Panasonic AG-CX350 User manual

SKAARHOJ DEVICE CORES

Device: Panasonic AG-CX350

Introduction

The Device Core “Panasonic CX350” is used for controlling the AG-CX350 and AG-CX10 cameras. The

goal of this manual is to help conﬁguring a SKAARHOJ interface to control features available in the Device

Core at this present time.

Multicam Control

Please notice with the release of UniSketch v2.4.16 Multicam Control have been enabled. Prior to v2.4.16

only a single camera could be controlled from the Device Core. With the update up to 4 cameras can be

controlled from a single Device Core. Please see information in the section “Multicam Control”

Setting up Camera

In order to control the camera it must be connected to the same network as your SKAARHOJ Controller..

All communication between a SKAARHOJ interface and the camera is done via IP. The implementation

have been done on version 1.01-00.0.00

SKAARHOJ DEVICE CORES

A number of actions are required for a SKAARHOJ controller to communicate with the camera. Please

follow these procedures in the MENU —> NETWORK SETTINGS. The aim of the procedures is to set a

static IP address on the camera which the SKAARHOJ controller can connect to and to create a user

account for authentication. You can use a different IP address as long as the Panasonic Device Core on the

SKAARHOJ controller reﬂects this.

•MENU - NETWORK - DEVICE SEL - LAN

•MENU - NETWORK - IP REMOTE - ENABLE/DISABLE - ENABLE

•MENU - NETWORK - IP REMOTE - ENABLE/DISABLE - USER ACCOUNT

•Add a account

•Account name: skaarhoj

•Account password: 12345678

SKAARHOJ DEVICE CORES

•MENU - NETWORK - LAN PROPERTY - IPv4 SETTING set static IP

•DHCP: OFF

•IP ADDRESS: 192.168.10.27

•SUBNET MASK: 255.255.255.0

•DEFAULT GATEWAY: 192.168.10.1

•PRIMANRY DNS:

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Setting up a RCPv2 controller using the default conﬁguration “Panasonic AG-CX350”

Please notice the below instructions are are for the Panasonic AU-EVA1 manual but the principles are the

same. Use the Panasonic AG-CX350 conﬁguration instead.

Please follow these instructions if you have a RCPv2 and want to use it with the Panasonic AU-

EVA1camera.

If you RCPv2 have been shipped preconﬁgured with the “Panasonic AU-EVA1” conﬁguration please go to

section “Conﬁrm Connection”

If you have a RCPv2 and want to use the default conﬁguration “Panasonic AU-EVA1” please follow these

steps

-Download and install the Firmware Updater Application (https://www.skaarhoj.com/support/ﬁrmware-

updater/)

-Connect the RCPv2 with the USB programming cable (if you are on Windows and have multiple com

ports available please see the section “Port selection on Windows” in the Installation and Operation

Manual (https://www.skaarhoj.com/support/manuals/)

-Press “Online Conﬁguration” in the Firmware Application

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Direct Selection of Default Conﬁg

If no custom conﬁgurations have been made on the RCPv2

you will be presented with this interface

Selection of Default Conﬁg

If custom conﬁgurations have been made on the RCPv2 you

will be presented with this interface

Select the “Panasonic AU-EVA1” conﬁg in the drop down list. This will

load the conﬁguration on the conﬁguration page. Then go to the

Firmware Application and press “Check for updates”.

This will generate a ﬁrmware ﬁle on our server and download it to the

controller.

Notice on Windows the Port dropdown will display “COM” ports.

Please see section “Port selection on Windows” in Installation and

Operation manual https://www.skaarhoj.com/support/manuals/

Select the “Panasonic AU-EVA1” conﬁg and then go to the Firmware

Application and press “Check for updates”. This will generate a

ﬁrmware ﬁle on our server and download it to the controller.

If you want to use different IP addresses then alter “Network

conﬁguration” and press “Save Network Conﬁguration” and then

press “Check for updates” in the Firmware Application

Notice on Windows the Port dropdown will display “COM” ports.

Please see section “Port selection on Windows” in Installation and

Operation manual https://www.skaarhoj.com/support/manuals/

SKAARHOJ DEVICE CORES

Conﬁrm Connection

If the RCPv2 have come preconﬁgured with the Panasonic Conﬁguration or you have just successfully

downloaded the Firmware to the RCPv2, then it is ready to control the camera provided you have followed

the steps in the “Setting up Camera” section. It is important that the IP address you have set on the camera

matches the IP address of the Panasonic CX350 Device Core.

Connection to the camera can be conﬁrmed from the Serial Monitor with the commands as shown below.

SKAARHOJ DEVICE CORES

The subsequent output in the Serial Monitor will display a lot of Error messages. This is expected as the

base layer for communication between the AG-CX350 and the AU-EVA1 Panasonic Camera are the same,

but the feature set of the AG-CX350 is more slim.

SKAARHOJ DEVICE CORES

Check IP Addresses on SKAARHOJ Controller

If you have issues connecting to the camera it is recommend to conﬁrm that IP settings are correct. A way

to conﬁrm IP settings on the SKAARHOJ controller is using the Serial Monitor in the Firmware Application

and check IP settings in the boot up process.

Using different IP address on Panasonic AU-EVA1 camera

You can set a different IP address on the camera as long as the Device Core IP address is updated as well.

You can use the “IP Conﬁguration” option in the Firmware Application to change the Device Core IP

address.

SKAARHOJ DEVICE CORES

Debugging Connection between SKAARHOJ Controller and Camera

If IP settings are correct but the Account name is not correct the Serial Monitor will report

“Camera Error: Wrong user”

If the Account name is correct but the password is not the Serial Monitor will report “Camera Error: Wrong

User” after reporting that the user is acknowledged.

SKAARHOJ DEVICE CORES

Alternative way of Downloading and Installing the Firmware on a RCPv2

Please notice the below instructions are for the Panasonic AU-EVA1 manual but the principles are the

same. Use the Panasonic AG-CX350 conﬁguration instead.

If you have issues using the Firmware Application to generate and installing the Firmware on your RCPv2

please follow these steps

-Press “Online Conﬁguration” in the Firmware Application

Direct Selection of Default Conﬁg

If no custom conﬁgurations have been made on the RCPv2

you will be presented with this interface

Selection of Default Conﬁg

If custom conﬁgurations have been made on the RCPv2 you

will be presented with this interface

Select the “Panasonic AU-EVA1” conﬁg and press “Advanced”

Press the “Firmware Overview” tab and press “Generate Firmware”

Select the “Panasonic AU-EVA1” conﬁg in the drop down list.

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