Philips GC8930 User manual

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Document No. : CSW-07-081-18111

PERFECT CARE EXPERT PLUS

STEAM GENERATOR

GC 8930

GC 8940

GC8942

GC8950

GC8952

GC 8960

GC 8962

GC 4541

GC 4564

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Document No. : CSW-07-081-18111

Contents

Page

1. Important Repair Instructions 3

2. Product Information

- Product Matrix 6

- Functions/ Features Information 7

- Wiring Diagram 8

3. Troubleshooting 10

4. Disassembly and Reassembly Instructions 12

5. Service Parts 24

6. Revision History 37

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Document No. : CSW-07-081-18111

Important Repair Instructions

Only skilled personnel should carry out the repair.

After repair the appliance should function properly.

After repair, the appliance has to meet the regulatory and safety requirements that were applicable at the time of

release of the product.

The following tests are common check to be conducted on a repaired appliance before it is return to the consumer.

1. Soleplate temperature

Check the soleplate temperature at maximum setting within IEC requirment.

Measure the temperature of the Soleplate after the iron has reached steady state i.e connected to the mains for at

least 15 minutes. The table below shows the temperature requirement.

Soleplate temperature (Deg C)

Minimum

Maximum

135 Deg C

155 Deg C

2. Leakage Current

Check leakage current according to IEC requirement.

Set input power to 1.15 times of the rated power.

Power on the appliance until steady.

Measure leakage current between LIVE- NEUTRAL & NEUTRAL - EARTH.

Criteria for acceptance: Leakage current shall not exceed 0.75mA.

3. Water leakage/ Functionality

a. With power on the product, check there is no water leakage.

b. Check the functionality of the product such as:

- Steaming

- PCBA (Refer to point 5).

- Buttons: no sluggish, no jammed and loosenness

- Filling Door: close properly (with click sound)

4. Loose part

Check that there are no loose parts such as extra screws in the product that can cause short circuit or product

malfunction.

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Important Repair Instructions (Continue)

5. Self-Check mode

Self-Check mode is NOT an exhaustive dianosis, but a quick preliminary check on all the hardware function.

5.1 The following to be carried out before Self-Check mode:

i) Power meter should be in-placed to monitor system power.

ii) Minimum water level in the water tank

iii)Make sure Soleplate is <100°C

5.2 Reset product to Factory Mode Test (FMT) Flow

Start

Remove

water tank

Press and hold

Power and ECO buttons

Turn on mains power /

Plug in mains cord

without releasing

buttons

Tank Empty LED

(Amber) turns on?

YES

Tank Empty LED will remain

on for 3 secs. Release

Power button

YES

Turn off mains

power / Unplug in

mains cord

Wait for at

least 5

secs

Is time <3

secs?

Press and release the

steam trigger twice

within 0.5 sec interval

Successfully

Entered FMT

LEDs light up to

show firmware version

for 2 secs

YES

If fail to enter Factory Mode Test

(FMT), could be due to:

1. No power to PCBA

2. Button(s) malfunction

3. Steam trigger malfunction

4. Timing incorrect

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Document No. : CSW-07-081-18111

Important Repair Instructions (Continue)

5.3 Process Self Check Mode, start Self Check Mode

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Document No. : CSW-07-081-18111

Product Information

Product Matrix

Model Number

GC8930

GC8940

GC8942

GC8950

GC8952

GC8960

GC8962

Voltage

220~240V

Frequency

50~60Hz

Power

Max 2100W

Continuous Steam

(g/min)

120g

Pressure (bar)

7.5

Steam Boost (g)

450

470

480

500

520

500

520

Optimal TEMP

Yes

Vertical Steam

Yes

Steam Ready Time

(min)

Soleplate Coating

SteamGlide

Advanced

SteamGlide

Advanced

SteamGlide

Advanced

SteamGlide

Advanced

Anti Calc

Easy-de-calc

ECO

Yes

Turbo

Yes

Water Tank (ml)

1800

Carry Lock

Yes

Safety Auto Off

Yes

Accessories

Cord length (M)

1.65

Dimensions (H x W x D)

- mm

269 x 426 x 239

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Product Information

Functions/ Features Information

Fast & Powerful Crease Removal

Easy to use

Soleplate: SteamGlide Advanced

Filling and emptying water: Detachable Water Tank,

Optimal TEMP Technology

Extra large filling hole

Safe rest

Refill any time

Silient Steam Technology

Lower water level alarm

(for GC8960 & 8962 only)

Heat up time: 2 min

Vertical Steam

Safety auto off

Variable Steam Settings

Light and comfortable

Steam Output Control

Open handle

Steam Tip

Safe for all fabrics: Even for delicates such as

Steam on demand

silk material.

