Nortel 1000 Con?guration guide User manual

Nortel Application Gateway 1000

Nortel Application Gateway 1000 Release 6.0

Quick Start Guide

Installation and Configuration

Document Number: NN42360-301

Document Release: Standard 1.3

Date: June 2006

Year Publish FCC TM

Produced in Canada

The information in this document is subject to change without notice. The statements, configurations, technical

data, and recommendations in this document are believed to be accurate and reliable, but are presented

without express or implied warranty. Users must take full responsibility for their applications of any products

specified in this document. The information in this document is proprietary to Nortel Networks.

Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

Title page

N0078411 Issue 02 Application Gateway Quick Start Guide

Contents

1Introduction ...1

2Obtain a Keycode License ...2

3Install the Application Gateway Hardware ...3

4Configure the Application Gateway ...4

1Introduction

The Nortel Application Gateway 1000 delivers practical, converged voice and data applications

to users of IP telephones and other microbrowser devices. The Application Gateway provides

either Nortel Voice Office Application Suite or Guest Services. The Nortel Voice Office

Application Suite enables enterprises to leverage their IP telephony investments and increase

workforce productivity by delivering converged applications to the screens and speakers of

Nortel IP phones. Guest Services displays custom advertising and information services on

Nortel 2007 telephone screens. The Application Gateway is a dedicated server and does not

support the installation of third-party software.

Note Installation of the Application Gateway requires knowledge in several overlapping

areas. The staff engineer responsible for this task must have access to resources with

strong knowledge of system administration, IP networks, IP phone and call server

configuration and operation, and LDAP directories. Customers who cannot compose a

team with this skill set should purchase Installation and Network Startup services.

Before starting the installation, please ensure that you have the necessary information:

•Go to the Nortel Partner Information Center site to access all Application Gateway

documentation. The URL is:

https://app12.nortelnetworks.com/cgi-bin/mynn/home/NN_prodDoc.jsp?BkMg=0&pr

odID=55460&progSrcID=-8026&whereClause=23&curOid=12460

The path is: Product > Services and Applications > Application Gateway 1000

•Complete the Pre-Installation Checklist. The information requested on the checklist, critical

for installation success, requires the input of both telecom and data network professionals.

•Review the Application Gateway Release Notes and keep them handy during deployment.

•Review the Application Gateway Hardware Installation Guide.

Use of the Nortel Application Gateway 1000 software is subject to the NORTEL NETWORKS SOFTWARE

LICENSE and the License terms found in the Application Gateway documentation.

2Application Gateway Quick Start Guide N0078411 Issue 02

2Obtain a Keycode License

To activate an Application Gateway, you must have a keycode license which you obtain from

Nortel as described in this section. Nortel will notify you when this temporary procedure is

replaced by a self-service procedure.

To obtain a keycode license for an Application Gateway:

1Gather the information required to request a license:

–

The MAC addresses of the Application Gateway Interface 0 (P1), located on the

device’s front panel to the right and labelled “MAC1”.

–

Your Nortel Customer Purchase Order Number and Customer Reference Number,

located on the Packing List.

–

The number and type of IP phones that you need to license.

2Send an email to Nortel that contains the following information:

To: [email protected]

Subject: AG 1000 keycode license request

Application Gateway MAC 1 Address __________________

Customer Purchase Order Number ___________________

Customer Reference Number ___________________

Customer Contact Name ___________________

Customer Contact Phone Number ___________________

Customer Company Name ___________________

Customer Company Address, City, State ___________________

Channel Partner Name ___________________

Channel Partner Contact Phone Number ___________________

Number and Type of IP Phones ___________________

Number of Voice Office Licenses ___________________

Number of Guest Services Licenses ________ Silver or Gold? __________

You will receive a license file from Nortel within 2 to 3 business days.

3After you complete all installation procedures in this guide, install the license file as

described in the Application Gateway Administration Guide.

N0078411 Issue 02 Application Gateway Quick Start Guide

3Install the Application Gateway Hardware

This section describes how to install the Application Gateway hardware in your network.

Requirements

To set up the Application Gateway, you need the following items in addition to what is

provided with the Application Gateway:

•A computer capable of hosting terminal console communication through a serial port

•One or two network cables to connect the Application Gateway to a LAN (typically, only

one cable is needed unless the Application Gateway will straddle two networks)

Procedure

The following steps summarize the hardware installation procedure described in the

Application Gateway Hardware Installation Guide:

1Upgrade to 1 GByte of memory, install the Application Gateway in a rack (if

rack-mounted), and change the boot sequence.

