Panasonic DBS 576 Section 300 User manual

Panasonic

Section 750

Key Phone

User Guide

Supports DBS 576 and DBS 576HD Version 5.1

User Guide

DBS 576 / DBS 576HD Ver. 5.1

Issued April 2002

Revised Dec 2002 for CPC V5.2

Part No. 542X00901G

Printed in USA

The contents of this manual are subject to change without notice and do not constitute

a commitment on the part of Panasonic Digital Communications & Security

Company (PDCS). Every effort has been made to ensure the accuracy of this

document. However, due to ongoing product improvements and revisions, Panasonic

cannot guarantee the accuracy of printed material after the date of publication nor can

it accept responsibility for errors or omissions. Panasonic will update and revise this

document as needed.

The software and hardware described in this document may be used or copied only in

accordance with the terms of the license pertaining to said software or hardware.

Reproduction, publication, or duplication of this manual, or any part thereof, in any

manner, mechanically electronically, or photographically is prohibited without

permission of the Panasonic Digital Communications & Security Company (PDCS).

(PDCS).

576-51-750 DBS 576 issued April 2002 3

Contents

Preface ..................................................................... 7

How to Use This Manual ................................................. 7

What This Manual Contains ............................................ 7

Notation Used .................................................................. 8

For More Information ...................................................... 8

Understanding Your Phone.................................... 9

Non-Display Phones ........................................................ 9

Small-Display Phones...................................................... 11

Changing the Default Display....................................... 13

Understanding Display Information ............................. 13

Using Variable Mode.................................................... 14

Large-Display Phones...................................................... 15

Changing the Default Display....................................... 17

Understanding Display Information ............................. 18

Setting Up Your Phone ........................................... 21

Adjusting Volume and Display Settings.......................... 21

Setting Up Flexible Function Keys.................................. 22

Setting Up One-touch Keys ............................................. 23

Setting Up Speed Dialing ................................................ 25

Assigning and Deleting PSD Numbers......................... 25

Assigning SSD Numbers .............................................. 28

Linking System Speed Dial Numbers........................... 28

Assigning and Deleting Names for PSD Numbers ....... 29

Setting User Maintenance Functions ............................... 33

About User Programming............................................. 34

To Enter User Maintenance Mode:............................... 35

4 DBS 576 issued April 2002 576-51-750

Placing Outside Calls.............................................. 49

Accessing an Outside Line .............................................. 49

Using Account Codes ...................................................... 50

Non-verified Account Codes ........................................ 50

Verified Account Codes................................................ 51

Redialing Outside Numbers............................................. 51

Using Speed Dialing ....................................................... 52

Dialing Speed Dial Numbers ....................................... 52

Checking Speed Dial Numbers..................................... 54

Handling Incoming Calls......................................... 55

Answering Calls............................................................... 55

Using Call Hold ............................................................... 56

Transferring Calls ............................................................ 57

Supervised Transfers..................................................... 57

Unsupervised Transfers ................................................ 58

Using Call Pickup ............................................................ 59

Extension Group Pickup ............................................... 59

Extension Direct Pickup ............................................... 60

Trunk Group Pickup ..................................................... 60

Trunk Direct Pickup...................................................... 60

Using Call Park................................................................ 61

Communicating Within Your Office ....................... 63

Calling Other Extensions ................................................. 63

Switching Between Tone and Voice Calling................ 64

Using Paging.................................................................... 65

Answering a Page (Meet-Me Answer) ......................... 65

Answering a Page with Universal Night Answer ............ 66

Making Announcements to Busy Extensions .................. 66

Answering an Announcement....................................... 67

Transferring Calls with an Announcement................... 67

576-51-750 DBS 576 issued April 2002 5

Using Call Forwarding..................................................... 67

Using Camp-on (Call Waiting)........................................ 70

Using Message Waiting/Callback.................................... 72

Using Do-Not-Disturb ..................................................... 73

Using Absence Messages................................................. 74

Locking Your Extension.................................................. 76

Using Additional Features...................................... 79

Using the Mute Key......................................................... 79

Using Off-Hook Monitor ................................................. 80

Using Handsfree Answerback and Handsfree Operation 80

Using Voice Recognition................................................. 81

Using the Flash Feature ................................................... 81

Making Conference Calls ................................................ 81

Controlling Background Music ....................................... 83

Using Timed Reminders .................................................. 83

Using Caller ID................................................................ 83

Caller ID Call Log ........................................................ 84

Call Log Operation for Small-display Phones.............. 84

Call Log Format for the Large-Display Phone ............. 86

Walking TRS Class of Service ........................................ 87

Directory Numbers .......................................................... 88

Zip Mode.......................................................................... 90

Room Monitoring ............................................................ 91

Silent monitor .................................................................. 92

6 DBS 576 issued April 2002 576-51-750

576-51-750 DBS 576 issued April 2002 7

PREFACE

The Key Telephone User Guide is for anyone who uses a Panasonic 44-Series digital

telephone in conjunction with the Panasonic DBS 576. The DBS 576 and DBS

576HD are telephone systems that provides you with a powerful set of features for

handling calls.

