Perlesmith MD2296 Programming manual

Thank you for choosing our product! This manual applies to full motion

wall mount, we strive to provide the best quality and services for our

customers. Would you kindly share your experience on Amazon if you

are satisfied? Should you have any issues, please don't hesitate to

Telephone：800-5566-806 Mon-Fri 10am - 6pm (PST) (USA)

Email：suppor[email protected] (US/CA/DE/UK/FR/IT/ES/JP/AU)

Trouble-shooting Manual

(Full-motion Wall Mount) V1.0

Wrench

For PSSF1, PSXSF1

You can loosen the two nuts to adjust the tilt and move

panel to desired position, then tighten two nuts.

Full-motion Wall Mount

Case

Cables blocked by mount/brackets

Case

TV keeps tilting

For PSCLF

Fasten two bolts in the rear plate with wrench.

Solution 1

Solution 2

Solution 3

Solution 1

Add spacers between bracket and TV back, plug in cable ﬁrst and

then hang TV.

If VESA less than mount’s max line, please move bracket away

from the cables.

If above solutions cannot help, please contact

[email protected] with information

(TV back pictures, VESA distance, TV weight)for best solutions.

For PSLFK1, PSLFK1-24, PSLFK2, PSXFK1,

PSMFK2, PSMFK1: follow the instruction to make

sure handle operation is correct.

Fasten the screw opposite to

the handle.

TIGHTEN

！

TIGHTEN

！

LOOSEN

Leveling

screws

Full-motion Wall Mount

Case

TV not level or out of balance

Case

Brackets stick out of TV

Solution 1

Check if the wall plate is level with provided bubble level. If the wall

plate not level, adjust it to level.

Solution 2

Solution

Check if the TV plate is level. If the TV plate not level, adjust it to

level.

For PSLFK1, PSLFK2, PSLFK1-24，PSMFK2: this matter you can

use screwdriver to loosen two leveling screws and hold the TV to

adjust the level, and fasten leveling screws tightly.

Move brackets downward, and use upper bolt holes to

attach TV.

For PSXFK1

This matter you can use wrench to loosen two leveling screws and hold the TV

to adjust the level, and fasten leveling screws tightly.

For PSMFK1

This matter you can use screwdriver to loosen the leveling screws and hold the

TV to adjust the level, and fasten leveling screws tightly.

Full-motion Wall Mount

Case

TV not level or out of balance

Use bolt holes at same level, and pull bracket upward to reduce the gap between

the hole and bolt, then fasten them ﬁnally.

If above solutions cannot help, please contact [email protected] or

800-5566-806 Mon-Fri 10am - 6pm (PST) (USA)

Solution 3

Solution 4

Full-motion Wall Mount

Solution

Case

Arm is stiﬀ to move

Case

Lag bolt is diﬃcult to screw into stud.

Case

Bolts longer than bolt hole on TV

Solution 1

Solution

Apply lubricant to the arm’s joint.

If lag bolt is damaged, please contact customer service for new lag bolt to replace and follow the

installation instruction to ensure:

1.Pre-drill the pilot holes to required length.

2.Use open wrench or socket wrench, rather than electronic tool, which will damage the lag bolt.

Add spacers/ washers to accommodate the bolt length.

If try solution 1, bolts still long, please add 2mm washers(provided in shipping box).

If above fail, please contact us and we will send the suitable screws to you in the ﬁrst time.

Table of contents

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