Cord freedom, Swivel 180 degree

Calc Management

Storage

Suitable for tap water

Storage

Calc Clean solution: Easy-De-Calc

Storage solution: Carry Lock

Descaling reminder: Light

Hose Storage: Hose storage compartment

Cord storage: Velcro fix

Sustainability

ECO setting

Energy saving: 45% energy reduction

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Product Information (Continue)

Wiring Diagram - Iron

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Product Information (Continue)

Wiring Diagram - Stand

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Document No. : CSW-07-081-18111

Troubleshooting

Problem

Possible root cause

Solution

Iron LED does not light up as

specified (refer to page 5)

Hose Cord Assy wiring

Reconnect & retest

Iron LED Assy

Change Iron LED Assy

Hose Cord Assy

Change Hose Cord Assy

Power PCBA

Change Power PCBA*

Other LEDs do not light up as

specified (refer to page 5)

Power PCBA

Change Power PCBA*

Empty Tank LED always

blinking (refer to page 5)

Water Tank Assy

Hall Sensor Assy

Power PCBA

Change Water Tank Assy

Change Hall Sensor Assy

Change Power PCBA*

Zero-crossing detection circuit

error (refer to page 5)

Power PCBA

Change Power PCBA*

Iron temperature sensing circuit

error (refer to page 5)

Connection

Reconnect & retest

Power PCBA

Change Power PCBA*

Soleplate Assy

Change Soleplate Assy

Iron heater power does not meet

as specified (refer to page 5)

Iron is too hot

Cool down and retest

Soleplate Assy

Change Soleplate Assy

PCBA

Change Power PCBA*

Boiler temperature sensing

circuit error (refer to page 5)

Connection

Reconnect & retest

Boiler Assy

Change Boiler Assy & Inox Clamp

Power PCBA

Change Power PCBA*

Boiler heater power does not

meet as specified (refer to page

Boiler is too hot

Cool it down and retest

Boiler Assy

Change Boiler Assy & Inox Clamp

PCBA

Change Power PCBA*

Mainscord

Change Mainscord

Steam trigger pressed does not

detected (refer to page 5)

Hose cord Assy connection

Reconnect & retest

Iron LED Assy

Change Iron LED Assy

Hose Cord Assy

Change Hose Cord Assy

E-Valve

Change E-Valve

Trigger

Change Trigger

Power PCBA

Change Power PCBA*

Water leaking from De-Calc

area

Rinse Cap Assy engagement

Tighten and retest

Rinse Cap Assy

Change Rinse Cap Assy

Rinse Bush Assy

Change Rinse Bush Assy

Water leaking

Connection for water path

Reconnect & retest

Inlet Coupling Seal

Change Inlet Coupling Seal

Inlet Coupling Assy

Change Inlet Coupling Assy

Water Tank Assy

Change Water Tank Assy

Soleplate Assy

Change Soleplate Assy

Boiler Assy

Change Boiler Assy & Inox Clamp

Lock jammed

Front Lock Bracket Assy

Change Front Lock Bracket Assy

Front Lock Slider Assy

Change Front Lock Slider Assy

No pumping

Pump Assy

Change Pump Assy*

Trigger

Change Trigger

Power PCBA

Change Power PCBA*

Plastic molded part damaged,

broken, short molding, cosmetic

defect or sharp edges

Inlay 2K Assy

Change Inlay 2K Assy

MS LED Holder

Change MS LED Holder

Housing Prted

Change Housing Prted

Trigger

Change Trigger

Chassis

Change Chassis

Housing Cap

Change Housing Cap

Tray Assy

Change Tray Assy

Tank Catch

Change Tank Catch

Spacer Top

Change Spacer Top

Spacer Bottom

Change Spacer Bottom

Stand Top

Change Stand Top

Stand Botttom Assy

Change Stand Botttom Assy

Button Assy

Change Button Assy

Notes: * Refer to page 23 for Power PCBA/ Pump Assy replacement Reassembly Instruction

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