Pakedge Device & Software RB-KIT User manual

RB-KIT
Preconfigured Enterprise-Class Router
& Security Appliance
Installation Manual – Version 2.0

FCC Declaration of Conformity
Pakedge Device & Software, 1163 Triton Dr., Foster City, CA, 94404, declares under sole responsibility that
the RB-KIT complies with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device
complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference that may
cause undesired operation.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING
WATER. CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER
THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS.
REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. CAUTION: THIS DEVICE
MUST BE INSTALLED AND USED IN STRICT ACCORDANCE WITH THE MANUFACTURER’S
INSTRUCTIONS AS DESCRIBED IN THE USER DOCUMENTATION THAT COMES WITH
THE PRODUCT. WARNING: POSTPONE INSTALLATION UNTIL THERE IS NO RISK OF
THUNDERSTORM OR LIGHTNING ACTIVITY IN THE AREA.
RB-KIT INSTALLATION MANUAL 1

RB-KIT INSTALLATION MANUAL
SAFETY PRECAUTIONS:
When using this device, always follow basic safety precautions, to reduce the risk of fire, electric shock, and
injury to persons, including the following:
• Read all of the instructions (listed here and/or in the user manual) before you operate this equipment.
• Comply with all warning and caution statements in the instructions.
• Retain the instructions for future reference.
• Observe all warning and caution symbols that are afxed to this equipment.
• Comply with all instructions that accompany this equipment.
• Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to
determine that the product is in safe operating condition.
• Installation of this product must be in accordance with national wiring codes and conform to local regulations.
•Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For
added protection for this product during a lightning storm, or when it is left unattended and unused for long
periods of time, unplug the power supply, and disconnect the CAT5e..This will prevent damage to the product
due to lightning and power surges.
• Give particular attention to all safety precautions.
• Operate this product only from the type of power source indicated on the product’s marking label. If you are not
sure what type of power is supplied to your home, consult your dealer or local power company.
• It is recommended that the customer install an AC surge protector in the AC outlet to which this device is
connected. This is to avoid damage to the equipment from lightning strikes and other electrical surges.
• Wipe the unit with a clean, dry cloth. Never use cleaning uid or similar chemicals. Do not spray cleaners
directly on the unit or use forced air to remove dust.
• Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.
• Do not directly cover the device, or block the airow to the device with insulation or any other objects.
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RB-KIT INSTALLATION MANUAL
**** Warning ****
No Factory Reset - The RB-KIT was designed to be a very robust and exceptionally reliable product. Because
of this, you will find the RT-50S does not have a hardware or software reset button. The product can only be
reset by Pakedge either remotely, if the router is connected to a working internet connection with remote access or
at Pakedge’s facility. We highly recommend using the product only as described in Pakedge’s “Installation User
Manual” and “Advanced Setup User Manual”.
If you have further questions, email suppor[email protected] or call 1-650-385-8703 for support.
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RB-KIT INSTALLATION MANUAL
Table of Contents
1 INTRODUCTION ............................................................................................................................... 5
1.1 Package Content ................................................................................................................6
1.2 Getting to Know the RT-50S ................................................................................................. 6
Description for front LED’s: ................................................................................................... 7
Description for Ports: .......................................................................................................... 8
2 NETWORK CONFIGURATION/SETUP OVERVIEW ..............................................................................10
2.1 Summary of Settings & IP Address Configuration .................................................................10
2.2 Summary of Setup ..........................................................................................................11
2.2.1 Basic Setup ...................................................................................................................11
2.2.2 Advanced Features Setup ...............................................................................................11
3 HARDWARE INSTALLATION ..............................................................................................................13
3.1 Installing the Router and Switch ........................................................................................13
3.1.1 Securing RV-50S in RMB-FG Rack Mount Bracket ..............................................................14
4 BROADBAND SOFTWARE CONFIGURATION .................................................................................... 15
4.1 DHCP Configuration ........................................................................................................15
