NewLine TRUTOUCH RS Series User manual

2019 Type RS (RS+) series

Service Manual

Version: V1.1, 11/12/2019

TT-XX19RS Service Manual

Contents:

Safety Nnotice..........................................................................................................................................2

Part A. System Diagram.........................................................................................................................3

Part B. Recommended Spare Parts List..............................................................................................4

Part C. Structure Exploded Diagram....................................................................................................7

Part D. OC module & IR touch PCBA Disassembly & Reassembly................................................7

Part E. PCBA Overviews........................................................................................................................8

Part F. IR Touch Panel Signal Test..............................................................................................12

Part G. Replace OC module (OC panel & backlight) ............................................................13

Part H. Clean dirt or condensation behind the tempered glass.......................................13

Part I. Replace Outer Frame (Front frame).............................................................................13

Part J. Replace IR Touch Panel Sensor PCBAs .......................................................................14

Part K. Firmware Upgrade..............................................................................................................21

Part L. Trouble shooting.......................................................................................................................28

TT-XX19RS Service Manual

Safety Nnotice

1. There are many electrical and mechanical parts in the RS series touchscreen, which the

technician need pay attention to the safety precaution before repairing.

2. It is essential that all the components should be replaced with the same or authorized

components as recommended in this manual to prevent Shock, Fire, or any other Hazards.

3. Please do not modify theoriginal mechanical orelectrical design without previous verification

from the manufacturer or authorized agent.

4. Before start repairing or disassembling the machine, please make sure unplug the machine

from any power source and properly grounded.

TT-XX19RS Service Manual

Part A. System Diagram

AC switch board

OPS

docking

board

Power board

MSD848.15 (MSD8386.15)

Android Mainboard

T-CON

AC In

5VSB, 5V, 12V, 18V

Backlight PWR

OPS PC

SPK L

Front port (IR&keypad) board

Touch signal

HDMI out

OC Module

IR Touch Panel

SPK R

LVDS cable

18V

LVDS

FRT

HDMI

Power

12V

230V

Backlight

Touch USB

Public USB

MIC

Key, IR,

Light sensor,

LED_R/G

TT-XX19RS Service Manual

Part B. Recommended Spare Parts List

TT-6519RS RSPL:

Part No.

Part Description

Usage

Initial Parts set

10503T7AP000006

Power board, MP600T-65P

10503T7AC000011

Mainboard TVE.MSD8386.15 V1.2 UHD DDR3GB eMMC1

30100T8C9004010

OPS docking board, HHT-OPS_PI3HDX1204B1-4K60HZ FFC-51

30100T7AP001010

AC switch board, HHT_AC_SWITCHBOARD_AP6

10503T9JM000002

Front port (IR&Keypad) board, RS_19 HDMI1.4 1204B IC

10503T7AC000005

65” IR PCB SET, X65H02 (10pcs PCBA)

Part list for reference

10503T5A5000046

T-CON board, 60Hz forAUO T650QVN06.3

10403ZZZZ001683

Inner cable, between Power board and Mainboard, 14pin, 500mm

10403ZZZZ002225

Inner cable, LVDS cable, between Mainboard to T-CON board, 51pin, 801MM

X6+

10403ZZZZ001384

Inner cable, between Mainboard and speaker, 2 ports cable, longer side

1290mm shorter side 950mm

10403ZZZZ001140

Inner cable, between Power board and OPS docking board, with

Magnetic ring, 6pin to 4pin, 330mm

10403ZZZZ001487

Inner HDMI cable, HDMI2.0, between Mainboard and Front port (IR&Keypad)

board, 900mm

10403ZZZZ000905

Inner cable, between AC switch board and Power board, 3pin, 560mm

10403ZZZZ001990

Inner cable, between Mainboard and IR Touch mainboard, 2 ports cable,

10pin to 6pin & 8pin, 1190mm

10403ZZZZ002179

Inner cable, between Mainboard and Front port (IR&Keypad) board, 920mm

10403ZZZZ002180

Inner cable, between Mainboard and 4K OPS board, 51P, FFC cable, 506

MM RS65-848.15

10403ZZZZ001875

RS DC power supply cable, 100mm

10500T6C6004011

Speaker, 8Ω15W, UY40223B8-10F-B

10505T7JC001010

2018 remote controller

10500T8I5009020

Double head Magnetic pen, Newline Logo

10403ZZZZ000807

USB A-A cable, 3m

10403ZZZZ001451

HDMI Cable, 3M

10500T6J8007010

WIFI dongle, EDUPAC1602, USB3.0, Dual-band

TT-XX19RS Service Manual

TT-7519RS RSPL:

Part No.

