Plantronics BackBeat GO User manual
WIRELESS STEREO
LEARN MORE
Designed in Santa Cruz, California
Calls and streaming audio
• Take a call or end it (1 tap)
• Reject a call (2-second press)
• Hold rst call and answer second call
(1 tap)
• Switch between calls (2-second press)
• End second call and retrieve rst call
(1 tap)
• Transfer call from phone (1 tap)
• Redial (2 taps)
• Use phone’s voice-control feature to
make a call (2-second press until tone
is heard)
• Reconnect lost Bluetooth® connection
(1 tap if the earbuds can’t automati-
cally reconnect)
• Play or pause audio (1 tap)
Micro USB charging port
(right earbud)
• 1 hour before rst use
(LED is red until fully charged)
• 2.5 hours for full charge
Volume, tracking and mute
• Volume up or down
(1 tap on + or – per level change)
• Track forward or back (2-second
press on + or – per track change)
• Mute on or off during a call
(1 tap on both + and – )
Power, pairing and battery check
• Turn on or off (2-second press)
• Activate pairing mode after initial
set up (press until red/blue LED
flashes)
• Check battery level
(1 tap when power is on)
TAKE A LOOK
B
Be safe! Please read the safety guide
before using your new headphones.
AB
C
C
D
A
C
D
LED
POWER
PLT_BBTGO
GET CONNECTED
Earbuds can only be paired and connected
with one device at a time. See “Switch Devices”
section for more detail.
1. READY
First time, right out of the box:
With earbuds turned off, activate Bluetooth
pairing mode by pressing Power/Pairing
button on. The LED flashes red/blue to
indicate pairing mode.
Pairing new phone/reconnecting original:
With earbuds turned off, press Power/Pairing
button until the LED flashes red/blue.
2. SET
Activate the Bluetooth feature on your device,
then use phone menus to “add,” “search” or
“scan” for new Bluetooth devices.
Phones have different menus to select from:
iPhone: Settings > General > Bluetooth > On
(starts the search for devices)
BlackBerry® smartphone: Settings/options >
Bluetooth: On > Search for devices
Android™ smartphone: Wireless & Networks >
Bluetooth: On > Scan for devices
3. CONNECT
Select “PLT_BBTGO” from the list of Bluetooth
devices shown on your device.
If device asks for a passcode, enter four zeros
(0000). You may see **** on screen.
Some devices also ask to confirm connection
after pairing.
The earbud’s LED will stop flashing red/blue
once successfully paired/connected.
You can now make a call using your device’s
keypad or voice-dialing feature and enjoy
audio listening from your device.
TRY IT ON
The right fit = the best audio:
For the best sound performance and
a secure, comfortable fit, be sure to
adjust the earbuds to rest gently in
your ear and drape around the back of
your neck. Use the provided fit kit to
find the eartip that works best for you.
For additional support, place the
optional stabilizer behind the eartip.
The loop of the stabilizer will fit snugly
into the back area of your ear.
BackBeat GO does not support multipoint
connectivity, so it can only recognize and
remember one paired device at a time.
For example, each time you switch from
using your smartphone to your tablet,
you will need to establish a new pairing
with your BackBeat GO earbuds.
For some phones and tablets, if
reconnection by selecting “PLT_BBTGO”
from the list of known devices does
not work at first try, you need to delete
“PLT_BBTGO” from the list and try a new
pairing.
Switch Devices
TIPS
Stay near your device:
Bluetooth has a working “range” of up to 33
feet between your phone and earbuds before
audio degrades and the connection is lost.
For best audio reception, keep your phone on
the right side of your body.
Learn how to reconnect:
Your earbuds try to reconnect a lost
connection. If they can’t, then tap the Call
button once or manually reconnect via your
phone’s Bluetooth menu.
Decipher the beeps:
If you have a call on hold, you will hear a beep
every 5 seconds. If you are on mute, you will
hear a beep every 30 seconds.
In addition, if you long-press certain buttons
(more than 2-second press), a feedback beep
will be heard (example, accessing the Voice
Control feature on your phone).
Juggle two calls:
You can take a second call and place the first
call on hold by tapping the Call button to
accept the new call.
Switch between calls by pressing the Call
button for a few seconds and you will hear a
beep, indicating the switch is happening.
You can end a call and return to the other
call on hold by tapping the Call button. Some
phones require tapping the Call button twice.
Use your voice:
Some smartphones allow you to use voice
commands to activate their features, such as
voice-dialing or playing music.
To activate your smartphone’s voice controls,
press the Call/Audio button until you hear
your phone prompt you for a command.
Never miss a call:
You will hear an incoming call alert while
listening to stored or streaming audio.
When you take the call, your stored audio
(downloaded tunes, video or podcasts) will
pause.
If you are listening to live streaming audio
(Internet radio) then it will mute, not pause,
during your call. Once you end your call, your
playback or streaming will resume.
Check the battery level:
If you are on a call or listening to audio you
will hear a tone when the battery is low.
You can check the battery level by tapping
the Power button. The LED flashes to show
the charge level.
Blue flash = battery OK to full
Red flash = less than 15 minutes call time
remaining
Keep it clean
Use a dry cotton swab to wipe clean the
eartip and fabric screen that covers the
speaker.
SPECIFICATIONS
Talk Time Up to 4.5 hours
Play Time Up to 4 hours
Standby Time Up to 10 days
Operating Distance (Range) Up to 33 feet from device
Headphones Weight 13 grams
Speakers 6mm neodymium
Noise Reduction Digital Signal processing (DSP) and full duplex echo
cancellation
Charge Connector Micro USB charging
Battery Type Rechargeable, non-replaceable lithium-ion polymer
Charge Time (Maximum) 2.5 hours
Power Requirements 5V DC – 180 mA
Bluetooth Version v2.1 + EDR
Bluetooth Profiles A2DP 1.2, AVRCP, HFP v1.5, HSP v1.1
Operating, Storage and
Charging Temperature
32°F - 104°F (0°C - 40°C)
Z302
N10687
Phone support in USA:
1-866-363-BLUE (2583) or
plantronics.com/support
©2012 Plantronics, Inc. All Rights Reserved. Bluetooth
is a registered trademark of Bluetooth SIG, Inc. and
any use by Plantronics is under license. iPhone is a
trademark of Apple Inc., registered in the U.S. and
other countries. BlackBerry is the property of Research
In Motion Limited and is registered and/or used in the
U.S. and countries around the world. All other trade-
marks are the property of their respective owners.
87615-06 (3-12)
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