4.2 Static IP ..........................................................................................................................16
4.3 PPPoE Configuration .........................................................................................................23
5 SUBSCRIPTION SERVICES .................................................................................................................26
6 CHANGING DEFAULT PASSWORDS .................................................................................................28
APPENDIX A – TROUBLESHOOTING FAQ’S ..........................................................................................30
APPENDIX B – SPECIFICATIONS ...........................................................................................................32
APPENDIX C – TECHNICAL SUPPORT ................................................................................................... 34
APPENDIX D – LIMITED WARRANTY .....................................................................................................35
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RB-KIT INSTALLATION MANUAL
1. INTRODUCTION
The RB-KIT is an integrated, all-in-one security router appliance that delivers enterprise-class multi-threat protection
and routing for your home. It offers a full suite of security services in one hardened router platform: antivirus /
antispyware / antimalware, intrusion prevention (IPS), web ltering, stateful rewall and trafc shaping, and
IPSec/SSL VPN.
The RB-KIT is precongured to allow custom installers to focus on quick, quality installations without enterprise
configuration worries.
Also, the Pakedge Router including in the kit is congured for a Guest Network. The Guest Network is called
VLAN 6 is only used for a Guest Network because it is setup by policy to only have internet access- no other
devices on the internal network will be accessible. If a Guest Network is desired, connect a VLAN capable
wireless access point directly to the router configured to the 6th VLAN.
Note: If this is your first time installing this product, please read this manual in its entirety. Even though this
product was design to get you up and running quickly, you can perform unlimited customizations to meet
every installation.
A very Basic (Section 2.2.1) setup would be- configure the router for the type of internet service such as
Dynamic, Static and PPPoE and plug the appropriate cables into the different devices.
A more Advance (Section 2.2.2) setup would be to do everything in the prior paragraph and then adding
load balancing for two internet connections and a setting up SSL VPN tunnel.
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RB-KIT INSTALLATION MANUAL
This Quick Start Guide only covers the Basic Setup, there a separate Advanced Features User Manual
(for latest Advanced Manual, please visit http://www.pakedge.com/userguides.php ) which covers the
advanced features offered by Pakedge.
Any configuration outside of the Basic and Advanced is NOT supported by Pakedge. Support, if needed, can
be obtained from Fortinet.
1.1 PACKAGE CONTENT
Open the package carefully, and make sure that none of the items listed below are missing.
• RT-50S - Audio-Video Bridging Router
• RMB-FG - Rackmount Bracket
• Power supply AC/DC (for RT-50S)
• Power Cable (US, EUR, UK, AUS/NZ, IT or IN/SA)
• Console Serial Cable (used for advanced features)
• CAT5E Cable
• Installation Manual - (Basic Only, Advanced Features Manual is Downloadable on
www.pakedge.com/userguides.php )
• Hardware Accessories
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RB-KIT INSTALLATION MANUAL
1.2 GETTING TO KNOW THE RT-50S
The front panel consists of LED indicators.
Description for front LED’s:
The router is powered on.
The router is turned off.
On during start-up or reboot.
Normal Operation.
The correct cable is in use and the
connected equipment has power.
Network activity at this interface.
No link established.
The interface is connected at 100 Mbps.
Green
Off
Green
Off
Green
Flashing Green
Off
Green
Power
Status
Link / Activity
10/100
OPERATIONSTATUSLED
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RB-KIT INSTALLATION MANUAL
1.2 GETTING TO KNOW THE RT-50S
The rear panel of the switch is laid out as follows:
Description for Ports:
Internal
WAN1 and
WAN 2
CONSOLE
USB
RJ-45
RJ-45
RJ-45
USB
10/100 Base-T
10/100 Base-T
9600 bps
Ethernet
Ethernet
RS-232-C
USB
3-port switch connection to up to three
devices or the internet network.
Redundant connections to the Internet.
Optional connection to the
management computet. Provides access
to the command line interface (CLI).
Optional connection for FortiUSB key
for firmware backup and installation.
PROTOCOL DESCRIPTIONTYPE SPEEDCONNECTOR
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RB-KIT INSTALLATION MANUAL
1.2 GETTING TO KNOW THE RT-50S
Restore to Factory Defaults
Due to the nature of an enterprise gateway/security appliance, a standard reset to factory default button
does not exist. Since the RT-50S is precongured, chances are a factory reset will not be required. However,
if for some reason this reset is needed, please contact Pakedge support for assistance.
Power Plug
To be compatible with electric service standards around the world, the switch is designed with a power
supply in the range from 100 to 240VAC, 50/60Hz. Please make sure that your outlet standard is within
this range. To power the switch, plug the female end of the power cord firmly into the receptacle of the
switch and the other end into a power outlet. After the power cord is plugged in, the power LED should be a
solid green to indicate normal power status.
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