Part Description

Usage

Initial Parts set

10514T8GP020010

Power board, MP600S-H-75T1 V01

10503T7AC000011

Mainboard TVE.MSD8386.15 V1.2 UHD DDR3GB eMMC1

30100T8C9004010

OPS docking board, HHT-OPS_PI3HDX1204B1-4K60HZ FFC-51

30100T5I3011010

AC switch board, HHT-AC_SWITCHBOARD

10503T9JM000002

Front port (IR&Keypad) board, RS_HDMI1.4 1204B

10503T7GC000003

75” IR PCB SET, X75H02 (10pcs PCBA)

Part list for reference

10503T5G5000038

T-CON board, 60Hz for AUO T750QVN04.4

10403ZZZZ001234

Inner cable, between Power board and Mainboard, 14pin, 1050mm

10403ZZZZ002233

Inner cable, LVDS cable, between Mainboard and T-CON board, 51pin,

755mm

10403ZZZZ001241

Inner cable, between Mainboard and speaker, 2 ports cable, longer side

1380mm shorter side 500mm

10403ZZZZ001386

Inner cable, between Power board and OPS docking board, with

Magnetic ring, 6pin to 4pin, 1450mm

10403ZZZZ001963

Inner HDMI cable, HDMI2.0, between Mainboard and Front port

(IR&Keypad) board, 350mm

10403ZZZZ002396

Inner cable, between AC switch board and Power board, 5pin, 130mm

10403ZZZZ001992

Inner cable, between Mainboard and IR Touch mainboard, 2 ports cable,

10pin to 6pin & 8pin, 660mm

10403ZZZZ002178

Inner cable, between Mainboard and Front port (IR&Keypad) board, 590mm

10403ZZZZ002181

Inner cable, between Mainboard and OPS docking board, 51pin, FFC cable,

517 MM RS75-848.15

10403ZZZZ001875

RS DC power supply cable, 100mm

10500T6C6004011

Speaker, 8Ω15W, UY40223B8-10F-B

10505T7JC001010

2018 remote controller

10500T8I5009020

Double head Magnetic pen, Newline Logo

10403ZZZZ000807

USB A-A cable, 3m

10403ZZZZ001451

HDMI Cable, 3M

10500T6J8007010

WIFI dongle, EDUPAC1602, USB3.0, Dual-band

TT-XX19RS Service Manual

TT-8619RS RSPL:

Part No.

Part Description

Usage

Initial Parts set

10514T8JP020010

Power board, MP600S-H-86T1 V01

10503T7AC000011

Mainboard TVE.MSD8386.15 V1.2 UHD DDR3GB eMMC1

30100T8C9004010

OPS docking board, HHT-OPS_PI3HDX1204B1-4K60HZ FFC-51

30100T5I3011010

AC switch board, HHT-AC Switch

10503T9JM000002

Front port (IR&Keypad) board, RS_HDMI1.4 1204B

10503T7JC000004

86” IR PCB SET, X86H02 (12pcs PCBA)

Part list for reference

10503T5J5000014

T-CON board, 60Hz for LC860EQY-FJA4

10403ZZZZ001234

Inner cable, between Power board and Mainboard, 14pin, 1050mm

10403ZZZZ001504

Inner cable, LVDS cable, between Mainboard and T-CON board, 51pin,

880mm

10403ZZZZ001235

Inner cable, between Mainboard and T-CON board, for power supply, 5pin,

900mm

10403ZZZZ001241

Inner cable, between Mainboard and speaker, 2 ports cable, longer side

1380mm shorter side 500mm

10403ZZZZ001386

Inner cable, between Power board and OPS docking board, with

Magnetic ring, 6pin to 4pin, 1450mm

10403ZZZZ001963

Inner HDMI cable, HDMI2.0, between Mainboard and Front port (IR&Keypad)

