Philips 2net Gen 2 User manual
2net.com
User Manual // Gen 2
Copyright © 2020 Philips North America. All rights reserved. 2net is a product
of Philips North America. 2net is a trademark or a registered trademark of Philips
North America, in the United States, Canada, the European Union and other
countries. Other product and brand names may be trademarks or registered
trademarks of their respective owners.
Nothing in these materials is an oer to sell any of the components or devices
referenced herein. The 2net Hub is manufactured by Venture Corporation Limited
for Philips North America, and designed to work with 2net services.
This technical data may be subject to U.S. and international export, re-export or
transfer (“export”) laws. Diversion contrary to U.S. and international law is strictly
prohibited.
80-KA624-2 Rev. A MAY CONTAIN U.S. AND INTERNATIONAL EXPORT CONTROLLED INFORMATION
Contents i
Contents
Safety Information ...............................1
Save These Instructions........................... 1
Implantable Medical Devices ......................3
Getting to Know Your 2net Hub ...................4
What does each part do? .........................5
What do the lights mean?.........................6
What do the sounds mean? ......................10
How Wireless Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using Your 2net Hub. . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Starting Up the Hub .............................12
Collecting Medical Data from Wireless Devices.....14
Alternate Configuration for Wired Devices.........18
Troubleshooting Tips ...........................20
2net Regulatory Information.....................25
Intended Use Statement .........................25
Wireless Devices ................................25
Can I minimize my RF exposure? ...............26
Where can I obtain further information? .........27
Safety Evaluations ..............................28
Federal Communications Commission (FCC)
Information ...................................28
Innovation, Science and Economic Development
Canada (ISED) ................................30
Transmitter Information..........................32
List of Transmitters............................32
Medical Equipment Standards..................33
Disposal of the Hub .............................36
ii Contents
Safety Information 1
Safety Information
Save These Instructions
Read all instructions in this document before using the 2net Hub.
To assure the correct and safe use of the product, retain and follow
all product safety measures and operating instructions listed in this
user manual. Observe all warnings in the operating instructions on
the product.
The 2net Hub is not intended to be:
• A diagnostic tool
• Used in hospitals or emergency rooms
• Used for active patient monitoring nor in any situation in which
a patient’s physiological processes or parameters are monitored
for variations that indicate harm or danger to the patient
• Used for accessing the Internet
To reduce the risk of bodily injury, electric shock, fire and damage to
the equipment observe the following precautions:
• Operate the Hub only as intended. Do not use the Hub for any
other purpose.
• The Hub is for indoor use only and should be kept
away from water or chemical contact. Do not let the
Hub get wet.
• The Hub is intended for use in households and oce areas only.
Do not install the device in locations that
may expose the product to ignitable or flammable
gases or liquids.
• Plug the Hub in to an electrical wall outlet with the front label
upright. Do not plug in the Hub in other orientations (e.g.,
upside-down, sideways, etc.).
• Do not expose the Hub to extreme temperatures.
2 Safety Information
• Plug the Hub only into a power source in accordance with the
input voltage ratings marked on the back of the Hub.
• Unplug the product from the wall outlet before cleaning. Do not
use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning, but NEVER use water to clean the Hub.
• Do not operate the Hub with a damaged plug, after the product
malfunctions, or is dropped or damaged in any manner.
• In the event of the need for service or a replacement Hub, please
contact the service provider that supplied your Hub.
• CAUTION: Medical electrical equipment needs special
precautions regarding electromagnetic compatibility (EMC)
and needs to be installed and put into service according to the
EMC information in the Regulatory Information and Transmitter
Information sections of this document. Portable and mobile
RF communications equipment can aect medical electrical
equipment.
• CAUTION: The Hub should not be used in airplanes or locations
where cellular telephones and other electronic devices are
prohibited.
• Do not operate the Hub in the following environments:
▫In active blasting areas
▫In potentially explosive environments such as refueling points,
fuel depots or chemical plants
▫Near life-support equipment that might be susceptible to
radio interference
• The Hub is provided with double insulation and therefore does
not require a Protective Earth (PE) ground pin for safe use. In a
double insulated appliance, two levels of insulation are provided
instead of grounding as a means of protecting the user from risk
of electric shock. A double-insulated appliance is marked with
the words “DOUBLE INSULATION” or “DOUBLE INSULATED”, or
with the symbol:
2 Safety Information Safety Information 3
• The Hub has no parts that are serviceable by users. Servicing of
this device requires extreme care and knowledge of the system
and should only be done by qualified service personnel or by
the manufacturer.
• This equipment has no applied parts.
Operating and Storage Ratings:
• Operating temperature: 0-35°C
• Storage temperature: -20°C - 70°C
• Operating and storage humidity: 95%
• Operating and storage atmospheric pressure:
70.0 kPa - 106.0 kPa
Implantable Medical Devices
Persons with implantable medical devices should observe the
following precautions:
• Always keep the Hub more than 6 inches (15 cm) from the
implantable medical device when the Hub is plugged into
electrical power.
• Unplug the Hub immediately if you have any reason to suspect
that interference is taking place.
• Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about
using your Hub with your implantable medical device, consult
your healthcare provider.
4 Getting to Know Your Hub
Getting to Know Your 2net Hub
The 2net Hub securely captures medical device data in
near-real time and wirelessly transmits it to cloud-based
remote care applications that are oered by a range of
health care providers or medical device manufacturers.
The 2net Hub is easy-to-use and is designed for use in the
home. You simply plug the Hub into a standard electrical
wall outlet in your home or oce.
The 2net Hub does not contain any medical sensors. The
Hub collects data from commercially available medical
devices, including but not limited to:
• Blood pressure monitors
• Glucose meters
• Weight scales
• Pulse oximeters
• Thermometers
The Hub transfers the data wirelessly, via either cellular
network or WiFi, to the 2net service platform for delivery to
the service provider that supplied your Hub.
4 Getting to Know Your Hub Getting to Know Your Hub 5
What does each part do?
Reading
indicator light
Indicates when
the Hub is reading
data from your
medical device
USB port
For connecting
2net-approved
USB medical devices.
Not for charging.
Sending
indicator light
Indicates when
the Hub is sending
data from your Hub
to your provider
mSounds
When enabled,
the Hub will
play sounds after
readings are
read and sent
Standard electric power wall plug
(available for U.S./Canada, European, and UK markets)
Product label
Serial number
Hub for
U.S. market
Philips North America
3000 Minuteman Road
Andover, MA 01810
Hub for
European market
Hub for
U.K. market
Philips North America
3000 Minuteman Road
Andover, MA 01810
Philips North America
3000 Minuteman Road
Andover, MA 01810
6 Getting to Know Your Hub
What do the lights mean?
There are two lights on the front of your Hub that light up
in dierent colors to give you information. Each light has an
accompanying symbol.
The sending light (left light)
The radio tower symbol shows you the status
of the Hub’s sending function. Table 1 explains
what it means when the light for this symbol
changes color.
Table of contents
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