connections >

Bluetooth > On. See your phone’s user guide for more information.

2 Turn the headset on.

Turn on your headset by sliding the Power Switch toward the

microphone. Wait until the indicator light ﬂashes red then blue.

If you don’t see the red then blue ﬂashes, turn the headset off, then

turn it on again. Press and hold the Call Control button until you see

the red then blue ﬂashes that indicate pairing mode status.

3 Set your Bluetooth phone to ‘discover’ to locate the headset.

This usually involves going to ‘setup’, ‘connect’ or ‘Bluetooth’ menu

on your phone and selecting the option to ‘discover’ or ‘add a

device’.

4 Once available headsets are listed, select your headset (for

example 2XXPlantronics or 3XXPlantronics). If prompted for a

passkey, enter 0000.

When pairing is successful, the indicator on your headset ﬂashes

blue. Your phone will also conﬁrm when pairing is complete.

Pairing Your Headset

SETTINGS

Time and Date

Phone Settings

Bluetooth

Sound Settings

Networ k Services

Security

Reset Settings

BLUETOOTH

Discover/

BLUETOOTH

2XXPlantronics

PASSKEY

0000

Call Us with Questions 1-866-363-BLUE (2583)

The headset comes out of the box with the earloop in place to wear on

your right ear.

1 Place the earloop behind your ear.

Rotate the headset so that the speaker rests comfortably in your ear.

2 Align the microphone with the corner of your mouth.

Callers can hear you best when you point the microphone towards

the corner of your mouth.

Adjusting the Fit

It’s easy to move earloop to ﬁt on your left ear.

1 Lift the earloop.

2 Swivel the earloop to the right and push it back down.

Adjusting the Fit

Right Left

Headset Controls and Indicators

Action Indicator Light Tone

Turn the headset

on or off

On: Slide the Power Switch

to the “On” position.

Off: Slide the Power Switch

to the “Off” position.

On: Short blue ﬂash

Off: Long red ﬂash,

then turns off

On: Four rising tones

Off: Four descending

tones

Answer/end

a call

Tap the Call Control button. None Brief low tone at the

beginning or end of

the call.

Reject an

incoming call

Press and hold the Call

Control button until you

hear a low tone.

None Low tone

Missed call

indicator

Brieﬂy press any button to

cancel the indicator light.

Two simultaneous red/

blue ﬂashes, a pause, then

two more red/blue ﬂashes

(repeating for 5 minutes or

until cancelled).

None

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