board, 350mm

10403ZZZZ002396

Inner cable, between AC switch board and Power board, 5pin, 130mm

10403ZZZZ001992

Inner cable, between Mainboard and IR Touch mainboard, 2 ports cable,

10pin to 6pin & 8pin, 660mm

10403ZZZZ002178

Inner cable, between Mainboard and Front port (IR&Keypad) board, 590mm

10403ZZZZ002181

Inner cable, between Mainboard and OPS docking board, 51pin, FFC cable,

517 MM RS75-848.15

10403ZZZZ001875

RS DC power supply cable, 100mm

10500T6C6004011

Speaker, 8Ω15W, UY40223B8-10F-B

10505T7JC001010

2018 remote controller

10500T8I5009020

Double head Magnetic pen, Newline Logo

10403ZZZZ000807

USB A-A cable, 3m

10403ZZZZ001451

HDMI Cable, 3M

10500T6J8007010

WIFI dongle, EDUPAC1602, USB3.0, Dual-band

TT-XX19RS Service Manual

Part C. Structure Exploded Diagram

Basically there are 4 layers for RS series structure, they are Outer frame (IR touch panel inside),

Tempered glass, OC module (OC panel & Backlight) and PCBAs.

Structure exploded diagram (Zoom in to see details):

RS65:

https://www.dropbox.com/s/2fj2bp8n9hcj44f/18%E6%AC%BE%E6%B5%B7%E5%A4%96RSx65

%E7%88%86%E7%82%B8%E5%9B%BE.pdf?dl=0

RS75

https://www.dropbox.com/s/kadzcl3y1vshgz1/18%E6%AC%BE%E6%B5%B7%E5%A4%96RSx75

%E7%88%86%E7%82%B8%E5%9B%BE.pdf?dl=0

RS86:

https://www.dropbox.com/s/n9cvebi2vqlgynv/18%E6%AC%BE%E6%B5%B7%E5%A4%96RSx86

%E7%88%86%E7%82%B8%E5%9B%BE.pdf?dl=0

Part D. OC module & IR touch PCBA Disassembly & Reassembly

A. Operation video of replacing OC module:

https://www.dropbox.com/s/oglbsha5d6j2s3k/2018%20OEM_OC%20module_Disassembly%2

0%26%20Reassembly.mp4?dl=0

Operations involved in the above video:

1. Take off rear covers, remove all PCBAs and cables on the OC back cover.

2. Take off defect OC module from the defect screen.

3. Take new OC module (no outer frame) from new OC module (with outer frame) and put it on

the defect screen.

4. Put back all PCBAs and cables on the new OC module, fix all of them and install the rear

covers, power on to test it.

5. Throw away the defect OC module and the outer frame of new OC module.

Note:

1. The above step 2-3 had better be done in a dust-free plant to avoid the dust stick onto the

tempered glass or OC module surface.

TT-XX19RS Service Manual

B. Operation video of disassembling and reassembling IR touch PCBAs:

https://www.dropbox.com/s/vwmeazi4wgpcswk/2018%20OEM_IR%20PCB%20SET_Disasse

mbly%20%26%20Reassembly.mp4?dl=0

Operations involved in the above video:

1. Take off 4 corner covers, there is no connection in the upper-right corner in front view, from

right to left to remove upper IR PCBAs, from bottom to up to remove the left and right side

IR PCBAs, from right to left to remove the bottom side IR PCBAs.

2. According to IR PCBA layout and refer to above opposite order to insert the 4 frames IR

PCBAs.

3. Connect the bottom-left, bottom-right and upper-left corner PCBA, pay attention not to

bend the contact pins, assemble the 4 corner covers.

Part E. PCBA Overviews

Note: IR PCB SET is in the outer frame, not show on the above picture.

Power board

OPS docking board

AC switch board

Front port (IR&keypad) board

T-CON board

Mainboard

TT-XX19RS Service Manual

1. Mainboard wiring

Speaker L & R

T-CON board

OPS docking board

Powerboard

IR touch mainboard

Front port

(IR&keypad) board

Front port

(IR&keypad) board

IR touch mainboard

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