Panasonic DBS 576 Section 300 User manual
Panasonic
a
Section 750
Key Phone
User Guide
Supports DBS 576 and DBS 576HD Version 5.1
User Guide
DBS 576 / DBS 576HD Ver. 5.1
Issued April 2002
Revised Dec 2002 for CPC V5.2
Part No. 542X00901G
Printed in USA
The contents of this manual are subject to change without notice and do not constitute
a commitment on the part of Panasonic Digital Communications & Security
Company (PDCS). Every effort has been made to ensure the accuracy of this
document. However, due to ongoing product improvements and revisions, Panasonic
cannot guarantee the accuracy of printed material after the date of publication nor can
it accept responsibility for errors or omissions. Panasonic will update and revise this
document as needed.
The software and hardware described in this document may be used or copied only in
accordance with the terms of the license pertaining to said software or hardware.
Reproduction, publication, or duplication of this manual, or any part thereof, in any
manner, mechanically electronically, or photographically is prohibited without
permission of the Panasonic Digital Communications & Security Company (PDCS).
© Copyright 2002 by Panasonic Digital Communications & Security Company
(PDCS).
All rights reserved.
576-51-750 DBS 576 issued April 2002 3
Contents
Preface ..................................................................... 7
How to Use This Manual ................................................. 7
What This Manual Contains ............................................ 7
Notation Used .................................................................. 8
For More Information ...................................................... 8
Understanding Your Phone.................................... 9
Non-Display Phones ........................................................ 9
Small-Display Phones...................................................... 11
Changing the Default Display....................................... 13
Understanding Display Information ............................. 13
Using Variable Mode.................................................... 14
Large-Display Phones...................................................... 15
Changing the Default Display....................................... 17
Understanding Display Information ............................. 18
Setting Up Your Phone ........................................... 21
Adjusting Volume and Display Settings.......................... 21
Setting Up Flexible Function Keys.................................. 22
Setting Up One-touch Keys ............................................. 23
Setting Up Speed Dialing ................................................ 25
Assigning and Deleting PSD Numbers......................... 25
Assigning SSD Numbers .............................................. 28
Linking System Speed Dial Numbers........................... 28
Assigning and Deleting Names for PSD Numbers ....... 29
Setting User Maintenance Functions ............................... 33
About User Programming............................................. 34
To Enter User Maintenance Mode:............................... 35
4 DBS 576 issued April 2002 576-51-750
Placing Outside Calls.............................................. 49
Accessing an Outside Line .............................................. 49
Using Account Codes ...................................................... 50
Non-verified Account Codes ........................................ 50
Verified Account Codes................................................ 51
Redialing Outside Numbers............................................. 51
Using Speed Dialing ....................................................... 52
Dialing Speed Dial Numbers ....................................... 52
Checking Speed Dial Numbers..................................... 54
Handling Incoming Calls......................................... 55
Answering Calls............................................................... 55
Using Call Hold ............................................................... 56
Transferring Calls ............................................................ 57
Supervised Transfers..................................................... 57
Unsupervised Transfers ................................................ 58
Using Call Pickup ............................................................ 59
Extension Group Pickup ............................................... 59
Extension Direct Pickup ............................................... 60
Trunk Group Pickup ..................................................... 60
Trunk Direct Pickup...................................................... 60
Using Call Park................................................................ 61
Communicating Within Your Office ....................... 63
Calling Other Extensions ................................................. 63
Switching Between Tone and Voice Calling................ 64
Using Paging.................................................................... 65
Answering a Page (Meet-Me Answer) ......................... 65
Answering a Page with Universal Night Answer ............ 66
Making Announcements to Busy Extensions .................. 66
Answering an Announcement....................................... 67
Transferring Calls with an Announcement................... 67
576-51-750 DBS 576 issued April 2002 5
Using Call Forwarding..................................................... 67
Using Camp-on (Call Waiting)........................................ 70
Using Message Waiting/Callback.................................... 72
Using Do-Not-Disturb ..................................................... 73
Using Absence Messages................................................. 74
Locking Your Extension.................................................. 76
Using Additional Features...................................... 79
Using the Mute Key......................................................... 79
Using Off-Hook Monitor ................................................. 80
Using Handsfree Answerback and Handsfree Operation 80
Using Voice Recognition................................................. 81
Using the Flash Feature ................................................... 81
Making Conference Calls ................................................ 81
Controlling Background Music ....................................... 83
Using Timed Reminders .................................................. 83
Using Caller ID................................................................ 83
Caller ID Call Log ........................................................ 84
Call Log Operation for Small-display Phones.............. 84
Call Log Format for the Large-Display Phone ............. 86
Walking TRS Class of Service ........................................ 87
Directory Numbers .......................................................... 88
Zip Mode.......................................................................... 90
Room Monitoring ............................................................ 91
Silent monitor .................................................................. 92
6 DBS 576 issued April 2002 576-51-750
576-51-750 DBS 576 issued April 2002 7
PREFACE
The Key Telephone User Guide is for anyone who uses a Panasonic 44-Series digital
telephone in conjunction with the Panasonic DBS 576. The DBS 576 and DBS
576HD are telephone systems that provides you with a powerful set of features for
handling calls.
