NetTalk ezLINQ User manual
User Manual
Last updated March 28, 2018
Table of Contents
Table of Contents 1
What’s inside the Box? 3
ezLINQ: First Time Setup Overview 4
1. Activate (netTALK ID required) 4
2. Setup (handset phone and internet required) 4
3. Configure (iOS or Android device required) 4
How to activate your netTALK VoIP phone service. 5
How to connect a standard handset phone to the ezLINQ 5
How to assign an active VoIP phone service to the ezLINQ. 7
How to connect the ezLINQ to your home or office WiFi network. 8
How to connect the ezLINQ to your home or office internet using the ethernet port. 9
Connect to a modem 9
Connect to a router 9
How to setup different router modes 11
How to setup Wireless Router Mode (default mode) 11
(Create a WiFi network) 11
How to setup Client Mode (TV/Game Console/etc) 12
(Make any Ethernet-enabled device WiFi-enabled) 12
How to setup Repeater Mode 13
(Eliminate WiFi Dead Zones) 13
How to setup Access Point Mode 14
(Convert a Wired Network to a WiFi Network) 14
How to setup WISP Client Router Mode 15
(Create a WiFi Hotspot) 15
How to use the ezLINQ’s USB port 16
USB: Charge your phone 16
USB: Create a network drive 16
USB: Stream media on your network 16
How to access the USB Flash Drive 16
How to reset your ezLINQ to default factory settings 17
1
Troubleshooting 18
Issue: ezLINQ fails to register with the netTALK Calling System. 18
2
What’s inside the Box?
1
ezLINQ
1
built-in
AC adapter
1
blue, five-foot long
Cat5e ethernet cable
1
gray, five-foot long
RJ11 phone cable
1
QR Code label
(scan using TALK App)
3
ezLINQ: First Time Setup Overview
1. Activate (netTALK ID required)
Activate your phone service.
Guide (with screenshots)
https://nettalkconnect.com/resources/nt/pdf/nexgen-activation-guide.pdf
1. Activate your new VoIP phone service at nettalkconnect.com
a. Create an alias
b. Select a phone number
c. Register your e911 address
d. Setup AutoPay
2. Setup (handset phone and internet required)
Setup your ezLINQ in your home or office.
1. Power: Plug the ezLINQ into an electrical outlet.
2. Phone: Attach a phone to the ezLINQ. If needed, use the included
phone
cable.
3. Internet: Attach the ezLINQ to a modem or router. If needed, use the included
ethernet
cable.
(If you plan to connect to a WiFi network, then there is no need
to use the ethernet cable.)
3. Configure (iOS or Android device required)
Configure your ezLINQ with phone service and internet access.
Guide (with screenshots)
https://nettalkconnect.com/resources/nt/pdf/ezlinq-quick-start-guide.pdf
1. Download and Install the TALK App (available at nettalk.com/app)
2. Login and go to “More” > “Manage ezLINQ”
3. Select “Setup Wizard”
a. Assign a VoIP phone service
b. Connect to a WiFi network
c. Change default router mode (optional, coming soon)
4. Wait for the LED light on the ezLINQ to go from “blinking blue” to “solid light-blue”
5. After the LED light turns “solid light-blue”, pick up your phone handset. You
should hear a dial tone and you should be able to make and receive calls
4
How to activate your netTALK VoIP phone service.
Guide (with screenshots)
https://nettalkconnect.com/resources/nt/pdf/nexgen-activation-guide.pdf
1. Visit https://nettalkconnect.com/user/login and sign in with your netTALK ID.
Your netTALK ID is the email address you used when you purchased the ezLINQ from
nettalkconnect.com.
2. If you purchased your ezLINQ from a third party seller and you have never created a
netTALK ID, then create your free netTALK ID now at
https://nettalkconnect.com/user/registration
3. After signing in, click on “Residential Phone” to see a list of all your VoIP accounts.
4. Find the new “NexGen” VoIP service that came with your ezLINQ.
5. Click on “Activate”
6. Step 1: Create an Alias for this VoIP service
a. Tip: Create an Alias that will quickly identify who will use the account or where
the account will be used. (i.e. John or Home)
7. Step 2: Select a phone number
a. Each ezLINQ comes with a free U.S. or Canada phone number.