2Use a network cable to connect the Application Gateway P1 (Interface 0) port to your

network. For information on using the P2 (Interface 1) port, refer to the Application Gateway

Hardware Installation Guide.

3Connect the null-modem cable to the 9-pin serial port on the Application Gateway and

connect the cable to a computer that is capable of running terminal emulation software.

4On the computer, start a terminal emulation application, such as HyperTerminal.

5When you create a connection using HyperTerminal, you will be prompted for Port

Settings. Set the serial connection to 9600 bits per second, 8 data bits, no parity, and 1 stop

bit; hardware flow control is optional. (Ctrl-u deletes a line in the terminal window.)

6Power on the Application Gateway.

After several minutes, the Application Gateway serial console appears on the computer

terminal.

You are now ready to configure the Application Gateway with your network.

4Application Gateway Quick Start Guide N0078411 Issue 02

4Configure the Application Gateway

This section describes the minimum configuration required to establish and test a connection

between your Application Gateway and another device such as a router or web server. The

Pre-Installation Checklist should include the information mentioned throughout this section.

Procedure

To configure the Application Gateway:

1In the Application Gateway serial console, enter the default login root and the default

password rootadmin.

2Type 0and press Enter to choose Express Setup.

3Enter the IP address and netmask for Interface 0 when prompted:

IP address [x.x.x.x] (Enter 0 to clear): ipAddress

Netmask [x.x.x.x] (Enter 0 to clear): netmask

The Application Gateway requires a static IP address. DHCP is not supported.

4Enter the IP address of the gateway device when prompted.

5Verify that the displayed settings are correct.

If they are correct, type ywhen asked to commit your changes and restart the server.

If they are not correct, type nwhen asked to commit your changes, then type 0(Express

Setup) to change settings.

6To test the connection, verify that the Application Gateway can ping the connected

network device: Type 1(Ping), press Enter, and enter the IP address of the device that you

want to ping.

If the ping command is successful, you have completed the initial configuration. If the

ping is not successful, check your connections, return to the serial console Main Menu,

and type 0(Express Setup) to change settings as needed.

Continue configuring the Application Gateway from the web-based Administration Tool. The

following steps represent a minimal configuration. For more information about configuration,

refer to the Application Gateway Administration Guide.

N0078411 Issue 02 Application Gateway Quick Start Guide

1From a web browser, enter:

https://AG_ipAddress:9001

ipAddress is the IP address and 9001 is the administration port.

2If a Security Alert dialog box appears, click Yes.

3Click the Network tab.

4Log in as root, and enter the root password (defaults to rootadmin).

5On the Network > Interfaces page, define the External Public Address for Interface 0. This

address is an IP address or host name that can be used for Network Address Translation

(NAT).

6Click Submit to save your changes. Although you are prompted to restart the server, you

do not need to until you have completed this procedure.

7If you use name resolution, click the DNS tab and enter the IP address for each DNS server.

Also, enter the name, if any, that you want to use as your default domain name, such as

mysite.com.

8Go to the Administration > Users page and specify a username and password for each

Design Studio user. A password must have at least five characters. Click the Add User

button. You should also change the administrator password on this page (the Application

Gateway validates the first eight characters of an administrator password).

9Click Submit to save your changes and then restart the server.

10 From your web browser, enter the following to check network connectivity:

http://ipAddress:httpPort

For example, the default HTTP port is 80. If the IP address of your Application

Gateway is 192.168.10.0, enter http://192.168.10.0:80.

If the Application Menu or the message “Application Menu not configured” appears,

the Application Gateway is properly configured. If that menu or message does not

appear, check the settings.

Note For information on Nortel Voice Office applications, refer to the Voice Office Application

Suite Configuration Guide.

For information on installing Design Studio, refer to the Design Studio Getting Started

Guide.

6Application Gateway Quick Start Guide N0078411 Issue 02

For More Information

All documentation for the Application Gateway and related products can be downloaded from

the Application Gateway through its Administration Tool (Administration > Downloads

page).

For online support, goto www.nortel.com/support.

Family Product Manual Contacts Copyright FCC notice Trademarks Document

number Product release Document release Date Publish

Nortel Application Gateway 1000

Quick Start Guide

Installation and Configuration

The information in this document is subject to change without

notice. The statements, configurations, technical data, and

recommendations in this document are believed to be accurate

and reliable, but are presented without express or implied

warranty. Users must take full responsibility for their

applications of any products specified in this document. The

information in this document is proprietary to Nortel Networks.

Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and

Succession are trademarks of Nortel Networks.

Order Code: N0078411 Issue 02

Publication number: NN42360-301

Document release: Standard 1.3

Date: June 2006

Produced in Canada

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