This manual provides an overview of the following digital phones and offers
detailed information about using the features provided by the DBS 576 and DBS
576HD:
• VB-44210A - 16 key standard phone
• VB-44220A - 22 key standard phone
• VB-44223A - 22 key small-display speakerphone
• VB-44224 - 22 key small-display speakerphone (voice recognition compatible)
• VB-44225 - 22 key large-display speakerphone
• VB-44230 - 34 key standard phone
• VB-44233 - 34 key small-display speakerphone
HOW TO USE THIS MANUAL
We recommend that you read the entire manual before using your digital phone, in
order to get a clear idea of its capabilities.
WHAT THIS MANUAL CONTAINS
This manual contains the following chapters:
• Chapter 1, “Understanding Your Phone” - Describes features of Panasonic
digital telephones.
• Chapter 2, “Setting Up Your Phone” - Provides procedures for setting up
telephone features such as Flexible Function (FF) keys.
• Chapter 3, “Placing Outside Calls” - Provides procedures for making outside
calls.
• Chapter 4, “Handling Incoming Calls” - Provides several procedures for
answering calls.
• Chapter 5, “Communicating Within Your Office” - Provides procedures for
handling internal calls.
• Chapter 6, “Using Additional Features” - Provides procedures for using
additional features.
• Appendix A, “Dial Code List.” - Provides a list of dial codes used for
programming FF keys.
Preface
8 DBS 576 issued April 2002 576-51-750
• Appendix B, “Customized PSD Bin Numbers.” - Provides a table for
documenting or tracking your personalized list of speed dial numbers.
NOTATION USED
This user guide uses the following conventions:
• References to chapters and sections are enclosed in quotation marks and
include the title and page number. For example: “Setting Up Flexible Function
Keys” on page 22.
• References to information you are to enter or dial are printed in boldface,
mixed-case characters. For example: Enter 73*.
• References to the telephone keypad are printed in bold, uppercase characters.
For example: Press the HOLD key.
FOR MORE INFORMATION
For more information about features available with the Panasonic DBS 576 and
DBS 576HD system and digital phones, contact your system administrator or dealer,
or refer to the Panasonic publication Section 700: Feature Operation.
576-51-750 DBS 576 issued April 2002 9
1. UNDERSTANDING YOUR PHONE
The following information in this chapter will familiarize you with your Panasonic
digital phone and enable you to effectively use its call-handling features:
• Non-Display Phones (page 9)
• Small-Display Phones (page 11)
• Large-Display Phones (page 15)
• Using Variable Mode (page 14)
• Changing the Default Display (pages 13 and 17)
• Understanding Display Information (pages 13 and 18).
NON-DISPLAY PHONES
Non-display phones do not have a Liquid Crystal Display (LCD). Table 1 on page
10 describes the features (1-18 below) that are typical of non-display phones.
Figure 1. Non-display phone
OPER
DIGITAL BUSINESS SYSTEM
*
PROG
CONF
1. Understanding Your Phone
10 DBS 576 issued April 2002 576-51-750
Table 1. Non-display phone features
# Feature Description
Message Waiting Indicator Indicates that you have a message.
PROG Key Used to program Flexible Function (FF) and one-
touch keys, to adjust ringer volume, and to send a
flash signal. Depending on the setup of your sys-
tem, may also be used to transfer calls.
CONF Key Used to establish conference calls and to check FF
key and one-touch features.
One-Touch Keys Used to make outside calls or to access system fea-
tures.
Flexible Function (FF)
Keys
Used to access outside lines or to access system fea-
tures.
DND/CF Indicator Indicates that Do-Not-Disturb (DND) or Call For-
warding is set.
MUTE Indicator Indicates that your voice is muted (i.e., party on the
other end cannot hear you). Lights solid when your
hands-free microphone is muted and flashes when
your handset is muted.
EXT Indicator Lights when you are on a call and flashes when you
hold a call.
ON/OFF Indicator Lights when the ON/OFF key has been pressed.
REDIAL Key Used to redial the last number dialed.
MUTE Key Used to activate/deactivate the Mute function.
When activated, the party on the other end cannot
hear you. (See item 7, MUTE Indicator.)
AUTO Key Used to access speed dialing or enter account codes.
ON/OFF Key Used to make a call without lifting the handset or to
turn the speaker on and off.
FLASH Key Used to end an outside call and to either restore out-
side dial tone or switch to external dial tone status
without hanging up the receiver.
VOLUME Key Used to adjust the level of tones, background
music, ringing, receiver volume, and display con-
trast.
HOLD Key Used to hold calls, to retrieve held calls, and to
complete FF key programming.
Microphone Used to talk to another party without using the
handset.
Speaker Outputs tones and voice at your extension.
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