Philips Sonicare FlexCare+ Operating instructions

Troubleshooting

How do I charge my Philips Sonicare

toothbrush

Charging the battery of your Philips Sonicare toothbrush is easy as 1-2-3. Find out how to charge

your Philips Sonicare toothbrush properly.

Most Philips Sonicare toothbrushes

1) Plug the charger into a live electric power outlet

2) Place the handle on the charger

3) The flashing light on the handle indicates that the toothbrush is charging

4) It takes at least 24 hours to fully charge the battery

Please note:

In step 3 above, if the battery charge indicator on the handle does not blink green, you

may not have the charger plugged into a live outlet. To confirm that the charger is

plugged into a live outlet, press the on/off button while the handle is sitting on the

charger.

The handle should not activate when it is charging in a normal manner. If the handle

turns on in the charger, repeat steps 1 - 3 using a different power outlet. If you repeat the

procedure and your handle continues to activate while on the charger, contact the Philips

call center for instructions

Charging your Philips Sonicare DiamondClean and

DiamondClean Smart toothbrush

1) Plug the chrome base charger into a live electric power outlet

2) Place the glass on the chrome base

3) Place your Philips Sonicare DiamondClean or DiamondClean smart into the glass in an

upright position

4) The flashing light on the handle indicates that the toothbrush is charging*. If the indicator

does not start flashing, keep the handle in the charger for at least 10-15 minutes to allow the

toothbrush to recover

5) It takes at least 24 hours to fully charge the battery

DiamondClean Smart toothbrushes (in addition to a flashing battery indicator) will also

illuminate at the bottom and you will hear a beep.

Philips Sonicare PowerUp

For PowerUp, the procedure for checking to see if the handle is charging is different:

1) Plug the charger into an outlet that you know is a live outlet

2) Place the handle on the charger

3) If the battery is charging, the battery charge indicator will begin to flash green. With the

handle on the charger, press the on/off button. The handle should not activate when it is charging

in a normal manner

4) It takes approximately 30 hours to fully charge the battery

Is my Philips Sonicare AirFloss charger

compatible with Sonicare toothbrushes?

You can charge a number of Philips Sonicare toothbrushes with your Philips Sonicare AirFloss

charger. Find out which Sonicare toothbrushes are compatible with your Sonicare AirFloss

charger.

Sonicare toothbrushes compatible with the Sonicare

AirFloss charger

You can charge a number of toothbrushes with your Sonicare AirFloss charger. However, the

toothbrush's battery indicator light may flicker or not light up at all when your toothbrush is fully

charged. This does not affect the battery. The Sonicare AirFloss charger will charge the Sonicare

toothbrushes listed below:

Sonicare ProtectiveClean

Sonicare FlexCare+

Sonicare FlexCare

Sonicare FlexCare Platinum

Sonicare HealthyWhite+

Sonicare HealthyWhite

Sonicare EasyClean

Sonicare for Kids

Sonicare 2-Series Plaque Control/Plaque Defense

Sonicare 3-Series Gum Care

How often do I need to replace my brush

head?

We recommend you to replace your Philips Sonicare brush head after 3 months of use. Based on

brushing twice a day for 2 minutes each session.

Smart reminder

DiamondClean Smart Premium brush heads will remind you to replace your brush head based on

your brushing habits. The replacement icon on the handle will start to flash amber when it's time

to replace your brush head. When applying the correct pressure and brushing twice a day for 2

minutes, you can expect the reminder to come up approximately after 3 months.

Why is there a gap between my brush head

and Philips Sonicare handle?

The gap between the brush head and the Philips Sonicare handle is completely normal. Find out

why there is a gap between the brush head and the handle.

A small gap is necessary

A small gap is necessary. The Philips Sonicare Brush head must be free to move in order to

deliver the vibrations needed to clean your teeth.

However, the brush head should not be loose and slip off your toothbrush easily

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