Novell IDENTITY MANAGER 3.6.1 Installation guide

Novell®

www.novell.com

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AUTHORIZED DOCUMENTATION

Identity Manager 3.6.1 Overview

Identity Manager

3.6.1

June 05, 2009

Overview

novdocx (en) 13 May 2009

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4Identity Manager 3.6.1 Overview

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Contents 5

Contents

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About This Guide 7

1 Identity Manager and Business Process Automation 9

1.1 Data Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.2 Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.3 Roles and Attestation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1.4 Self-Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1.5 Auditing and Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2 Identity Manager Architecture 19

2.1 Data Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.1.1 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.1.2 Key Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.2 Workflow, Roles, Attestation, and Self-Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.2.1 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

2.2.2 Key Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

2.3 Auditing and Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

3 Identity Manager Tools 29

3.1 Designer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.2 iManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.3 User Application Administration Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6Identity Manager 3.6.1 Overview

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About This Guide 7

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About This Guide

This guide introduces you to the business issues that Novell®Identity Manager can help you solve

and provides a technical overview of the Identity Manager software components and tools you can

use in your solution. The guide is organized as follows:

Chapter 1, “Identity Manager and Business Process Automation,” on page 9

Chapter 2, “Identity Manager Architecture,” on page 19

Chapter 3, “Identity Manager Tools,” on page 29

Audience

This guide is intended for administrators, consultants, and network engineers who require a high-

level introduction to Identity Manager business solutions, technologies, and tools.

Documentation Updates

For the most recent version of this document, see the Identity Manager Documentation Web site

(http://www.novell.com/documentation/idm36/index.html).

Additional Documentation

For documentation on other Identity Manager drivers, see the Identity Manager Drivers Web site

(http://www.novell.com/documentation/idm36drivers/index.html).

Documentation Conventions

In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and

items in a cross-reference path.

A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party

trademark.

When a single pathname can be written with a backslash for some platforms or a forward slash for

other platforms, the pathname is presented with a backslash. Users of platforms that require a

forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.

8Identity Manager 3.6.1 Overview

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Identity Manager and Business Process Automation

novdocx (en) 13 May 2009

Identity Manager and Business

Process Automation

The following information identifies some of the business processes you can automate through the

implementation of a Novell®Identity Manager system. If you are already aware of the business

automation solutions provided by Identity Manager, you might want to skip to the technical

introduction provided in Chapter 2, “Identity Manager Architecture,” on page 19.

Managing identity needs is a core function of most businesses. For example, imagine that it’s early

Monday morning. You scroll down the list of requests in your queue:

Jim Taylor’s cell phone number has changed. You need to update it in the HR database and four

other independent systems.

Karen Hansen, just returning from an extended leave of absence, has forgotten her e-mail

password. You need to help her retrieve or reset it.

Jose Altimira just hired a new employee. You need to give the employee network access and an

e-mail account.

Ida McNamee wants access to the Oracle* financial database, which requires you to get

approval from three different managers.

John Harris just moved from the Accounts Payable department to the Legal department. You

need to give him access to the same resources as the other members of the Legal team and

remove his access to Accounts Payable resources.

Karl Jones, your own boss, saw a copy of Ida McNamee’s request for access to the Oracle

financial database and is concerned about the number of people with access. You need to

generate a report for him that shows everyone who has access to the database.

You take a deep breath and start in on the first request, knowing that you’ll be hard-pressed to keep

up with all of the requests, let alone have time to finish the other projects assigned to you.

If this sounds like a common workday for you or someone in your organization, Identity Manager

can help. In fact, the core Identity Manager capabilities, introduced in the following illustration, can

help you automate all of these tasks and more. Centered on multi-system data synchronization

driven by your business policies, the capabilities—workflow, roles, attestation, self-service,

auditing, and reporting—combine to automate the processes involved in provisioning users and

managing passwords, two of the most difficult and time-consuming duties of an IT organization.

10 Identity Manager 3.6.1 Overview

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Figure 1-1 Identity Manager Core Capabilities

The following sections introduce you to these Identity Manager capabilities and how they can help

you successfully meet the identity needs of your organization:

Section 1.1, “Data Synchronization,” on page 10

Section 1.2, “Workflow,” on page 13

Section 1.3, “Roles and Attestation,” on page 14

Section 1.4, “Self-Service,” on page 15

Section 1.5, “Auditing and Reporting,” on page 16

1.1 Data Synchronization

If your organization is like most, you have identity data stored in multiple systems. Or, you have

identity data stored in one system that you could really use in another system. Either way, you need

to be able to easily share and synchronize data between systems.

Identity Manager lets you synchronize, transform, and distribute information across a wide range of

applications, databases, operating systems, and directories such as SAP*, PeopleSoft*, Lotus

Notes*, Microsoft* Exchange, Microsoft Active Directory*, Novell eDirectoryTM, Linux and UNIX,

and LDAP directories.

Workflow Self-ServiceRoles & Attestation

Auditing Reporting

Data Synchronization

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