PAX A920 User manual

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PAX Technology® Customer Support

[email protected]

(877) 859-0099

www.pax.us

20171114 v1.0

PAX A920 Mobile Terminal

Intelligence of an ECR in a handheld point of sale.

The PAX A920 is an elegantly designed compact

secure portable payment terminal powered by an

Android operating system. The A920 comes with a

large high definition color display. A thermal printer

that is neatly hidden to maximize usable screen area

for customer facing transactions. Includes NFC

contactless and electronic signature capture. Great

battery life for portable use.

The A920 Quick Reference Guide is to help

you with step by step instructions for basic

transactions and functions.

*PAX Technology, Inc. is not responsible

for the content, quality, accuracy or

completeness of any information or

materials contained in on these

pages. PAX Technology, Inc. does not

endorse any content, viewpoints,

products, or services contained on these

pages and shall not be held liable for any

losses caused by reliance on the accuracy,

reliability or timeliness of such

information. Any person or entity that

relies on any information obtained from

these pages does so at his/her own risk.

PAX

Technology®

A920 Quick Reference Guide

Retail

A920 Basic Credit Sale

Step 1. From the idle screen select the

transaction type [Sale].

Step 2. Please enter the sale amount and

select [CONFIRM].

A920 Basic Credit Sale

Step 3. Insert, swipe or enter the card number.

Step 4. Sign your signature on the

screen and then select [CONFIRM] to

accept or [CLEAR] to clear the signature

and retry the signature again.

A920 Basic Credit Sale

Step 5. Select the [PRINT] button to print

the receipts.

Step 6. Please remove the card.

PAX Technologies, 4901 Belfort Road, Suite 130

Jacksonville, FL 32256

A920 Basic Credit Sale

Step 7. The terminal will display the transaction

status.

A920 Credit Refund

Step 1. From the idle screen select the

transaction type [Refund].

A920 Credit Refund

Step 2. Select the how the terminal will apply

the refund. Select [By CardNum] to use the

original card number or select [RefNo] to use the

original transaction reference number.

Step 3. Swipe or enter the card number.

A920 Credit Refund

Step 4. Sign your signature on the screen

and then select [CONFIRM] to accept or

[CLEAR] to clear the signature and retry the

signature again.

Step 5. Select the [PRINT] button to print

the receipts.

PAX Technologies, 4901 Belfort Road, Suite 130

Jacksonville, FL 32256

A920 Credit Refund

Step 6. The terminal will display the

transaction status.

A920 Void Sale

Step 1. From the idle screen select the

transaction type [Void Sale].

A920 Void Sale

Step 2. Swipe or enter the card number.

Step 3. Input the original transaction number

and then select [CONFIRM].

A920 Void Sale

Step 4. Input the original transaction

number and then select [CONFIRM] if the

displayed transaction is the one to be

voided.

Step 5. Sign your signature on the screen

and then select [CONFIRM] to accept or

[CLEAR] to clear the signature and retry the

signature again.

PAX Technologies, 4901 Belfort Road, Suite 130

Jacksonville, FL 32256

A920 Void Sale

Step 6. Select the [PRINT] button to print

the receipts.

Step 7. The terminal will display the

transaction status.

A920 Forced Sale

Step 1. From the idle screen select the

transaction type [Forced].

Step 2. Please enter the sale amount and select

[CONFIRM].

A920 Forced Sale

Step 3. Swipe or enter the card number.

Step 4. Enter the Auth Code of the

transaction and then select [CONFIRM].

PAX Technologies, 4901 Belfort Road, Suite 130

Jacksonville, FL 32256

A920 Forced Sale

Step 5. Sign your signature on the screen

and then select [CONFIRM] to accept or

[CLEAR] to clear the signature and retry the

signature again.

Step 6. Select the [PRINT] button to print

the receipts.

A920 Forced Sale

Step 7. The terminal will display the transaction

status.

A920 Close Batch

Step 1. From the idle screen select the [FUNC]

option.

A920 Close Batch

Step 2. Select the [Batch] option.

Step 3. When prompted “Close Batch?”

select [OK] to close the batch or select

Cancel to stop the batch close.

PAX Technologies, 4901 Belfort Road, Suite 130

Jacksonville, FL 32256

A920 Close Batch

Step 4. If prompted “Close W/Untipped?”

select [OK] to zero out untipped transactions

and close the batch or select Cancel to stop the

batch close.

Step 5. The terminal will display the batch close

status.

A920 Reprint Last

Step 1. From the idle screen select the [FUNC]

option.

Step 2. Select the [Print] option.

A920 Reprint Last

Step 3. To reprint the last transaction,

select the [Print Last] option.

PAX Customer Support

For questions or help with the terminal please

contact your service provider or PAX customer

support.

PAX Technology Inc.

E. [email protected]

T. (877) 859-0099

W. www.pax.us

This document is provided to you for informational

purposes only. All features and specifications are

subject to change without notice.

PAX are either trademarks or registered

trademarks of PAX Technology Limited in China

and/or other countries.

All other trademarks or brand names are the

properties of their respective holders. Copyright

2016, PAX Technology Limited, All Rights

Reserved.

PAX Technologies, 4901 Belfort Road, Suite 130

Jacksonville, FL 32256

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