442 Instructions
At Neuros, we are committed to offering you the best support possible and have several
tools available to assist you. To have your questions answered or to most efficiently
troubleshoot your problems, please use the tools below in the order shown.
1. Go to the 44 user’s manual for detailed instructions. A regularly updated
version of the manual is available at
http://neurostechnology.com/pdf/NEUROS44 % 0User% 0Manual.pdf
You can also find the original version of the manual on the CD included with your
unit.
. If your problem isn’t solved after consulting the User’s Manual, please consult the
Neuros 44 FAQ on our official website:
http://www.neurosaudio.com/support/44 Productsfaq.asp
Note: We will update the on-line User’s Manual and the FAQ’s from input given by
our users on our Wiki and forums (see below).
3. If your problem still isn’t solved, consult the FAQ, troubleshooting section, and
other information about the 44 (reviews, quotes, glossary etc) on our “Wiki” (see
below) at http://www.theneuros.com/index.php/Product_Description:The_44 .
We recommend you start by doing a keyword search for the quickest and easiest
way to know if someone has already addressed your topic.
Note: Our Wiki is a user-controlled Neuros-centric web site. This means you can edit
it yourself to posts questions, provide answers, give opinions, etc. It also means it is
more up-to-date but also more raw than our official site. Beyond using it to find
answers to your own questions, we encourage you to go ahead and spread your
wisdom to your fellow Neuros owners. Go ahead and try it. It’s easy and a really
great tool to share your knowledge.
4. If your issues still haven’t been addressed, the Neuros Forum has one or more
threads dedicated to 44 support issues. As on the Wiki, you can look for info
about your topic on the forums using keywords.
Note: It’s in everybody’s best interest for us to keep the forums organized, and the
number of topics reasonable. Before you post a new topic, please review the current
threads to avoid redundancy. You will find that there are some savvy technical folks
who have already posed a lot of helpful information.
5. If you’re still not getting any satisfaction, please email us with your problem at
support@neurosaudio.com. You can also usually get an actual (and helpful)
human voice if you call toll-free between 9 AM and 5 PM Central Time at: 866-
5NEUROS. If no one answers, please leave a message with your number, and
we’ll get back to you.
