Philips Sonicare DiamondClean Safety guide

How to connect a Sonicare electric

toothbrush with a phone.

Connecting your Philips Sonicare DiamondClean smart or Flexcare Platinum electric toothbrush

to your smart phone is easy. Just follow these simple steps.

Connect with your Sonicare app

1. Download the Philips Sonicare app for Android or iOS

2. Open your Sonicare app and press the 'Brush' tab in the bottom left corner

3. Make sure your smartphone is next to your toothbrush.

4. Remove your toothbrush from the charger or press the power or mode button on your

handle. The bottom of your handle will now illuminate.

5. Your Sonicare toothbrush is now syncing. Your data will be automatically saved to your

app.

6. Check if your data is saved, by pressing the 'Progress' tab on the bottom of your Sonicare

app.

Enjoy your brushing sessions.

My Sonicare toothbrush vibrates less

powerfull than before

If your Philips Sonicare toothbrush is vibrating less powerful than before, you can often solve

this yourself. Make sure that the toothbrush is fully charged.

Disable the Easystart function

The Easystart function on your Sonicare toothbrush might be activated. Disable the Easystart

function for DiamondClean Smart toothbrushes:

1. Place your DiamondClean Smart on the charger.

2. Hold the mode/intensity button and press the power button once

3. The handle will beep once to confirm it is disabled

When the handle will beep twice, the Easystart function is enabled. Please make sure to disable

again using the instructions above.

Select the right brushing mode

Try using different brushing modes and find the optimal brushing experience for you.

Intensity settings

Your toothbrush has different high, medium and lower intensity settings. Try using a higher

intensity and find the optimal brushing experience for you.

Replace your Sonicare brush head

Older brush heads can seem less effective or powerful while brushing. If your brush head has

been in use for more than 3 months, we recommend you to replace your brush head.

A mechanical defect

If did this not solve the issue, please contact us. Your toothbrush may be at fault.

My Philips Sonicare toothbrush makes a loud

noise

If your Philips Sonicare toothbrush makes a loud noise when you switch it on, there might be a

very simple solution.

Remove the plastic travel cap

You may have forgotten to remove the transparent plastic travel cap from the brush head before

turning the toothbrush on.

My Sonicare DiamondClean Smart lights up

orange/purple

The bottom of your Sonicare DiamondClean Smart toothbrush has a light ring. This is a guided

brushing feature. Find out what the colors mean.

The bottom of my Sonicare handle lights up orange

The amber or orange color is telling you to replace your brush head. This is based on the smart

brushing experience.

The bottom of my Sonicare handle lights up purple

If you put too much pressure on your Philips Sonicare DiamondClean Smart while brushing, the

bottom of the toothbrush will light up purple. Try brushing your teeth with less pressure.

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