Pelpro PP60 Manual
August 5th, 2013
Recommended Repair Procedures
1 FLASH: EMPTY HOPPER.........................................................................(PAGE 5)
2 FLASHES: EXHAUST PROBE FAIL........................................................(PAGE 8)
3 FLASHES: AMBIENT PROBE ALARM....................................................(PAGE 7)
4 FLASHES: MISSED IGNITION.................................................................(PAGE 6)
8 FLASHES: EXHAUST OVER TEMPERATURE........................................(PAGE 3)
NOT LIGHTING THE FUEL:.........................................................................(PAGE 9)
CONVECTION BLOWER NOT COMING ON:..............................................(PAGE 2)
EXHAUST BLOWER NOT COMING ON:.................................................... (PAGE 10)
UNIT IS NOT SENSING TEMP IN THE ROOM:...........................................(PAGE 7)
LAZY OR SOOTY FLAMES:.........................................................................(PAGE 4)
NOT FEEDING PELLETS:...........................................................................(PAGE 11)
NO POWER:.................................................................................................(PAGE 12)
REFER TO THE OWNERS MANUAL FOR INFORMATION ON MAKING ADJUSTMENTS
TO THE UNIT OR FOR THE PROCEDURES FOR REPLACING PARTS.
WARNING!
ALWAYS UNPLUG THE STOVE BEFORE CLEANING, REPLACING
COMPONENTS, RESETING SNAP DISCS AND CHECKING WIRE
CONNECTIONS.
ALARM CODE REPAIR PROCEDURE
SYMPTOM
PP60 PELLET STOVE
PP60 TROUBLE SHOOTING MANUAL
8-5-2013
CONVECTION BLOWER TROUBLE-SHOOTING
CLEAN THE CONVECTION BLOWER
AND MAKE SURE IT SPINS FREELY
MAKE SURE THE
EXHAUST
TEMPERATURE
PROBE IS
POSITIONED
CORRECTLY.
UNPLUG THE
STOVE, INSTALL
WIRES BACK ON
THE BLOWER
AND RESTART
THE UNIT.
SYSTEM IS
REPAIRED
ARE THE
WIRES
PLUGGED
INTO THE
BLOWER?
YES
NO
MAKE THE REPAIR BY
CLEANING OR
REPLACING THE
BLOWER OR BY
REPLACING THE
CONTROL BOARD.
WITH THE STOVE
WARMED UP, IS
THE BLOWER
RUNNING?
HOME
HOME
PAGE 2
YES
NO
PP60 TROUBLE SHOOTING MANUAL
8-5-2013
8 FLASHES: EXHAUST OVER TEMPERATURE
CHECK TO MAKE SURE THE FIREBOX
AREA, EXHAUST PIPE AND FIREPOT
IS CLEAN.
CHANGE TO
APPROVED FUEL
AND RESTART
UNIT.
SYSTEM IS
REPAIRED
IS APPROVED FUEL
BEING USED IN THE
UNIT?
YES
NO
MAKE SURE THE
CORRECT
CONTROL BOARD
IS INSTALLED.
MAKE THE REPAIR BY
CLEANING OR
REPLACING THE
COMPONENT OR
REPLACING THE
CONTROL BOARD
IS THE FEED MOTOR
RUNNING IN A CYCLE
MODE?
1 TO 4 SEC “ON TIME”
EVERY 7 SEC
HOME
HOME
PAGE 3
YES
NO
IS THE FUSE IN
THE CONTROL
BOARD GOOD?
IS THE
CONVECTION
BLOWER
COMING ON?
YESYES NONO
IS THE
CONVECTION
BLOWER CLEAN?
YES
NO
PP60 TROUBLE SHOOTING MANUAL
8-5-2013
LAZY OR SOOTY FLAMES HOME
HOME
PAGE 4
CHECK TO MAKE SURE THE FIREBOX
AREA, BAFFLES, EXHAUST PIPE AND
FIREPOT IS CLEAN.
CHANGE TO
APPROVED FUEL
AND RESTART
UNIT.
SYSTEM IS
REPAIRED
IS APPROVED FUEL
BEING USED IN THE
UNIT?
YES
NO
MAKE SURE THE
CORRECT
CONTROL BOARD
IS INSTALLED.
MAKE THE REPAIR BY
CLEANING, REPLACING
THE COMPONENT OR
REPLACING THE
CONTROL BOARD
IS THE FEED MOTOR
RUNNING IN A CYCLE
MODE?
1 TO 4 SEC “ON TIME”
EVERY 7 SEC
YES
NO
IS THE FUSE IN
THE CONTROL
BOARD GOOD?
IS THE
EXHAUST
BLOWER
RUNNING?
YES
YES NO
NO
WILL THE HEAT
OUTPUT
CONTROL LOWER
THE FLAME
HEIGHT?
YES
NO
WILL THE
TRIM CONTROL
ADJUST THE
FLAMES?
YES
NO
PP60 TROUBLE SHOOTING MANUAL
8-5-2013
1 FLASH: EMPTY HOPPER
UNPLUG UNIT, CLEAN FIREPOT AND MAKE SURE IT IS INSTALLED
CORRECTLY, CLEAN FIREBOX AREA, FILL HOPPER, PLUG UNIT BACK IN,
PRIME FEED TUBE IF NEEDED AND TURN UNIT ON.
AFTER A FEW
MINUTES, DID A
FIRE START?
REMOVE FEED
SYSTEM AND
CHECK FOR
OBSTRUCTIONS
SYSTEM IS
REPAIRED
IS THE AUGER
FEEDING
PELLETS INTO
THE FIREPOT?
YES
NO
MAKE SURE THE
HOPPER LID IS
CLOSED
DID ANY RED
ALARM CODES
FLASH AFTER
5 MINUTES OF
OPERATION?
