OptConnect neo 2 User manual
Quick Start Guide
Everything you loved about
OptConnect neo – times two.
Welcome to neo2 dura
neo2 dura is a compact LTE Category 4 multi-carrier cellular
router perfectly suited for industrial applications that
require high speed connectivity and the peace of mind of
redundant carrier connections.
neo2 dura’s small size allows it to t almost anywhere.
Every neo2 dura comes with OptConnect managed
wireless services and a lifetime license to Summit – the
management system designed for your phone, tablet, or
computer.
neo2 dura also includes Glimpse™, and on board API that
responds to requests from your equipment’s software
and tells your equipment how the cellular connection is
performing. Only OptConnect has Glimpse™.
Follow steps 1 through 11 for a successful installation.
Simple steps to Place, Plug & Play
1. Identify neo2 dura and its included accessories
2. Position the antenna
3. Place neo2 dura and connect antenna & power
4. Maximize signal strength and quality
5. Congure your equipment for DHCP
6. Congure your equipment for Static IP
7. Connect ethernet cable and test
8. Identify remote access IP address
9. Identify remote access port
10.Use the OptConnect Private Network for remote access
11.Manage your OptConnect Device
1. Identify neo2 dura and its accessories
IMPORTANT
• Use only the included power adapter to maintain
warranty coverage.
• The identiers on the bottom of neo2 are important.
• Your equipment’s IP settings are critical. See the steps on
the next pages.
2. Position the antenna
• Avoid placing the antenna inside equipment constructed
entirely or mostly of metal
• Position the antenna’s magnetic base on a metal surface
3-5 inches from any edge – location on a metal surface
can improve signal strength
• Orient the antenna
1. Point vertically upward (best)
2. Point vertically downward, routing antenna cable
away from antenna shaft (next best)
3. Point horizontally (least preferred)
• The position and orientation of the antenna can be
optimized in Step 4
3. Place neo2 dura, connect antenna & power
• Place neo2 dura in your equipment
• Route antenna leads to neo2 dura
• Connect both antenna leads to neo2 dura and fully tighten
• Route power adapter’s cord from power source to neo2
dura
• Connect power cord to neo2 dura – ensure the green LED
next to the power port glows
• After 10-60 seconds, ensure the middle green LED glows or
ashes
IMPORTANT – when neo2 dura powers on the rst time
it may download a software update. This is indicated by
a rapidly ashing middle green LED light for 1-2 minutes
followed by the LED going dark while neo2 dura reboots. You
must allow this process to complete.
4. Maximize signal strength and quality
neo2 dura may work well at this point. However, this step is
strongly recommended to avoid potential future issues.
1. Log in to the OptConnect Summit portal at
2. Click Total Devices link
3. Locate serial number on neo2 dura and scroll to nd it
or type it in Search/Filter box and press Enter
4. Click neo2 dura’s link to view Signal Strength in On
Demand Info section
5. Adjust antenna position by an inch or two
6. Click Refresh on Demand Info button – Important: neo2
dura can take 15 seconds to update
7. Repeat steps 5-6 until signal strength is maximized and
signal quality is maximized
8. If it is not possible to maximize both signal strength and
quality, maximize quality
9. Recommended: enter your device’s identied and
description
summit.optconnect.com
5. Congure your equipment for DHCP
If you wish to initiate a remote connection to your
equipment from your host, do not use DHCP. Got to Step 6
to set up a Static IP.
• Set your equipment to obtain an IP address through
DHCP
6. Optionally Congure your equipment for
Static IP
Skip to step 7 if you do not need to initiate a connection
from your host to your equipment through neo2 dura
• Set your equipment as follows:
• If you have a second piece of equipment to which you
need to initiate a connection from your host, congure it
as above with an IP address of 192.168.1.12
IP address
Subnet mask
Gateway
DNS server 1
DNS server 2
192.168.1.11
255.255.255.0
192.168.1.90
192.168.1.90
8.8.8.8
7. Connect ethernet cable and test
• Connect the ethernet cable to your equipment and to
neo2 dura – ensure the amber LED next to the ethernet
port glows or ashes
• Restart your equipment or cause it to refresh its network
environment
• Perform a test with your equipment
• If the test fails
1. Restart your equipment
2. Conrm your equipment’s IP conguration (see Step
5 or Step 6)
3. If your equipment is using a DHCP IP address,
conrm it has been issued one by neo2 dura, ex.
192.168.1.115
4. Repeat test
5. Contact our OptConnect Customer Care Center at
877.678.3343 x3
Other manuals for neo 2
1
Table of contents
Other OptConnect Network Router manuals
