NETGEAR Zing User manual

Thanks for choosing Sprint. This guide introduces you to the basics

of getting started with Sprint and your NETGEAR® Zing Mobile Hotspot™.

ReadyNow – For more help in getting up and running with your

new device, take advantage of exclusive Ready Now resources at

sprint.com/readynow. You can even schedule a one-on-one

appointment at a Sprint Store near you.

For ongoing support and resources, visit sprint.com/support. There,

you’ll ﬁnd guides, tutorials, and more to help you get the most out of

your device.

Note: Available applications and services are subject to change at any time.

Hotspot are trademarks of NETGEAR, Inc. Other marks are property of their respective owners.

Using This Guide

This Technical and Troubleshooting Guide is designed to help you set up and

use your new NETGEAR® Zing Mobile Hotspot™. It’s divided into four sections to

help you ﬁnd the information you need quickly and easily.

Before You Start − page 5 − Find out

what you need to do before you use

your Zing Mobile Hotspot the ﬁrst time.

Get Connected − page 6 − Learn

how to power up your Zing Mobile

Hotspot and wirelessly connect your

computer and WPS-enabled devices.

Use Your Device − page 10 −

Learn how your Zing Mobile Hotspot

works and how to navigate and

conﬁgure its settings.

Tools & Resources − page 14 −

Find useful tips for managing your

account and discover resources

and other helpful Sprint information.

For additional information, visit

sprint.com/support for the full

User Guide and sprint.com for

community forums.

Using This Guide

What’s in the box

Mobile Hotspot

Rechargeable

Battery

Get Started Guide

Micro-USB cable

SIM card

AC charger

with USB port

Battery cover

Before You Start

Install the Battery

1. Insert your ﬁngernail under the battery cover

and lift the cover up gently.

2. Insert the battery into the battery compartment,

making sure the connectors align.

3. Replace the battery cover, pressing down

gently until the cover clicks into place.

Charge the Battery

1. Plug the micro-USB cable into the device.

2. Plug the other end of the cable into the

AC adapter and plug the adapter into an

electrical outlet.

3. Charge until the battery charge indicator

shows the battery is fully charged ( ).

Get Ready

1. Make sure you are in an area covered by

the Sprint 3G or 4G LTE network (not roaming).

2. If you have a LAN connection, disconnect it.

3. Make sure your computer’s Wi-Fi (wireless

network connection) mode is turned on.

4. Make sure your device is set up on your

Sprint account. (Sign on to your account

at sprint.com to verify.)

Before You Start

visit sprint.com/readynow for more information to get your device up and running

Get Connected

Power Up the Device

If the device is not powered on, press and hold

the Power button on the top of the device

for at least two seconds.

►The device will automatically activate. You will see

instructions to connect your ﬁrst device to the Zing

Wi-Fi network. (If the device does not activate, an

alert will appear.)

Note: It can take several minutes for your device

to connect with the Sprint network.

Power Button

Wirelessly Connect Your Computer

After it’s activated, your Zing Mobile Hotspot

displays the Wi-Fi name and password. You

will need this information to connect your

Wi-Fi devices to the network.

Note: If your device is WPS-enabled, see Connect

WPS-enabled Devices.

1. From your computer, display the Wireless

Network Connections window, and then click

View Wireless Networks.

2. Select the Wi-Fi name displayed (for example,

SprintHotspot12), click Connect, and enter

your Wi-Fi password, which is displayed on

the LCD display screen.

3. Launch your computer’s Web browser and

navigate to a Web page to conﬁrm your

connection.

Get Connected

visit sprint.com/support for guides, tutorials and more 7

Get Connected

Setting up a Guest Wi-Fi Network

Your Zing Mobile Hotspot lets you create a

separate Guest Wi-Fi network that you can

share with temporary users. You can turn on the

Guest Wi-Fi network on the device’s Guest Wi-Fi

screen, and on the Zing Manager’s Wi-Fi page.

On the touchscreen:

1. Tap Wi-Fi, and then tap Guest Wi-Fi.

2. Tap Turn on Guest Wi-Fi. A message shows

the Guest Wi-Fi network name and password

that your temporary user can use.

3. Tap to close the message.

In the Zing Manager

1. Log in to the Zing Manager. (See page 8 for

details.)

2. Click Wi-Fi.

3. In the Guest Wi-Fi area, click Turn On.

Connect WPS-enabled Devices (optional)

1. On the touchscreen, tap Wi-Fi and select

WPS.

2. On the touchscreen, tap either Pair with Main

Wi-Fi or Pair with Guest Wi-Fi (if Guest Wi-Fi is

enabled).

3. Press the WPS button on the device you want

to to connect, or follow the device’s

instructions.

4. The Zing Mobile Hotspot touchscreen will

display a conﬁrmation when the device

connects.

See the User Guide for more detailed

information about using the WPS (Wireless

Protected Setup) feature of your Zing

Mobile Hotspot.

Get Connected

Sprint Hotspot Zing Manager

Your Sprint Hotspot Zing Manager provides

several options for you to view and customize

device settings.

The Zing Manager lets you manage and monitor your

Zing data usage and account information. Once you

hotspot, view and block connected devices, set a

new password, and conﬁgure advanced options for

security and network preferences.

To display the Zing Manager, type one of the

following in the address bar of your Web browser:

• http://SprintHotspot

• http://192.168.1.1

Note: You can display the Zing Manager only when

your device is turned on and you have established a

connection to it (through the Main Wi-Fi network or

through the micro-USB cable). The Zing Manager is

not accessible when connected through the Guest

Wi-Fi network.

Note: If you’re using the Google Chrome Web

browser, after typing in the address bar, press the

Down Arrow key and then the Enter key. (If you

press only the Enter key, a Google search is

started, using the information you typed in.)

Sprint Hotspot Zing Manager (cont.)

You don’t need to log in to view device status.

However, when you log in you can view

connected devices and conﬁgure your Wi-Fi

and device settings.

Logging in allows you to view more detailed

information about your mobile hotspot, and to

manage its settings, broadband network

connection, and Wi-Fi networks.

To log in:

1. In the address bar of your Web browser, type

one of the following:

• http://SprintHotspot

• http://192.168.1.1

2. In the Sign In ﬁeld, enter the administrator

password (1-31 letters, numbers, and

symbols).

Note: The default password is “password”. It’s

recommended you change the password.

3. Click Sign In.

visit sprint.com/support for guides, tutorials and more 9

Get Connected

Use Your Device

Your Device

The following illustrations show your device’s primary external features and buttons:

LCD touchscreen display Antenna connector

2 of 2 (slide door

to access)

micro-SIM slot

(remove cover

to access)

micro-USB port

Antenna connector

1of 2 (slide door to

access)

LED status indicator

(see p.14 for details)

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