PIXELHUE Flex-View F Series User manual

Flex-View Event Presentation

Switching Solution

Flex-View Seamless Switchers

Event Management Software Triton

Event Controller

User Manual

www.pixelhue.com

No part of this document may be copied, reproduced, extracted or transmitted in any form or by any

means without the prior written consent of Pixelhue Technology Ltd (hereinafter referred to as

PIXELHUE).

Trademarks

is a trademark of Pixelhue Technology Ltd.

Brand and product names mentioned in this manual may be trademarks, registered trademarks or

copyrights of their respective holders.

Statement

Thank you for choosing PIXELHUE products. This document is intended to help you understand and use

the products. PIXELHUE may make improvements and/or changes to this document at any time and

without notice. If you experience any problems in use or have any suggestions, please contact us via

the contact information given in this document. We will do our best to solve any issues, as well as

evaluate and implement any suggestions.

This document could contain technical inaccuracies or typographical errors. Changes are periodically

made to the information in this document; these changes are incorporated in new editions of this

document.

The latest edition of user manuals can be downloaded from the official website of PIXELHUE.

Flex-View Event Presentation Switching Solution

User Manual

Contents

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Contents

Contents.............................................................................................................................................................ii

1 General........................................................................................................................................................... 1

1.1 About This Manual................................................................................................................................ 1

1.2 Version History...................................................................................................................................... 1

1.3 Symbols and Pictures........................................................................................................................... 2

2 Safety ............................................................................................................................................................. 4

2.1 General Considerations ........................................................................................................................ 5

2.1.1 General Safety.............................................................................................................................. 5

2.1.2 Environmental Requirements...................................................................................................... 5

2.1.3 Device Safety ............................................................................................................................... 6

2.1.4 Personal Safety............................................................................................................................ 6

2.2 Device Carrying ..................................................................................................................................... 7

2.3 Device Mounting ................................................................................................................................... 7

2.3.1 Mounting on a Desktop ............................................................................................................... 7

2.3.2 Mounting into a Rack................................................................................................................... 8

2.3.3 Grounding..................................................................................................................................... 8

2.4 Cable Requirements.............................................................................................................................. 8

2.4.1 Power Cords................................................................................................................................. 8

2.4.2 Signal Cables ............................................................................................................................... 9

2.4.3 Miscellaneous.............................................................................................................................. 9

2.5 Electrical Safety .................................................................................................................................. 10

2.5.1 Battery ........................................................................................................................................ 10

2.5.2 Electromagnetic Interference ................................................................................................... 10

2.5.3 Anti-Static................................................................................................................................... 10

2.6 Unpacking and Inspection.................................................................................................................. 10

2.6.1 Unpacking .................................................................................................................................. 10

2.6.2 Inspection................................................................................................................................... 10

2.7 Device Labels ...................................................................................................................................... 11

2.8 Notes and Cautions ............................................................................................................................ 11

2.8.1 Installation Notes....................................................................................................................... 11

2.8.2 FCC Caution ............................................................................................................................... 12

2.8.3 Others ......................................................................................................................................... 12

3 Terms and Definitions................................................................................................................................. 13

4 Overview....................................................................................................................................................... 15

Flex-View Event Presentation Switching Solution

User Manual

Contents

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iii

4.1 Solution Overview ............................................................................................................................... 16

4.2 Control Overview................................................................................................................................. 17

4.3 Initial Inspection.................................................................................................................................. 17

5 Hardware Introduction ................................................................................................................................ 18

5.1 F8 ......................................................................................................................................................... 19

5.1.1 Front Panel................................................................................................................................. 19

5.1.2 Rear Panel .................................................................................................................................. 20

5.2 F4 ......................................................................................................................................................... 23

5.2.1 Front Panel................................................................................................................................. 23

5.2.2 Rear Panel .................................................................................................................................. 24

5.3 F4 Lite .................................................................................................................................................. 25

5.3.1 Front Panel................................................................................................................................. 25

5.3.2 Rear Panel .................................................................................................................................. 26

5.4 Input Cards .......................................................................................................................................... 30

5.4.1 SL-DVI Quad Input Card............................................................................................................. 30

5.4.2 HDMI 1.3 Quad Input Card ........................................................................................................ 31

5.4.3 HDMI 1.4 Quad Input Card ........................................................................................................ 32

5.4.4 3G-SDI Quad Input Card ............................................................................................................ 33

5.4.5 12G-SDI Input Card .................................................................................................................... 33

5.4.6 DP 1.1 Quad Input Card............................................................................................................. 34

