Panasonic KX-TVP150E Installation guide

Overview of the Voice

Processing System Functions

Guide to the

Voice Processing System

Model No. KX-TVP150E

Please read this manual before any operation.

VOICE PROCESSING SYSTEM

KX-TVP150

EASA-PHONE

ALARM

RUN

POWER

OFF

Overview of the Voice Processing

System Functions

O-0-4 Overview of VPS Functions

The Voice Processing System (VPS) is inexpensive, conve-

nient and easy to use. It allows recorded messages to be

sent, received and retrieved at any time from any touch-

tone telephone anywhere in the world. Step-by-step voice

prompts assist first time users. In no time at all they will

be zipping through messages without a second thought.

The VPS provides the following benefits:

— It replaces tedious, unclear or otherwise inadequate

memos which could easily be understood with clear,

concise messages recorded in your own voice.

— It can be delivered 24 hours a day, seven days a week,

to any touch tone telephone in the world.

— It does not require that both parties be on the line at the

same time in order to communicate.

As a business application, the VPS can be used to encour-

age short, concise messages free of unnecessary small talk.

It thus becomes an efficient time management tool. A ring-

ing telephone can often interrupt your train of thought.

Thanks to the VPS, this is no longer a problem. You can

choose the times which are most convenient for you to

send and receive messages, and proceed with the work at

hand without interruption. You can send messages the mo-

ment they are ready. The only faster way would be to call

directly.

The VPS may appear complicated at first, but its basic

operations are really very simple. They are the following:

• Receiving messages

• Mailbox management

• Sending messages

Read This Manual First

Overview of VPS Functions O-0-5

Read This Manual First

You may find it helpful to read this manual first. It will

enable you to gain an understanding of how the VPS works

systematically before you go on to read the operating

manuals such as the Subscriber’s Guide and the Manager’s

Guide.

O-0-6 Overview of VPS Functions

Read This Manual First

This manual is divided into the following five parts, desig-

nated A through E:

(A) An overview of operations in which the user calls the VPS,

and in which the VPS delivers messages to the user.

1. Voice Mail Service

2. Automated Attendant Service

3. Bulletin Board Service

4. Interview Service

5. Custom Service

(B) The next part covers the initial setup of the VPS by

describing the tasks of the System Administrator.

1. System Configuration

2. System Administration

how to perform daily system maintenance.

1. System Management (System Manager)

2. Message Management (Message Manager)

3. Bulletin Management (Bulletin Manager)

(D) In this section, system operation for users (subscribers) is

explained.

1. Setup Before Using the VPS

2. Receiving Messages

3. Sending Messages

(E) Finally, the terms in the VPS manuals are explained in the

Glossary section.

Overview of VPS Functions O-0-7

Contents

1.1 Voice Mail Service.................................... O-1-2

1.1.1 Receiving Messages from the User.....O-1-3

1.1.1.1 Message Waiting Notification at

a Specified Time ................................................. O-1-4

1.1.1.2 Immediate Message Waiting Notification ........ O-1-5

1.1.1.3 Message Waiting Notification Lamp ................ O-1-5

1.1.1.4 Immediate Reply to Message Waiting

Notification ........................................................... O-1-5

1.1.1.5 Message Scanning/Message Transfer ................ O-1-7

1.1.2 Sending Messages to the User.............O-1-7

1.1.2.1 Additional Operations When Recording........... O-1-8

1.1.2.2 External Message Delivery................................. O-1-8

1.1.2.3 Group Delivery .................................................. O-1-13

1.1.2.4 Guest Accounts .................................................. O-1-13

1.2 Automated Attendant Service .............. O-1-16

1.2.1 Initial Service..................................................... O-1-16

1.2.2 Incomplete Call Functions................................ O-1-17

1.2.3 Personal Bulletin Board.................................... O-1-18

1.3 Bulletin Board Service........................... O-1-22

1.3.1 Listening To Bulletin Board Messages .......... O-1-22

1.4 Interview Service .................................... O-1-24

1.5 Custom Service........................................ O-1-26

Chapter 1 Calling the VPS

O-0-8 Overview of VPS Functions

2.1 System Configuration............................... O-2-2

2.1.1 System Configuration .......................................... O-2-2

2.1.2 System Expansion................................................ O-2-3

2.2 System Administration............................. O-2-5

2.2.1 Initializing the System ........................................ O-2-5

2.2.2 Setting System Parameters ................................. O-2-6

2.2.3 Call Service Settings......................................... O-2-12

2.2.4 Setting Voice Mail Parameters........................ O-2-19

2.2.5 System Usage Reports ...................................... O-2-23

2.2.6 Utility Commands.............................................. O-2-24

2.2.7 System Reset/Clear............................................ O-2-26

Contents

Chapter 2 Overview of System

Administration

Overview of VPS Functions O-0-9

3.1 System Management................................. O-3-2

3.1.1 Setting Mailbox Parameters ............................... O-3-2

3.1.2 Setting Up a System Group Distribution

List......................................................................... O-3-3

3.1.3 Setting System Parameters ................................. O-3-3

3.1.4 Setting the Date and Time................................. O-3-4

3.1.5 System Usage Reports ........................................ O-3-4

3.1.6 Broadcasting Messages........................................ O-3-4

3.1.7 Customizing the System Manager’s

Mailbox ................................................................. O-3-4

3.2 Message Management .............................. O-3-5

3.2.1 Managing the General Delivery Mailbox......... O-3-6

3.2.2 Managing Company Greetings........................... O-3-6

3.2.3 Programming Department Dialing

Numbers ................................................................ O-3-8

3.2.4 Modifying Voice Prompts .................................. O-3-8

3.2.5 Recording the Company Name.......................... O-3-9

3.2.6 Customizing the Message Manager’s

Mailbox ................................................................. O-3-9

3.2.7 Setting the Date and Time................................. O-3-9

3.3 Bulletin Board Management ................ O-3-10

3.3.1 Bulletin Board Management............................. O-3-10

3.3.2 Customizing the Bulletin Board

Manager’s Mailbox............................................ O-3-11

Contents

Chapter 3 Overview of System

Management

O-0-10 Overview of VPS Functions

4.1 Settings........................................................ O-4-2

4.1.1 Recording a Message in a Mailbox.................. O-4-2

4.1.2 Setting Message Waiting Notification .............. O-4-3

4.1.3 Managing a Guest Mailbox................................ O-4-5

4.1.4 Managing an Interview Mailbox ....................... O-4-6

4.1.5 Setting Automated Attendant Parameters ......... O-4-7

4.2 Receiving Messages................................... O-4-9

4.2.1 Receiving Messages............................................. O-4-9

4.3 Sending Messages ................................... O-4-11

4.3.1 Recording Messages .......................................... O-4-11

4.3.2 External Message Delivery............................... O-4-12

4.3.3 Group Delivery .................................................. O-4-14

4.3.4 Checking Delivery Status ................................. O-4-15

Chapter 4 Overview of Subscriber

Operations

Contents

Overview of VPS Functions O-0-11

5.1 Glossary ...................................................... O-5-2

Chapter 5 Glossary

Contents

Table of contents

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