NETGEAR WNR2000V3 User guide

August 2010

208-10658-01

v1.0

NETGEAR, Inc.

350 E. Plumeria Drive

San Jose, CA 95134 USA

N300 Wireless Router

WNR2000v3 Setup

Manual

Trademarks

NETGEAR, NETGEAR genie, and the NETGEAR logo are trademarks of NETGEAR. Inc. Microsoft, Windows, and

Windows NT are registered trademarks of Microsoft Corporation. Wi-Fi Protected Setup is a trademark of the Wi-Fi

Alliance. Other brand and product names are registered trademarks or trademarks of their respective holders.

Statement of Conditions

In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to

make changes to the products described in this document without notice.

NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit

layout(s) described herein.

iii

Contents

N300 Wireless Router WNR2000v3 Setup Manual

Getting to Know Your Wireless Router................................................................................1

Unpacking Your New Router .............................................................................................1

Hardware Features ............................................................................................................3

Front Panel ..................................................................................................................3

Back Panel ..................................................................................................................5

Router Label ................................................................................................................6

Positioning Your Wireless Router ......................................................................................6

Installing Your Wireless Router .........................................................................................7

Updating Your Router Firmware ........................................................................................8

Installing Your Router Using the NETGEAR genie.............................................................9

Using the NETGEAR genie ...............................................................................................9

Accessing Your Router After Installation .........................................................................11

Manually Installing Your Router.........................................................................................12

Connecting Your Wireless Router ...................................................................................13

Verifying Your Connection ...............................................................................................16

Setting Up Your Router for Internet Access ....................................................................17

Configuring Your Wireless Network...................................................................................21

Setting Your SSID and Wireless Security .................................................................22

Using Push 'N' Connect (WPS) to Configure Your Wireless Network .......................23

Troubleshooting...................................................................................................................26

Basic Setup Checklist ......................................................................................................26

Checking Basic Router Functions ...................................................................................27

Troubleshooting Login Problems .....................................................................................29

Checking the Internet Service Connection ......................................................................30

Obtaining an Internet IP Address ....................................................................................30

Troubleshooting PPPoE ............................................................................................31

Troubleshooting Internet Browsing ...........................................................................32

Using the Ping Utility to Troubleshoot .............................................................................32

Testing the Path from Your Computer to Your Router ..............................................32

Testing the Path from a Computer to the Internet .....................................................33

Technical Specifications.....................................................................................................34

Default Configuration Settings .........................................................................................34

Restoring the Default Password and Configuration Settings ...........................................36

Related Documents .............................................................................................................37

Registration and Certifications...........................................................................................38

Getting to Know Your Wireless Router 1

Getting to Know Your Wireless Router

Congratulations on your purchase of a NETGEAR® high-speed wireless router, the N300

Wireless Router Model WNR2000v3.

Before you begin installing your router, check the package contents (see “Unpacking Your New

Router” on page 1). Become familiar with the front and back panels of your router—especially the

status lights—and the important information on the router label (see “Hardware Features” on

page 3). Then, read the section on “Positioning Your Wireless Router” on page 6 to ensure that

you have selected the best location to install your router.

Unpacking Your New Router

Your product package should contain the following items:

• The N300 Wireless Router

• A snap-on stand for your wireless router

• An AC power adapter (varies by region)

• A yellow Ethernet cable

• NETGEAR Installation Guide

• The Resource CD, which includes:

– The NETGEAR genie™ Installation Assistant (Autorun.exe)

– A PDF version of this manual

– A link to the online documentation.

If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the

carton, including the original packing materials, in case you need to return the product for repair.

Getting to Know Your Wireless Router 2

To prepare your router for installation:

1. Carefully peel off the protective film covering both sides of your router (see Figure 1).

2. Set up your wireless router by inserting the tabs of the stand (supplied with your router) into

the slots on the bottom of your router as shown in Figure 2. Then, remove the protective film

covering the status light panel of the router.

3. Place your router in a suitable area for installation (near an AC power outlet and accessible to

the Ethernet cables for your wired computers).

Figure 1

Figure 2

To ensure proper heat dissipation and for router stability, it is important that you

connect the stand and place your router in an upright position.

Getting to Know Your Wireless Router 3

Hardware Features

Before you install and connect your router, take a moment to become familiar with the front and

back panels of the router—especially the status lights on the front panel.

Front Panel

The router front panel, shown in Figure 3, contains status lights. (For more information on

interpreting the status lights, see “Verifying Your Connection” on page 16 and “Checking Basic

Router Functions” on page 27.)

You can use the status lights to verify various conditions.

Figure 3

Table 1. Status Light Descriptions

Label Activity Description

1. Power

Solid Amber

Solid Green

Off

The router is performing the power-on self-test diagnostic.

The power is on and the router is ready.

Power is not being supplied to the router.

Getting to Know Your Wireless Router 4

2. Internet

Solid Amber

Solid Green

Off

No IP address acquired.

The wireless router has acquired an Internet address.

No Ethernet cable is connected to the modem.

3. Wireless Solid Blue

Off The wireless interface is enabled.

The wireless interface is turned off.

4. LAN

(Ports 1–4)

Solid Green

Solid Amber

Off

The local port is connected to a 100 Mbps device.

The local port is connected to a 10 Mbps device.

No link is detected on this port.

5. Push 'N'

Connect

Solid Green

Off

Indicates that wireless security (WEP, WPA-PSK, or WPA2-PSK) is

on.

No WPS connection exists.

Table 1. Status Light Descriptions (continued)

Label Activity Description

Getting to Know Your Wireless Router 5

Back Panel

The router back panel, shown in Figure 4, contains port connections.

Viewed from top to bottom, the rear panel contains the following elements:

1. Wireless On/Off button.

2. Restore factory settings button. Press for approximately 5 seconds to reset the router to the

factory default settings.

3. Four Local Area Network (LAN) 10/100 Mbps Ethernet ports for connecting the router to

your local computers.

4. Internet/Wide Area Network (WAN) Ethernet port for connecting the router to a cable or DSL

modem.

5. AC power adapter outlet for connecting the power adapter

6. Power on/off push-button.

Figure 4

Getting to Know Your Wireless Router 6

Router Label

The label on the back of the wireless router shows the router’s MAC address, serial number,

security PIN, and factory default login information.

1. The ports on the router are color-coded to distinguish your Internet port from the other four

ports that connect to the wired computer(s) on your Local Area Network (LAN).

Positioning Your Wireless Router

The wireless router lets you access your network from virtually anywhere within the operating

range of your wireless network. However, the operating distance or range of your wireless

connection can vary significantly depending on the physical placement of your router. For

example, the thickness and number of walls the wireless signal must pass through might limit the

range. For best results, place your router:

• Near the center of the area where your computers and other devices will operate, preferably

within line of sight to your wireless devices.

• Accessible to an AC power outlet and near Ethernet cables for wired computers.

• In an elevated location such as a high shelf, keeping the number of walls and ceilings between

the wireless router and your other devices to a minimum.

• Away from electrical devices which are potential sources of interference, such as ceiling fans,

home security systems, microwaves, or the base for a cordless phone.

• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large

expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and

concrete can also affect your wireless signal.

Figure 5

Failure to follow these guidelines can result in significant performance degradation

or an inability to wirelessly connect to the Internet.

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