Nortel 222 Instruction Manual
Business Secure Router 222
BSR222 1.0
Document Number: NN47922-400
Document Status: Standard
Document Version: 01.01
Date: August 2006
Release Notes
2
NN47922-400
Copyright © Nortel Networks 2006
All rights reserved.
The information in this document is subject to change without notice. The statements, configurations,
technical data, and recommendations in this document are believed to be accurate and reliable, but are
presented without express or implied warranty. Users must take full responsibility for their applications
of any products specified in this document. The information in this document is proprietary to Nortel
Networks.
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
All other trademarks and registered trademarks are the property of their respective owners.
Contents 3
Release Notes
Contents
How to get help 5
Getting help from the Nortel web site 5
Getting help over the phone from a Nortel Solutions Center 5
Getting help from a specialist by using an Express Routing Code 5
Getting help through a Nortel distributor or reseller 5
Release notes 7
Known anomalies in BSR 222 7
VPN client termination 7
Security 7
Firewall 7
4Contents
NN47922-400
5
Release Notes
How to get help
This section explains how to get help for Nortel products and services.
Getting help from the Nortel web site
The best way to get technical support for Nortel products is from the Nortel Technical
Support web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and tools to
address issues with Nortel products. From this site, you can:
• download software, documentation, and product bulletins
• search the Technical Support Web site and the Nortel Knowledge Base for
answers to technical issues
• sign up for automatic notification of new software and documentation for Nortel
equipment
• open and manage technical support cases
Getting help over the phone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support web
site, and you have a Nortel support contract, you can also get help over the phone
from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following web site to obtain the phone number for
your region:
www.nortel.com/callus
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or
service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or
authorized reseller, contact the technical support staff for that distributor or reseller.
6How to get help
NN47922-400
7
Release Notes
Release notes
This guide lists the release notes associated with the Business Secure Router 222.
Known anomalies in BSR 222
VPN client termination
Configuring the router over the VPN client tunnel
The VPN tunnel is considered a WAN interface. In order to enable router
management over the tunnel, remote management must be enabled for the WAN
interface. You will also need to open a hole in the firewall to enable WAN to WAN/
Business Secure Router access with the appropriate VPN client addresses.
Tunnel does not work if secure gateway address is part of the remote
policy
For Branch office tunnels, if a secure gateway address is part of the remote policy, the
tunnel will not establish. The work-around is to split the policy into two using address
ranges, to exclude the gateway address.
Security
Multi-proposal does not work with AES-192 or AES-256 bit encryption
If using multi-proposal, use any of the other encryption standards.
Firewall
Enabling Firewall Drops Web Page Link
When the firewall is enabled using the WebGUI, the WebGUI session is dropped,
which seems as if the router has hung. The connection can be re-established by
refreshing the web page.
8Release notes
NN47922-400
Release Notes
Business Secure Router
Release BSR222 1.0
Document Number: NN47922-400
Document Status: Standard
Document Version: 01.01
Release Date: August 2006
Copyright © Nortel Networks 2006
All rights reserved.
The information in this document is subject to change without notice. The
statements, configurations, technical data, and recommendations in this document
are believed to be accurate and reliable, but are presented without express or
implied warranty. Users must take full responsibility for their applications of any
products specified in this document. The information in this document is proprietary
to Nortel Networks.
Nortel, the Nortel logo, and the Globemark, are trademarks of Nortel Networks.
All other trademarks and registered trademarks are the property of their respective
owners.
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