This manual provides an overview of the following digital phones and offers

detailed information about using the features provided by the DBS 576 and DBS

576HD:

• VB-44210A - 16 key standard phone

• VB-44220A - 22 key standard phone

• VB-44223A - 22 key small-display speakerphone

• VB-44224 - 22 key small-display speakerphone (voice recognition compatible)

• VB-44225 - 22 key large-display speakerphone

• VB-44230 - 34 key standard phone

• VB-44233 - 34 key small-display speakerphone

HOW TO USE THIS MANUAL

We recommend that you read the entire manual before using your digital phone, in

order to get a clear idea of its capabilities.

WHAT THIS MANUAL CONTAINS

This manual contains the following chapters:

• Chapter 1, “Understanding Your Phone” - Describes features of Panasonic

digital telephones.

• Chapter 2, “Setting Up Your Phone” - Provides procedures for setting up

telephone features such as Flexible Function (FF) keys.

• Chapter 3, “Placing Outside Calls” - Provides procedures for making outside

calls.

• Chapter 4, “Handling Incoming Calls” - Provides several procedures for

answering calls.

• Chapter 5, “Communicating Within Your Office” - Provides procedures for

handling internal calls.

• Chapter 6, “Using Additional Features” - Provides procedures for using

additional features.

• Appendix A, “Dial Code List.” - Provides a list of dial codes used for

programming FF keys.

Preface

8 DBS 576 issued April 2002 576-51-750

• Appendix B, “Customized PSD Bin Numbers.” - Provides a table for

documenting or tracking your personalized list of speed dial numbers.

NOTATION USED

This user guide uses the following conventions:

• References to chapters and sections are enclosed in quotation marks and

include the title and page number. For example: “Setting Up Flexible Function

Keys” on page 22.

• References to information you are to enter or dial are printed in boldface,

mixed-case characters. For example: Enter 73*.

• References to the telephone keypad are printed in bold, uppercase characters.

For example: Press the HOLD key.

FOR MORE INFORMATION

For more information about features available with the Panasonic DBS 576 and

DBS 576HD system and digital phones, contact your system administrator or dealer,

or refer to the Panasonic publication Section 700: Feature Operation.

576-51-750 DBS 576 issued April 2002 9

1. UNDERSTANDING YOUR PHONE

The following information in this chapter will familiarize you with your Panasonic

digital phone and enable you to effectively use its call-handling features:

• Non-Display Phones (page 9)

• Small-Display Phones (page 11)

• Large-Display Phones (page 15)

• Using Variable Mode (page 14)

• Changing the Default Display (pages 13 and 17)

• Understanding Display Information (pages 13 and 18).

NON-DISPLAY PHONES

Non-display phones do not have a Liquid Crystal Display (LCD). Table 1 on page

10 describes the features (1-18 below) that are typical of non-display phones.

Figure 1. Non-display phone

OPER

DIGITAL BUSINESS SYSTEM

PROG

CONF

1. Understanding Your Phone

10 DBS 576 issued April 2002 576-51-750

Table 1. Non-display phone features

# Feature Description

Message Waiting Indicator Indicates that you have a message.

PROG Key Used to program Flexible Function (FF) and one-

touch keys, to adjust ringer volume, and to send a

flash signal. Depending on the setup of your sys-

tem, may also be used to transfer calls.

CONF Key Used to establish conference calls and to check FF

key and one-touch features.

One-Touch Keys Used to make outside calls or to access system fea-

tures.

Flexible Function (FF)

Keys

Used to access outside lines or to access system fea-

tures.

DND/CF Indicator Indicates that Do-Not-Disturb (DND) or Call For-

warding is set.

MUTE Indicator Indicates that your voice is muted (i.e., party on the

other end cannot hear you). Lights solid when your

hands-free microphone is muted and flashes when

your handset is muted.

EXT Indicator Lights when you are on a call and flashes when you

hold a call.

ON/OFF Indicator Lights when the ON/OFF key has been pressed.

REDIAL Key Used to redial the last number dialed.

MUTE Key Used to activate/deactivate the Mute function.

When activated, the party on the other end cannot

hear you. (See item 7, MUTE Indicator.)

AUTO Key Used to access speed dialing or enter account codes.

ON/OFF Key Used to make a call without lifting the handset or to

turn the speaker on and off.

FLASH Key Used to end an outside call and to either restore out-

side dial tone or switch to external dial tone status

without hanging up the receiver.

VOLUME Key Used to adjust the level of tones, background

music, ringing, receiver volume, and display con-

trast.

HOLD Key Used to hold calls, to retrieve held calls, and to

complete FF key programming.

Microphone Used to talk to another party without using the

handset.

Speaker Outputs tones and voice at your extension.

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