5.4.7 Dual 4K HDMI 2.0/DP 1.2 Input Card ....................................................................................... 35

5.5 Output Cards ....................................................................................................................................... 37

5.5.1 SL-DVI Quad Output Card.......................................................................................................... 37

5.5.2 HDMI 1.3 Quad Output Card ..................................................................................................... 37

5.5.3 DVI (HDMI 1.4) Quad Output Card............................................................................................ 38

5.5.4 HDMI 1.4 Quad Output Card ..................................................................................................... 39

5.5.5 3G-SDI Quad Output Card.......................................................................................................... 41

5.5.6 12G-SDI Output Card ................................................................................................................. 41

5.5.7 DVI (HDMI 1.4)/OPT Output Card............................................................................................. 43

5.5.8 4K HDMI 2.0/OPT Output Card II.............................................................................................. 44

5.6 MVR Cards........................................................................................................................................... 45

5.7 AUX Cards ........................................................................................................................................... 46

5.7.1 AUX HDMI Output Card ............................................................................................................. 46

5.7.2 AUX SL-DVI Output Card ........................................................................................................... 46

6 Menu Operations......................................................................................................................................... 48

6.1 F8 ......................................................................................................................................................... 49

6.1.1 Home Screen.............................................................................................................................. 49

6.1.2 Main Menu ................................................................................................................................. 51

6.2 F4 ......................................................................................................................................................... 59

6.3 F4 Lite .................................................................................................................................................. 59

6.3.1 Home Screen.............................................................................................................................. 59

6.3.2 Use Menu System...................................................................................................................... 61

Flex-View Event Presentation Switching Solution

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Contents

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6.3.3 Main Menu ................................................................................................................................. 62

7 Event Management Software Triton .......................................................................................................... 69

7.1 Introduction ......................................................................................................................................... 70

7.1.1 Obtain Software ......................................................................................................................... 70

7.1.2 Install Software.......................................................................................................................... 70

7.2 Software Operations........................................................................................................................... 71

7.2.1 Overview..................................................................................................................................... 71

7.2.2 User Interface Introduction ....................................................................................................... 71

7.2.3 Controls Introduction................................................................................................................. 73

7.2.4 Device ......................................................................................................................................... 74

7.2.5 Input............................................................................................................................................ 82

7.2.6 Output......................................................................................................................................... 90

7.2.7 Screen......................................................................................................................................... 95

7.2.8 Layer ......................................................................................................................................... 101

7.2.9 Multiviewer (MVR for Short).................................................................................................... 122

7.2.10 Settings .................................................................................................................................. 126

8 U3 Event Controller ................................................................................................................................... 130

8.1 Hardware Introduction...................................................................................................................... 131

8.1.1 Overview................................................................................................................................... 131

8.1.2 Front View ................................................................................................................................ 131

8.1.3 Rear View ................................................................................................................................. 132

8.1.4 Side View.................................................................................................................................. 132

8.2 Lights and Status LEDs..................................................................................................................... 133

8.2.1 Lights........................................................................................................................................ 133

8.2.2 Status LEDs.............................................................................................................................. 133

8.3 Touchscreens.................................................................................................................................... 133

8.4 Control Overview............................................................................................................................... 134

8.4.1 Buttons ..................................................................................................................................... 134

8.4.2 Mouse and Keyboard............................................................................................................... 140

8.4.3 Touchscreens .......................................................................................................................... 140

8.5 Connections ...................................................................................................................................... 141

8.5.1 Connect with F8/F4 ................................................................................................................. 141

8.5.2 Connect with F4 Lite................................................................................................................ 141

8.6 Operations ......................................................................................................................................... 142

8.6.1 User Interface Introduction ..................................................................................................... 142

8.6.2 Virtual Event Controller............................................................................................................ 143

8.6.3 Peripheral Management.......................................................................................................... 145

8.6.4 KVM Control............................................................................................................................. 147

8.6.5 How to add devices? ............................................................................................................... 148

8.6.6 How to add screens?............................................................................................................... 148

8.6.7 How to add layers? .................................................................................................................. 149

8.6.8 How to save and load presets?............................................................................................... 151

Flex-View Event Presentation Switching Solution

User Manual

Contents

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9 Maintenance and Update.......................................................................................................................... 152

9.1 Device Maintenance ......................................................................................................................... 153

9.1.1 Card Installation and Replacement ........................................................................................ 153

9.1.2 Power Supply Replacement .................................................................................................... 153

9.1.3 Flight Case Installation............................................................................................................ 154

9.2 Firmware Update............................................................................................................................... 155

9.2.1 Update via USB Drive............................................................................................................... 155