PROCEED TO
THE IGNITER
TROUBLE
SHOOTING
SECTION
(PG#9)
MAKE THE REPAIR BY
EITHER CLEANING OR
REPLACING THE
COMPONENT.
BAD
GOOD
BAD
CHECK THE
VACUUM SWITCH
CONNECTIONS
AND VACUUM
HOSE
HOME
HOME
PAGE 5
YES
NO
IDENTIFY THE
CODE AND GO TO
THE APPLICABLE
TROUBLE SHOOT-
ING SECTION.
YES
NO
PP60 TROUBLE SHOOTING MANUAL
8-5-2013
4 FLASHES: MISSED IGNITION HOME
HOME
PAGE 6
UNPLUG UNIT, CLEAN FIREPOT AND MAKE SURE IT IS
INSTALLED CORRECTLY, CLEAN FIREBOX AREA, CLOSE FIRE-
BOX DOOR, FILL HOPPER, PLUG UNIT BACK IN AND TURN
UNIT ON.
AFTER A FEW
MINUTES, DID A
FIRE START?
REMOVE FEED
SYSTEM AND
CHECK FOR
OBSTRUCTIONS
SYSTEM IS
REPAIRED
IS THE AUGER
FEEDING
PELLETS INTO
THE FIREPOT?
YES
NO
MAKE SURE THE
HOPPER LID IS
CLOSED
IS THE IGNITER
GETTING HOT?
MAKE THE REPAIR BY
EITHER CLEANING OR
REPLACING THE
COMPONENT.
BAD
GOOD
BAD
CHECK THE
VACUUM SWITCH
CONNECTIONS
AND VACUUM
HOSE
YES
NO
IS THE IGNITER
IN THE PROPER
POSITION IN THE
FIREPOT?
YES
NO
YES
NO
PP60 TROUBLE SHOOTING MANUAL
8-5-2013
3 FLASHES: AMBIENT PROBE ALARM HOME
HOME
PAGE 7
LOCATE THE AMBIENT PROBE
CONNECTION ON THE CONTROL
BOARD
UNPLUG THE
PROBE, INSPECT
THE CONNEC-
TION & CHECK
ENTIRE WIRE FOR
DAMAGE
SYSTEM IS
REPAIRED
IS THE WIRE
PLUGGED
INTO THE
BOARD?
YES
NO
MAKE THE REPAIR
BY REPLACING THE
PROBE OR FIXING THE
CONNECTION.
DID THE ALARM
CODE GO AWAY?
PLUG THE PROBE
BACK INTO THE
CONTROL BOARD.
YES
NONO
YES
DID THE ALARM
CODE GO AWAY
AFTER PLUGGING
THE PROBE BACK
IN?
TECH TIP:
THE PROBE WILL SENSE TEMPERATURE IN THE ROOM. IF THE
UNIT IS CYCLING TOO MUCH, MOVE THE PROBE FARTHER AWAY
FROM THE STOVE.
PP60 TROUBLE SHOOTING MANUAL
8-5-2013
2 FLASHES: EXHAUST PROBE FAIL
LOCATE THE EXHAUST PROBE
CONNECTION ON THE CONTROL
BOARD
SYSTEM IS
REPAIRED
IS THE WIRE
PLUGGED
INTO THE
BOARD?
YES
NO
MAKE THE REPAIR
BY REPLACING THE
PROBE OR FIXING THE
CONNECTION.
DID THE ALARM
CODE GO AWAY?
PLUG THE PROBE
BACK INTO THE
CONTROL BOARD.
YES
NO
HOME
HOME
PAGE 8
DID THE ALARM
CODE GO AWAY
AFTER PLUGGING
THE PROBE BACK
IN?
NO
YES
UNPLUG THE
PROBE, INSPECT
THE CONNEC-
TION & CHECK
ENTIRE WIRE FOR
DAMAGE
PP60 TROUBLE SHOOTING MANUAL
8-5-2013
NOT LIGHTING THE FUEL
HOME
HOME
PAGE 9
UNPLUG UNIT, CLEAN FIREPOT AND MAKE SURE IT IS
INSTALLED CORRECTLY, CLEAN FIREBOX AREA, FILL HOPPER,
PLUG UNIT BACK IN AND TURN UNIT ON.
AFTER A FEW
MINUTES, DID A
FIRE START?
SYSTEM IS
REPAIRED
IS THE EXHAUST
BLOWER
COMING ON?
YES
NO
REPLACE THE
IGNITER
IS THE IGNITER
GETTING HOT?
MAKE THE REPAIR BY
EITHER CLEANING OR
REPLACING THE
COMPONENT OR BY
REPLACING THE
CONTROL BOARD
YES
NO
IS THE IGNITER
IN THE PROPER
POSITION IN THE
FIREPOT?
YES
NO
YES
NO
PP60 TROUBLE SHOOTING MANUAL
8-5-2013
EXHAUST BLOWER NOT COMING ON
HOME
HOME
PAGE 10
CLEAN THE EXHAUST BLOWER AND
MAKE SURE IT SPINS FREELY
MAKE SURE
POWER IS
RUNNING TO THE
STOVE. (CHECK IF
ANY LED LIGHTS
ARE ON)
UNPLUG THE
STOVE, INSTALL
WIRES BACK ON
THE BLOWER
AND RESTART
THE UNIT.
SYSTEM IS
REPAIRED
ARE THE
WIRES
PLUGGED
INTO THE
BLOWER?
YES
NO
MAKE THE REPAIR BY
CLEANING OR
REPLACING THE
BLOWER OR BY
REPLACING THE
CONTROL BOARD.
IS THE BLOWER
RUNNING?
YES
NO
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