Novatel High-Speed2go User manual

Device User Manual

3G Mobile Hotspot

Contents

4 Welcome

6 Get Connected

11 Product Information

14 Troubleshooting

27 Customer Limited Warranty

30 Record Your Settings

Here’s your new 3G Mobile Hotspot!

The 3G Mobile Hotspot is a compact WiFi router that uses

Comcast High-Speed 2go™service to create a portable

WiFi Hotspot. It allows you to simultaneously connect up

to 5 WiFi enabled devices (such as a laptop, media player,

gaming console, camera, or smartphone) to Comcast’s 3G

mobile Internet service.

Welcome

Package Contents

The 3G Mobile Hotspot package contains the

following components:

• 3GMobileHotspot(MiFi®2200 by Novatel Wireless, Inc.)

• DeviceUserManual

• Rechargeablelithiumionbattery

• ACpoweradapter

• Carryingpouch

Minimum Requirements

Hardware:

• WiFienableddevice(supportingWiFi802.11b/g)

Service:

• Comcast3GmobileInternetservice

Browsers:

• Ifachangeindefaultsettingsisdesired,useoneofthe

following browsers: Internet Explorer®v6-v8,Safari®,

Mozilla Firefox®

Get Connected

• Beforerstuse,slideoffbackcover,insertthebattery,

closethebatterycover,andconnecttoanACpower

adapter to charge the 3G Mobile Hotspot.

• PressthePower button on the 3G Mobile Hotspot,

andthePowerButtonLEDlightsuptoindicatethatthe

Mobile Hotspot is on.

• FromyourcomputerorotherWiFienableddevice,use

your WiFi manager to access the list of available wireless

network connections.

Tips on Accessing Your Wireless Network:

The steps to connect to a WiFi network vary, depending

upon your operating system and whether you use a

local utility or third-party software, such as the Comcast

Connection Manager.

Generally, you click on an icon (often in the System Tray

for Windows or System Preferences>Network on a Mac)

where you can select “View Available Wireless Networks.”

If you are unfamiliar with wireless networking, consult the

computer help system.

• Selectandconnecttothewirelessnetwork(SSID)with

the name “Comcast ### Secure” that matches the

SSIDprintedonthestickerafxedtothebackofthe

3G Mobile Hotspot. The “###” characters are unique for

eachHotspot.Belowaresomecommonexamplesof

what you may see on your screen.

Windows 7 Windows Vista

Mac OS X

Connect to a network

Show

Wireless Network Connection

Select a network to connect to

Security-Enabled Network

PHS-6ee

COMCAST 2b4 Secure

Unnamed Network Unsecured network

Unsecured network

Set up a connection or network

Open Network and Sharing Center

All

CancelConnect

Mon4:20PM

AirPort:On

TurnAirPortOff

COMCAST2b4Secure

Conference1

CP-MBR1000

CP1_MBR1000

CTR-040

CTR-70b

CTR-86f

CTR500-9f5

MBR-016

MBR-a5a

MBR1100-358

MBR1100-be4

MySpot-421

PHS-847

PHS-84c

JoinOtherNetwork...

CreateNetwork...

OpenNetworkPreferences...

Get Connected

continued

• WhenpromptedforaWiFiKey(e.g.,NetworkKey,

SecurityKey,WPAPassword),entertheWiFi Key,

found on the back of your Mobile Hotspot.

• Followon-screeninstructionstocomplete

the connection.

• Congratulations—you’reconnectedtothe

3G Mobile Hotspot!

If you would like to personalize and change your

3G Mobile Hotspot Settings:

• EstablishWiFiconnectiontoyour3GMobileHotspot

(we recommend using your laptop to do so).

• Openyourwebbrowserandenterhttp://settings.

hotspot or http://192.168.0.1intheURLoraddress

window. Press the Enter or Return key.

• LocatetheLoginboxatthetoprightcorner.Enter

“admin”whichisthedefaultAdministrationPassword.

Click the Login button. If you have changed the

AdministrationPassword,youmustenteryour

new password.

Once you have logged in, you can change the

3G Mobile Hotspot settings by going to the Mobile

Hotspot – Home page:

• PersonalizeyourAdministrationPassword.

• FromtheHomepagemainmenu,selectPassword

tochangeAdministrationPassword.Whennished,

click Apply.

Get Connected

continued

Get Connected

continued

• PersonalizeyourdefaultNetworkName(SSID).

• FromtheHomepagemainmenu,selectWiFi, then WiFi

Proﬁles.FromtheWiFiProlespage,goto“Network

Name (SSID)” and enter your new network name. When

nished,clickApply. Your 3G Mobile Hotspot will restart,

and you will reconnect using your new Network Name.

• PersonalizeyourdefaultWiFiKey(e.g.,NetworkKey,

SecurityKey,WPAPassword).

• FromtheHomepagemainmenu,selectWiFi, then WiFi

Proﬁles.FromtheWiFiProlespage,goto“Network

Key”andenteryournewWiFiKey.Whennished,click

Apply. Your 3G Mobile Hotspot will restart, and you will

reconnectusingyournewWiFiKey(e.g.,NetworkKey,

SecurityKey,WPAPassword).

Tip: Record Your Settings

Your Mobile Hotspot includes default settings for:

• AdministrationPassword

• NetworkName(SSID)

• WiFiKey(e.g.,NetworkKey,SecurityKey,

WPA Password)

We highly recommend that you go to the back page of this

manual and record your settings. In addition, don’t forget to

record any changes that you make to your settings.

Get Connected

continued

WARNING: On the “WiFi Proﬁles” page there is

drop-down menu option to change “Proﬁle”

from Secure to Open (default setting is

Secure). Changing your proﬁle to “Open”

allows anyone within your wireless range

to use your 3G Mobile Hotspot, so please

remember that you are responsible for all

usage, by you or others, that occurs on your

3G Mobile Hotspot.

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