Panasonic AG-CX350 User manual
SKAARHOJ DEVICE CORES
Device: Panasonic AG-CX350
Introduction
The Device Core “Panasonic CX350” is used for controlling the AG-CX350 and AG-CX10 cameras. The
goal of this manual is to help configuring a SKAARHOJ interface to control features available in the Device
Core at this present time.
Multicam Control
Please notice with the release of UniSketch v2.4.16 Multicam Control have been enabled. Prior to v2.4.16
only a single camera could be controlled from the Device Core. With the update up to 4 cameras can be
controlled from a single Device Core. Please see information in the section “Multicam Control”
Setting up Camera
In order to control the camera it must be connected to the same network as your SKAARHOJ Controller..
All communication between a SKAARHOJ interface and the camera is done via IP. The implementation
have been done on version 1.01-00.0.00
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SKAARHOJ DEVICE CORES
A number of actions are required for a SKAARHOJ controller to communicate with the camera. Please
follow these procedures in the MENU —> NETWORK SETTINGS. The aim of the procedures is to set a
static IP address on the camera which the SKAARHOJ controller can connect to and to create a user
account for authentication. You can use a different IP address as long as the Panasonic Device Core on the
SKAARHOJ controller reflects this.
•MENU - NETWORK - DEVICE SEL - LAN
•MENU - NETWORK - IP REMOTE - ENABLE/DISABLE - ENABLE
•MENU - NETWORK - IP REMOTE - ENABLE/DISABLE - USER ACCOUNT
•Add a account
•Account name: skaarhoj
•Account password: 12345678
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SKAARHOJ DEVICE CORES
•MENU - NETWORK - LAN PROPERTY - IPv4 SETTING set static IP
•DHCP: OFF
•IP ADDRESS: 192.168.10.27
•SUBNET MASK: 255.255.255.0
•DEFAULT GATEWAY: 192.168.10.1
•PRIMANRY DNS:
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SKAARHOJ DEVICE CORES
Setting up a RCPv2 controller using the default configuration “Panasonic AG-CX350”
Please notice the below instructions are are for the Panasonic AU-EVA1 manual but the principles are the
same. Use the Panasonic AG-CX350 configuration instead.
Please follow these instructions if you have a RCPv2 and want to use it with the Panasonic AU-
EVA1camera.
If you RCPv2 have been shipped preconfigured with the “Panasonic AU-EVA1” configuration please go to
section “Confirm Connection”
If you have a RCPv2 and want to use the default configuration “Panasonic AU-EVA1” please follow these
steps
-Download and install the Firmware Updater Application (https://www.skaarhoj.com/support/firmware-
updater/)
-Connect the RCPv2 with the USB programming cable (if you are on Windows and have multiple com
ports available please see the section “Port selection on Windows” in the Installation and Operation
Manual (https://www.skaarhoj.com/support/manuals/)
-Press “Online Configuration” in the Firmware Application
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SKAARHOJ DEVICE CORES
Direct Selection of Default Config
If no custom configurations have been made on the RCPv2
you will be presented with this interface
Selection of Default Config
If custom configurations have been made on the RCPv2 you
will be presented with this interface
Select the “Panasonic AU-EVA1” config in the drop down list. This will
load the configuration on the configuration page. Then go to the
Firmware Application and press “Check for updates”.
This will generate a firmware file on our server and download it to the
controller.
Notice on Windows the Port dropdown will display “COM” ports.
Please see section “Port selection on Windows” in Installation and
Operation manual https://www.skaarhoj.com/support/manuals/
Select the “Panasonic AU-EVA1” config and then go to the Firmware
Application and press “Check for updates”. This will generate a
firmware file on our server and download it to the controller.
If you want to use different IP addresses then alter “Network
configuration” and press “Save Network Configuration” and then
press “Check for updates” in the Firmware Application
Notice on Windows the Port dropdown will display “COM” ports.
Please see section “Port selection on Windows” in Installation and
Operation manual https://www.skaarhoj.com/support/manuals/
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SKAARHOJ DEVICE CORES
Confirm Connection
If the RCPv2 have come preconfigured with the Panasonic Configuration or you have just successfully
downloaded the Firmware to the RCPv2, then it is ready to control the camera provided you have followed
the steps in the “Setting up Camera” section. It is important that the IP address you have set on the camera
matches the IP address of the Panasonic CX350 Device Core.
Connection to the camera can be confirmed from the Serial Monitor with the commands as shown below.
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SKAARHOJ DEVICE CORES
The subsequent output in the Serial Monitor will display a lot of Error messages. This is expected as the
base layer for communication between the AG-CX350 and the AU-EVA1 Panasonic Camera are the same,
but the feature set of the AG-CX350 is more slim.
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SKAARHOJ DEVICE CORES
Check IP Addresses on SKAARHOJ Controller
If you have issues connecting to the camera it is recommend to confirm that IP settings are correct. A way
to confirm IP settings on the SKAARHOJ controller is using the Serial Monitor in the Firmware Application
and check IP settings in the boot up process.
Using different IP address on Panasonic AU-EVA1 camera
You can set a different IP address on the camera as long as the Device Core IP address is updated as well.
You can use the “IP Configuration” option in the Firmware Application to change the Device Core IP
address.
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SKAARHOJ DEVICE CORES
Debugging Connection between SKAARHOJ Controller and Camera
If IP settings are correct but the Account name is not correct the Serial Monitor will report
“Camera Error: Wrong user”
If the Account name is correct but the password is not the Serial Monitor will report “Camera Error: Wrong
User” after reporting that the user is acknowledged.
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SKAARHOJ DEVICE CORES
Alternative way of Downloading and Installing the Firmware on a RCPv2
Please notice the below instructions are for the Panasonic AU-EVA1 manual but the principles are the
same. Use the Panasonic AG-CX350 configuration instead.
If you have issues using the Firmware Application to generate and installing the Firmware on your RCPv2
please follow these steps
-Press “Online Configuration” in the Firmware Application
Direct Selection of Default Config
If no custom configurations have been made on the RCPv2
you will be presented with this interface
Selection of Default Config
If custom configurations have been made on the RCPv2 you
will be presented with this interface
Select the “Panasonic AU-EVA1” config and press “Advanced”
Press the “Firmware Overview” tab and press “Generate Firmware”
Select the “Panasonic AU-EVA1” config in the drop down list.
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