9.2.2 Update in Triton ....................................................................................................................... 156

9.2.3 Update on U3 Event Controller................................................................................................ 156

ASpecifications ........................................................................................................................................... 157

A.1 Flex-View Seamless Switchers ........................................................................................................ 157

A.2 U3 Event Controller........................................................................................................................... 158

BInput Source Features .............................................................................................................................. 160

CCard Support List...................................................................................................................................... 163

DTroubleshooting........................................................................................................................................ 164

Flex-View Event Presentation Switching Solution

User Manual

1 General

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1 General

Overview

About This Manual

Version History

Symbols and Pictures

Flex-View Event Presentation Switching Solution

User Manual

1 General

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1.1 About This Manual

This user manual describes how to operate the flex-view seamless switchers and

event controller, as well as how to use the matched event management software

Triton. This manual is designed to be a reference for your daily use of our products. It

contains a complete description of the hardware and control software, as well as

includes all the necessary instructions on how to update firmware, install and replace

cards and power supplies.

Note

Always check for the latest version of all documents at www.pixelhue.com.

1.2 Version History

Version

Date

Changes

V 2.3.0

2023-3-30

Added the descriptions for 12G-SDI Output Card.

Added the descriptions for the cut and fill, layer

resource usage monitoring and log exporting functions.

Added the descriptions for the input quantization range

parameter.

Updated the user interface pictures in Chapter 7 and

Chapter 8.

Optimized the descriptions for the functions of the TOP

and BOTTOM buttons on the event controller.

V 2.2.0

2022-11-9

Added the descriptions for 12G-SDI Input Card.

Added the descriptions for the HDR format conversion,

sync signal status display, user key, screen frame rate

switching, independent RGB adjustment of brightness

and contrast, device backup and input source backup,

MVR window aspect ratio adjustment functions.

Updated the rear panel pictures of the F series devices.

Updated the descriptions and user interface pictures in

Chapter 7.

Deleted the input, output and screen Gamma

adjustment descriptions.

Deleted the descriptions for 4K HDMI 2.0/DP 1.2 Input

Card.

Deleted the descriptions for 4K HDMI 2.0/OPT Output

Card.

Added the Appendix B Input Source Features.

V 2.1.2

2022-5-16

Updated the virtual event controller and peripheral

management descriptions in Chapter 8.

Added the KVM control descriptions in Chapter 8.

V 2.1.1

2022-4-25

Added the Notes and Cautions section to Chapter 2.

Flex-View Event Presentation Switching Solution

User Manual

1 General

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Updated the battery safety descriptions.

Updated some descriptions and data of the input and

output cards.

V 2.1.0

2022-3-10

Added the descriptions for HDMI 1.4 Quad Input Card.

Added the descriptions for 3G-SDI Quad Output Card.

Updated the user interface of the event management

software Triton in Chapter 7.

Optimized the resource algorithms for the 4K/DL layers

and the cropped layers.

Added support for connector capacity switching for the

4K connectors.

Added support for UMD display on the connected

monitors.

Added new layer border effects.

Added support for the output mapping function.

Added support for the HDCP function on the inputs and

outputs.

Added support for the layer copying and mirroring

functions.

Added support for the output connector copying

function.

Added support for controlling multiple F series devices

simultaneously on a single U3 event controller or a

control PC.

Updated the color code descriptions for the preset

buttons on the U3 event controller.

V 2.0.0

2021-9-30

Updated the terms and definitions in Chapter 3.

Added the descriptions for 4K HDMI 2.0/OPT Output

Card II.

Updated the descriptions for DP 1.1 Quad Input Card.

Updated the user interface and descriptions of the event

management software Triton in Chapter 7.

Added the descriptions for flight case installation.

V 1.1.0

2021-3-22

Updated the power modules for the F series devices.

V 1.0.0

2021-1-6

First release

1.3 Symbols and Pictures

Symbol Overview

Danger

Indicates a hazard with a high level of risk, which if not

avoided, will result in death or serious injury.

Warning

Indicates a hazard with a medium or low level of risk, which if

not avoided, could result in minor or moderate injury.

Flex-View Event Presentation Switching Solution

User Manual

1 General

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Caution

Indicates a potentially hazardous situation, which if not

avoided, could result in equipment damage, data loss,

performance degradation, or unexpected results.

Note

Provides additional information to emphasize or supplement

important points of the main text.

Picture Overview

Images and pictures given in this manual are used for illustration purposes only. The

actual product may vary due to product enhancement. The content of the images can

be slightly different from reality, such as device types, installed modules, form and

position of software windows on the screen.

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