8. Step 3: Register e911 Address
a. Enter the address where the device will be used.
9. Step 4: Set Up AutoPay
a. Enter your payment method.
10. Step 5: Setup & Configure - use the TALK App to assign the VoIP service to the ezLINQ.
11. Activation Complete!
Note: After activating your VoIP phone service, you can start using the VoIP phone service on
the TALK App to make and receive calls.
5
How to connect a standard handset phone to the
ezLINQ
1. If you have a cordless handset phone, plug the base into an electrical outlet.
2. Connect your phone to the ezLINQ “PHONE” port. (You can use the gray phone cable
included in the box)
3. If you haven’t already done so, use the TALK App to assign your netTALK VoIP phone
service to the ezLINQ.
4. If you already assigned your netTALK VoIP phone service to the ezLINQ, then you
should hear a dial tone when you pick up the phone.
a. If you don’t hear a dial tone, unplug and replug the ezLINQ into the electrical
outlet to power cycle the ezLINQ and force it to reconnect to the netTALK Calling
System. When the LED light turns solid light-blue, then the ezLINQ has finished
connecting to the netTALK Calling System. You should now hear the dial tone.
6
How to assign an active VoIP phone service to the
ezLINQ.
Guide (with screenshots)
https://nettalkconnect.com/resources/nt/pdf/ezlinq-quick-start-guide.pdf
Before beginning, make sure you have the QR code or MAC address of your ezLINQ,
available, ready to be used.
1. The ezLINQ should already be plugged into an electrical outlet
2. Wait for LED light to start blinking blue. This means the ezLINQ is broadcasting it’s
SSID.
3. Download and Install TALK App (available at nettalk.com/app)
4. Open the TALK App
5. Use your email and password to login to the TALK App
6. As soon as you log in, you will see a list of your VoIP accounts.
7. Select an account to use the TALK App.
8. Press the “More” button, located in the bottom right corner
9. Press “Manage ezLINQ” from the menu
10. Press “First Time Setup Wizard”
11. On the next screen, you will see a list of your VoIP accounts
12. Select the VoIP phone service you want to assign to the ezLINQ
13. Before continuing…
a. Confirm that the ezLINQ is plugged into an outlet and broadcasting the SSID.
b. You should have the QR code label which was on the device and have it ready to
be scanned.
c. If you don’t have the QR code, you should have written down the MAC Address
of the ezLINQ
14. Press “Start Scan”
15. On the next screen, point your device’s camera to the QR code to scan it.
16. After the scanner scans the QR code, the TALK App should automatically start
configuring your VoIP phone service to your ezLINQ.
17. Please wait. Depending on your internet connection speed, it could take up to a few
minutes.
18. If successful, a success message will be display to let you know that your VoIP phone
service has been successfully configured.
19. Now you need to connect the ezLINQ to your home or office internet. If you plan to
connect your ezLINQ via WiFi, then continue to Step 2 in the configuration process using
the TALK App.
7
How to connect the ezLINQ to your home or office
WiFi network.
Guide (with screenshots)
https://nettalkconnect.com/resources/nt/pdf/ezlinq-quick-start-guide.pdf
1. After assigning your VoIP phone service, you will be prompted to continue to connect the
ezLINQ to your home or office internet.
2. Select “Connect via WiFi”.
3. On the next screen, a list of available WiFi networks will be displayed.
4. Select the SSID of the WiFi network you want to connect to.
5. You will be prompted to enter the password to the WiFi network.
6. Enter the password.
7. The TALK App will save the WiFi credentials to your ezLINQ. A success message will be
displayed after it’s complete.
8
How to connect the ezLINQ to your home or office
internet using the ethernet port.
Connect to a modem
● Connect the blue ezLINQ port, labeled “Internet”, to the “data out” ethernet port on the
modem using the blue CAT5e ethernet cable (included in the box).
Connect to a router
● Connect the blue ezLINQ port labeled “Internet” to the an open “data out” ethernet port
on the router using the blue CAT5e ethernet cable (included in the box).
9
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